NameSilo

Domain Buyer's Payment Issues with Dan.com

Located in Domain Marketplace Reviews started by Soofi, Nov 3, 2019.

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  1. ollybod

    ollybod Established Member

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    @Reza I expect you to be a little bit proactive instead of been defensive, is not only @Haykay and @Soofi that complained about this issue, other noticed it and lodged their complaint.
    people do not only see the shortcoming of Dan as a platform but also appraise Dan where it has done excellently well.(that's customer feedback) and you don't need to joke with it, remember without them(sellers) there won't be Dan.
     
    Last edited: Nov 4, 2019
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    DAN users mean nothing to them as long as they can boast about their numbers and business. Any suggestion or opinion we may or may not have, doesnt really matter to these guys. So leaving them is the best solution and I made half of my move already.
     
  3. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    And probably, this is another reason why so many unpaid domains there...
    What we previously called as "fake bidders"...
     
  4. wizard

    wizard Domain Wizard PRO VIP ★★★★★★★★★★

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    Intresting had plenty of them....
     
  5. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    But still Reza and his team is going to be like, oh these are NO ISSUES AT ALL!!

     
  6. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    I have stopped at 50 domains and don't plan to add anymore.
    The provided information from domainers and DAN replies (here and in another thread) - one more proof for me, that the best selling model is DIRECT + escrow to close it.
     
  7. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    My direct solution should be ready in next few weeks as I am currently working on it and shall be happy to share that with members here :)
     
  8. CrocodileDundee

    CrocodileDundee Top Member VIP

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    Have 2 buyers with issues at the 3D Authorization stage, not sure if I'm just unlucky or its a more recent change.
     
  9. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    ..and Dan people will blame you for bringing this up SMH
     
  10. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    What is "3D Authorization"???
    Please explain...
     
  11. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    You mean the additional security layer in VISA/MC cards?
    If it makes problems - this option can be disabled by the card issuer per holder's request...
     
  12. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff Gold Account

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    Read here what 3D Authentication is and how it works: https://www.payzone.co.uk/blog/product-information/what-is-3d-secure-and-how-does-it-work/

    It has nothing to do with DAN or Adyen if a buyer completes the verification or not. 3D verification is handled by the card issuer and not by Adyen or DAN and is often automated since we implemented 3D verification 2.0 recently.

    You're making fun of yourself by showing publicly that you do not understand anything about payment collection. Keep it going.
     
  13. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff Gold Account

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    So this thread is created by you to pitch your own platform :). Thanks for being open about it.
     
  14. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    I am pointing out how funny (read; stupid) you look by refuting everyone's issues and trying to claim the fact that there's nothing wrong with your UNDERdeveloped platform!!
     
  15. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    My platform is for me to use ONLY (fyi) and as I have always been open about things I'll share with members here how they can leave UNDERdeveloped platforms like yours and setup their own landing pages with International payment gateway to sell their domain names. Oh and where AMEX is accepted, unlike yours.

    Dont really need a piggyback ride from underdeveloped platform to float anything of my own ;)
     
  16. Lox

    Lox ----- Gold Account VIP

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    If the buyer’s payment faces AMEX bounce and their ( AMEX) inability to contact buyer for verification process (that happens a lot ) they will switch off both unpaid and paid accounts. In another words ...the card is blocked until verification is completed. You’ll face lots of bounced cards , even for $20.

    Regards
     
  17. frank-germany

    frank-germany domainer since 2001 / musician Gold Account VIP

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    ever since I use undeveloped / DAN
    I'm extremely surprised at how supportive
    and innovative these guys are

    -they are open for suggestions
    -fix issues
    -respond in time

    they do most of it simple "right"

    when you have dealt with sedo/ afternic or even worse uniregistry
    for decades

    you will love to use DAN
     
  18. wizard

    wizard Domain Wizard PRO VIP ★★★★★★★★★★

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    Yes very true had far more sales with Dan than any other platform just price higher and take the 9% hit i have used every platform
     
  19. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    If you cannot read, the thread was to highlight what my enduser and few others experienced with underdeveloped/dan payment processing part, not what is the usual case with such platforms.

    I or others have had multiple completed sales with Sedo, Uniregistry, Afternic, Efty, Dan, etc.. so what we should start sharing about that as well here?
     
  20. frank-germany

    frank-germany domainer since 2001 / musician Gold Account VIP

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    I use sedo since around 2001
    I think I know what I talk about
     
  21. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    you don’t know what you are talking about here Frank’s, so please excuse me/us for now!!
     
  22. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    Here’s another namepros member who posted about DAN.com’s payment issues and Reza’s going to be defensive once again with his usual..

    C04C546A-32A3-4F3B-AC88-974C748A40F1.jpeg

    I have requested this member @osamson to post here!
     
    Last edited: Nov 8, 2019
  23. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    I have updated original post of this thread with proof-posts from namepros members who have complained about payment-processing-failure from Dan.com, and where they have lost multiple sales due to Dan.com's incompetency.

    PFA herewith:

    fullsizeoutput_a6.jpeg fullsizeoutput_a9.jpeg fullsizeoutput_ab.jpeg fullsizeoutput_ad.jpeg fullsizeoutput_af.jpeg

    Decide for yourself, and for your business!
     
  24. DAN.COM

    DAN.COM Domain Marketplace Dan.com Staff Gold Account

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    Congrats with finding 4 of the +100,000 sellers we have to back your story. It’s always been the four of you singing the same song.
     
  25. Soofi

    Soofi Top Member PRO VIP ★★★★★★★★★★

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    myself + 5 = 6, if you are unable to count Reza ;)

    I will make sure I find more for you.

    Has become my duty now to show you your lying face with mirror in my hand!
     

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