discuss Do you trust the major auction websites?

[equity78]

Simple question, place your vote and feel free to leave a comment expanding on your vote if you like.

There have been many bidding scandals, GoDaddy’s refusal to show bidder id’s etc…

Do you trust GoDaddy Auctions, NameJet, Snapnames and DropCatch when it comes to platform integrity, fraud detection systems in place, etc…?

Please note this vote should only be based on auctions, not registrar or other services included.

 

[Name Trader]

I voted Yes, As i stated above, It is not the actual auction houses, It is the domainers that hyper inflate auctions with no intent to buy after a name has reached their max amount, but they keep bidding to raise the price of the auction, this is a vindictive act IMO. There is no way to control it. It has bumped me out of of more auctions than i can remember.

So none of my arguments about GoDaddy not being trustworthy didn't convince you otherwise?

 

[.X.]

I rarely do business with Godaddy since Bob left , and haven't for years now, I have tried a some auctions there though, the ones i won, i got my name without issue. So as far as Godaddy goes, i really can't say, i just don't do much business with them.

 

[Name Trader]

I rarely do business with Godaddy since Bob left , and haven't for years now, I have tried a some auctions there though, the ones i won, i got my name without issue. So as far as Godaddy goes, i really can't say, i just don't do much business with them.

Thank you for clarifying the reasoning behind you vote. But it certainly isn't working as smoothly as it one was. I'm still waiting on at least 2 domains I won but never appeared in my account, in the last month.

 

[.X.]

Thank you for clarifying the reasoning behind you vote. But it certainly isn't working as smoothly as it one was. I'm still waiting on at least 2 domains I won but never appeared in my account, in the last month.

Really, that is a problem for sure. If they are going in that direction, I will cease all business with them completely, sorry stub, i didn't read the complete thread through and through. i hope your situation is taken care of immediately as it should be.

 

[stewmath]

I voted yes but i only trust namejet, godaddy and dropcatch i dont

 

[Joe Styler]

No disrespect but how would you know what limit someone was out at and just kept bidding? I think there are a lot of auctions that go higher than most experienced domainers think. That has been a rallying cry for many over the last three years, junk names or average names going too high. But I can tell you I have spoken to people who have paid big prices, what most would consider end user prices at auction, only to tell me they think they got a deal.

The vindictive comes from people trying to bid people up they don't like, I think when some see Frank Schilling on NameJet they try to stick it to him, just for the .com = A.M. radio comment alone.

How would they know it is Frank Schilling they are bidding against?

 

[Joe Styler]

By Major Auction Houses I presume you mean Sedo/Afternic/GoDaddy/DropCatch/NameJet/SnapNames. I've had bad experiences with all of them apart from DropCatch.

. This problem won't go away, until every 3rd Party Registrar is working under the same contract. Which should be the first, and most important thing to fix. IMHO. If the 3rd Party Registrar doesn't agree to these standard terms, they should not be allowed to sell their expiring portfolio, at GoDaddy Auctions. Period.

We are working with the various registrar partners to make things smoother for domain sales. There are many variables, including various timeframes for renewal and even various companies under the main company with different policies, resellers etc. It is a long game but we are working to make things better for the buyers.
And as an aside, if we did not sell the domains someone else would and there would be similar issues with delivery and timing, or simply not be available as auctions etc. It is a big job but one we are actively working on.

 

[Jurgen Wolf]

We have email to the auctions team [email protected]. We have live chat, and we have phone support in so many languages and local country phone numbers I lost count. Here is a link to the different local phone numbers in local languages. https://www.godaddy.com/contact-us.aspx.

Thanks.
I'm talking about regular Support...
For example, last week I had issue with .BIZ registration - it was registered only after ~8h since I was charged.
I have emailed Billing team and got autoresponder that Email support is not provided anymore.

 

[Joe Styler]

But they have all had their fair share of scandals right ? I mean, we are not talking about some stuff that could hypothetically happen, but that has happened already and may repeat itself in the future, because there is no oversight and no accountability really.


GD is also one of the few major venues that is resisting the use of bidder handles. Either they don't want to finance a costly overhaul of an old and buggy system (?), or they don't welcome the increased scrutiny and accountability that would ensue. At least, they now have a policy that forbids employees from bidding in auctions. But it took a mini-scandal for them to have a policy in place, remember. But other venues are not all that clear.
They certainly could do better.


But businesses that are not regulated surely care even less.

We do have outside audits on our auctions. We also are a public company which involves other outside scrutiny as well as third party companies investing in us etc. You can listen in on the investor calls quarterly and ask questions. gddy.com.

As far as the bidder handles the reason we do not want to show the bidders is because we want the domain to stand on it's own merit as we have stated several times. We do not want people to bid on or not bid on domains due to who else is bidding on domains. The name's value should stand on it's own value independent of any other factors.

We do various checks for fraud and bidder verification etc as well as audits.

 

[Joe Styler]

We can't wait 3 days to get a reply to an email to [email protected]. I have 1 issue right now which is going on 9-10 days (3 rounds of email) without resolution. And the problem itself is older than that The days mentioned here is from my first email, only. But every reply takes the 3 full days to get an answer.

We also need email support for your control panel which you have dropped. What Companies drops email support worldwide on their core business?

However. I will say that phone support has been good-to-excellent, calling from outside USA. No complaints. Although I've ever heard 1 word of the language I am calling from (which is good for me)

I am sorry about your wait times. We recently hired several people in the support side of the Aftermarket and are working towards getting to a 24-7 operation on that team. I am happy to look into the domains if you pm me.

 

[.X.]

His nick is known and visible on Namejet unlike GoDaddy who refuses to make bidder handles public!

True That, and the same at DropCatch.

 

[.X.]

Twitter doesn't care, we tried this a couple years ago, some were afraid of shill bidding buy an egg account or relatively new account that used no real verifiable name. No way to guarantee payment.

, ah jeez, really!! I am just wondering how we can know that when participating in an auction, nothing crooked is going on, after reading through this complete thread, and some older threads pertaining to shill bidding and ect, I am very concerned, I like to partipate in auctions, and win of course, but win or lose doesn’t matter, if the auction is 100% fair, keep talking EQ, I am learning a lot from your posts.

 

[OmarVG]

Our Philosophy is the domain should stand on it's own and not be influenced by who is bidding on it.

Exactly, the domain should sell for the name itself not by who is bidding for the name. GoDaddy is the best, and Namejet sucks because their fake bidders only make fake bids to créate fake interest in the auction, thats why namejet are the best SHILL BIDDING auction platform LOL

 

[Bob Hawkes]

Twitter doesn't care, we tried this a couple years ago, some were afraid of shill bidding buy an egg account or relatively new account that used no real verifiable name. No way to guarantee payment.

So you tried it in an actual auction? Was it successful? How many bids were there?

I do agree if I was auctioning I would disqualify accounts newer than some date or with less than x followers or probably without website link.

This first one by Darryl seemed to go smoothly (saw a thanks from buyer, name already transferred) and more are planned.

 

[Coinking]

Godaddy phone support is great, last week i have a issue with my card and they solved instantly.

 

[forge]

Right, and I think that 6666666.com auction stinks to high heaven too.

 

[Name Trader]

These examples are bound to occur. I don't know why What is the correct percentage of these kind of auctions happening? Not big. I think GoDaddy, on the whole, do a reasonably good job at preventing these kind of auctions from happening. Particularly where payment is never made.

 

[Premiums]

i trust: GD only

voted NO

 

[Name Trader]

In my experiences, I have had more problems with shoddy bidders than the actual auction houses themselves. I notice when a bid war begins, people get pissed off, and purposely hyper inflate the final price of the domain by bidding when they know they are done and out, It is easy to spot this kind of foolishness, and no one wins in the end, the auction winner ends up paying over what they would have to pay had this not been going on, sometimes substantially over paying. everyone else involved in the auction has simply wasted their time when it is over. In essence, it is a form of shill bidding, by vindictive idiots.

Your situation is correct. But the 2nd highest bidder pays only the winning price for his highest bid as if the the winner had not bid. Of course with more than 2 bidders, there can be also be bidding higher by more than 1 party. But I don't think you can blame GoDaddy for that. You cannot expect them to get into the mind of a bidder who wins the domain because of a default, and pays.

 

[forge]

hot tip of the day for the bid validation internal audit group at a major auction house ...
amazoncars dot xyz - 17 bids - current bid $33,510 USD - time left 4D 9H

Oh, wow. That's just really, really bad.

 

[anantj]

hot tip of the day for the bid validation internal audit group at a major auction house ...
amazoncars dot xyz - 17 bids - current bid $33,510 USD - time left 4D 9H

Oh, wow. That's just really, really bad.

Godaddy is the marketplace!

 

[.X.]

Right, and I think that 6666666.com auction stinks to high heaven too.

Yep, I agree, but it won’t be going to high heaven, evil ass number .com

 

[.X.]

These examples are bound to occur. I don't know why What is the correct percentage of these kind of auctions happening? Not big. I think GoDaddy, on the whole, do a reasonably good job at preventing these kind of auctions from happening. Particularly where payment is never made.

I agree, I don’t think there is any intent on Godaddy end, I think it is misfortune, many times circumstances behind control.