Domain purchased from closeout is now GONE?

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Hello! I purchased a domain from GoDaddy back in December, I got it from a closeout deal for about $17 total. I just got it Brandpa approved and went to change the nameservers, and its gone! I checked the whois and found it was transfered back to another user on the 6th of this month. I emailed him but, why was he able to do this and how is this allowed?
 
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This is really sad and scary to know what happened with OP, @Arca @stub .

The best advice I can give you all especially those who are willing to transfer out their domains from GoDaddy before waiting 60 days is either to contact your account manager who will help in unlocking the domain you won through expiring/closeouts in 1-2 days instead of waiting for 60 days. I have been doing this for last many months with the help of my account manager.

In case, if someone doesn't have account manager, then your best bet is to send email at [email protected] for them to unlock the domain.
 
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This is really sad and scary to know what happened with OP, @Arca @stub .

The best advice I can give you all especially those who are willing to transfer out their domains from GoDaddy before waiting 60 days is either to contact your account manager who will help in unlocking the domain you won through expiring/closeouts in 1-2 days instead of waiting for 60 days. I have been doing this for last many months with the help of my account manager.

In case, if someone doesn't have account manager, then your best bet is to send email at [email protected] for them to unlock the domain.

Thanks Abdul,

But my experience is [email protected] will not help you to transfer out your domain which has been bought in their auctions before the 60 days has been expired,

rgds
stu
 
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Thanks Abdul,

But my experience is [email protected] will not help you to transfer out your domain which has been bought in their auctions before the 60 days has been expired,

rgds
stu

I have asked about unlocking one of my domain couple of years back which I won through expiring auction and here is what they said:

"This domain is currently under a 60-day lock; if you would like to transfer the domain more immediately GoDaddy has a team that you can send a request to remove the 60 day lock, and hopefully they will be able to remove it for you. Here is their email for that [email protected]. If you have any questions in regards to the lock you will need to contact that email or GoDaddy Support."

But since I'm assigned account manager, I usually ask him to unlock the domain and he sends request to the concerned department and the locking is switched off usually within 2 business days.

So if sending them email doesn't work, you can try with your account manager if have assigned with one.

Thanks!
 
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I have asked about unlocking one of my domain couple of years back which I won through expiring auction and here is what they said:

"This domain is currently under a 60-day lock; if you would like to transfer the domain more immediately GoDaddy has a team that you can send a request to remove the 60 day lock, and hopefully they will be able to remove it for you. Here is their email for that [email protected]. If you have any questions in regards to the lock you will need to contact that email or GoDaddy Support."

But since I'm assigned account manager, I usually ask him to unlock the domain and he sends request to the concerned department and the locking is switched off usually within 2 business days.

So if sending them email doesn't work, you can try with your account manager if have assigned with one.

Thanks!
I believe there was no icann 60 day lock a few years ago, this rule is a new one that came into effect o believe late 2016 early 2017, prior to that is was just a godaddy lock
 
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I believe there was no icann 60 day lock a few years ago, this rule is a new one that came into effect o believe late 2016 early 2017, prior to that is was just a godaddy lock

The last time I was denied to get my domain unlocked by GoDaddy was in 2012 due to 60 days lock period which eventually led to cancellation of a deal at Escrow.com. At that time there was definitely no option of sending email to [email protected] and get your domain unlocked. Also I had no account manager to avail this service.
 
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I have asked about unlocking one of my domain couple of years back which I won through expiring auction and here is what they said:

"This domain is currently under a 60-day lock; if you would like to transfer the domain more immediately GoDaddy has a team that you can send a request to remove the 60 day lock, and hopefully they will be able to remove it for you. Here is their email for that [email protected]. If you have any questions in regards to the lock you will need to contact that email or GoDaddy Support."

But since I'm assigned account manager, I usually ask him to unlock the domain and he sends request to the concerned department and the locking is switched off usually within 2 business days.

So if sending them email doesn't work, you can try with your account manager if have assigned with one.

Thanks!

Ok. I've sent them an eMail requesting them to unlock a domain which I bought from a private seller recently. I will keep everyone informed of their response. I no longer have an account manager.
 
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emailing [email protected] got a positive answer from them. They said yes and sent me instructions on how to transfer the domain. But I'll reserve full judgment until I get the domain at another Registrar, just in case there are any booby-traps.
 
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I can confirm my domain was transferred before 60 days were up by asking [email protected] to release the lock and then performing a regular transfer to the new registrar. Went smooth as silk.
 
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I can confirm my domain was transferred before 60 days were up by asking [email protected] to release the lock and then performing a regular transfer to the new registrar. Went smooth as silk.

Glad you got it done that way and hopefully others do the same in order to keep their domains safe.
 
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Glad you got it done that way and hopefully others do the same in order to keep their domains safe.

I'm now trying again with my last 3 domains in my account. all won in expiring domain auctions at GoDaddy in the last 60 days :)
 
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Now just get ENOM to do that, and life shall be good.
I'm now trying again with my last 3 domains in my account. all won in expiring domain auctions at GoDaddy in the last 60 days :)
At least godaddy listens, companies like ENOM are a nightmare to deal with, 60 day lock, 5 day transfer hold. Namebright doesn't budge either, you think they would be domainer friendly, especially after what you end up paying there, slim picking today, first and leader were fighting over BJDuck.com
 
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Beijing Duck would be quite popular I presume
Yes, I figured that much, among other things, was a very slow day. Lol
 
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I can confirm my domain was transferred before 60 days were up by asking [email protected] to release the lock and then performing a regular transfer to the new registrar. Went smooth as silk.
Interesting, I wonder whether they would bulk-approve transfer outs of all domains in an account each time asked, so that we could truly get our names to "safety" right after winning them. I'll give that a try once the transfer verify dept eventually backs off...
 
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I experienced this same issue with Godaddy this month. I bought Canadianmotel.com from closeout. After 2 days, i got a mail telling me that the domain name has been removed from my account. I contacted Gd support team but they couldn't give me any good explanation. the only thing they kept saying was that i would be refunded. The thing has to stop. If i had bought a shitty domain name, they wouldn't have thought of deleting it from my account.
 
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I experienced this same issue with Godaddy this month. I bought Canadianmotel.com from closeout. After 2 days, i got a mail telling me that the domain name has been removed from my account. I contacted Gd support team but they couldn't give me any good explanation. the only thing they kept saying was that i would be refunded. The thing has to stop. If i had bought a shitty domain name, they wouldn't have thought of deleting it from my account.
 
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That was also my understanding. That if you put a backorder on the domain whilst it is in auction. The backorder wins the domain between auction and closeout. But I never challenged another member in another thread here when they said it was put as a first bid on the domain. But I won't quibble if there are some semantics. Like if the backorder was placed before or after the auction start might be treated differently. My information was very old, so I just accepted that maybe things had changed. But it seems that my recollection was correct.

BTW. The use of the backorder to hide you bid is about the only good use of a GoDaddy Backorder. It won't catch the domain unless it drops and nobody picks it up ever. A hand reg will beat a GoDaddy Backorder.

....... if you hand reg it elsewhere. I have lost out a hand reg at Godaddy to a Godaddy Backorder once!
 
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....... if you hand reg it elsewhere. I have lost out a hand reg at Godaddy to a Godaddy Backorder once!

That's because their hand-reg system is as bad their backorder system. But I have NEVER lost a GoDaddy hand-reg to a GoDaddy Backorder. Although I never newly reg domains at all at GoDaddy anymore. Preferring to use my preferred Registrar.
 
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I can confirm the method of @AbdulBasit.com works. A month ago, I bought a name from closeouts. I sent an email today to [email protected] and I requested the removal of the 60-day lock. In 4 hours I received a positive response. Thank you Abdul!
 
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I can confirm the method of @AbdulBasit.com works. A month ago, I bought a name from closeouts. I sent an email today to [email protected] and I requested the removal of the 60-day lock. In 4 hours I received a positive response. Thank you Abdul!

Unfortunately for me they told me I had to wait the 60 days out for my three domains, because they were not Godaddy domains when they were at auction. How unlucky was that? 100% not GoDaddy domains :(
 
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