Discuss your Epik Experience!

[Dandelion]

I think Epik is building the best ever Domain Lander in the history of domaining, and it really needs to be talked about extensively. That's why I am creating this discussion thread. A lot of thought process really goes into the project. And I can see (for the first time) a landing page that is built from the stand point of domainers rather than for just the marketplace itself.

Everything you have ever dreamt of getting or seeing in a professional landing page can be found in the new Epik marketplace landing page design.

Some of my Favorites Features:

1. The ability to optimize your "domain for sale" landing page to actually rank on Google, displaying your sales pitch/domain description. I just did that with few of my generic domain names such as ASAP.TV, targeting certain keywords, and they are showing pretty well on Google. That's a huge plus in my marketing effort.

2. Being able to change background image is another huge one for me. If you are good with pictures and images, you will surely find this very useful. I did that with Nagasaki.org and the result was truly amazing, showing the city of Nagasaki right at the background.

There are too many positive features and I don't want to mention all of them, all alone

So I am leaving you guys to share and discuss what you loves most or dislike about the new Epik marketplace and the landing pages.

The only negative for me is the checkout process. There are too many terms and conditions buttons to tick before checking out. It will be nice if they can streamline those into one beautiful big button

They also need to place the checkout button directly under the payment options. Right now it is awkwardly place somewhere below at the sidebar, which I don't find cool at all.

Sales experience is also welcomed in this discussion. I haven't had any sells so far at Epik because I started using the marketplace just recently, but the future is looking so bright.

 

[Kamaldeen]

Correct, standard commission is 9% for sales or leases from an Epik lander, which includes payment processing fees. There is no cash-out fee.

If the name was registered but not parked with epik, and I want to import the leads, what is the commission?

 

[Rob Monster]

If the name was registered but not parked with epik, and I want to import the leads, what is the commission?

If you have your own sale, you can just use the escrow service:

https://www.epik.com/services/escrow/

An escrow dashboard is coming soon but it is full-service concierge, particularly suitable for larger transactions.

 

[Grilled]

Adding Google Analytics to Epik SSL Landing Page (clarification)

Just a suggestion, to add further clarification, it might help to include "Global Site Tag" or "gtag.js", or an example script, to assure users are on the right track.

In Google Analytics >Admin > Select UA-### (or create account) > Select Property (or create new) > Tracking Code

I assume most people confuse their tracking ID for their tracking Code, hence the added note to remember the entire script. Nonetheless, a mention of Global Site Tag or gtag.js, might help reassure one is on the correct track.

I add this difference noting gtag.js has only been mentioned once on namePros prior to this post

 

[MasterOfMyDomains]

I'll discuss my latest experience lol
Trying to kill the Efty switch, it is a great domain management tool. I also use namesilo link manager to keep track of things. I think epik has better domain management tools. So I attempted to import my portfolio, this make it easier to do transfers in as well.
Anyways, I attempted to upload my csv files from efty, the epik system kept saying something about registrar error to efty

@namesilo domain link manager csv file upload worked good, but no fault of theirs, your system kept giving me errors for my .ca the ones mostly at certain registrar
Unable to verify domain info. Please try again.
Anand there in chat, his last word was ok about an hour ago, wasn't much help.
I kept double crossing and finding ones that got the error, adding them into add domains in another tab at first trying to do bulk what failed and in end I had to do 1 by 1 to complete the mission
My number is finally 214 across the board Epik Namesilo Efty domain managers
Took a few hours. I'll start moving the NS to epik tomorrow. it is tomorrow.

Will the my domains section CCTLD domains ever show the registrar @Rob Monster ?
Currently it says external, but TLD that are external like reg'd at namesilo, shows them as registrar
efty was good at picking up canadian registrars we use up here, no blank registrars

 

[Rob Monster]

I'll discuss my latest experience lol
Trying to kill the Efty switch, it is a great domain management tool. I also use namesilo link manager to keep track of things. I think epik has better domain management tools. So I attempted to import my portfolio, this make it easier to do transfers in as well.
Anyways, I attempted to upload my csv files from efty, the epik system kept saying something about registrar error to efty

@namesilo domain link manager csv file upload worked good, but no fault of theirs, your system kept giving me errors for my .ca the ones mostly at certain registrar
Unable to verify domain info. Please try again.
Anand there in chat, his last word was ok about an hour ago, wasn't much help.
I kept double crossing and finding ones that got the error, adding them into add domains in another tab at first trying to do bulk what failed and in end I had to do 1 by 1 to complete the mission
My number is finally 214 across the board Epik Namesilo Efty domain managers
Took a few hours. I'll start moving the NS to epik tomorrow. it is tomorrow.

Will the my domains section CCTLD domains ever show the registrar @Rob Monster ?
Currently it says external, but TLD that are external like reg'd at namesilo, shows them as registrar
efty was good at picking up canadian registrars we use up here, no blank registrars

If you could email or PM that CSV upload file that is giving you pain, we'll troubleshoot.

As for .CA we are a reseller but made a decision this week to move forward with securing a direct accreditation with CIRA.

As for legacy marketplace tools, we have not made an ingestion tool for bulk migrating content from Efty or Domain Name Sales, but these are coming. Same for PPC parking companies.

If you need specific help with migrating legacy data or settings, just reach out and we'll see how we can help. I may enlist @Gube or @Pat8 here in addition to @vitigo.

 

[Blitzpotz]

I have two questions/proposals:

• I often forget to buy Daily Diamonds. I usually check them before going to bed but in the next morning there are other priorities. Is it possible to integrate a watchlist by click and an E-Mail or SMS reminder one or two hours before the listing of watchlist items ends?
• I like the Epik domain management a lot but I am missing an overview which domains use SSL landers and which do not. In the Tab DNS&Services I can check Nameserver settings and Epik Parking. Or do I miss something?

 

[Rob Monster]

I have two questions/proposals:

• I often forget to buy Daily Diamonds. I usually check them before going to bed but in the next morning there are other priorities. Is it possible to integrate a watchlist by click and an E-Mail or SMS reminder one or two hours before the listing of watchlist items ends?
• I like the Epik domain management a lot but I am missing an overview which domains use SSL landers and which do not. In the Tab DNS&Services I can check Nameserver settings and Epik Parking. Or do I miss something?

Will review with @vitigo, @Ala Dadan and @Pat8.

On marketplace activity, I want to add the option to subscribe to an SMS alert for inquiries, likely as part of the new CRM module coming online.

On Daily Diamonds, we should allow an SMS to notify you when the inventory is published.

You should also be allowed to subscribe to an SMS alert when a specific domain hits your target price. This is generally needed also for being notified about MLS price changes.

On the dashboard, we'll see if we can add an icon to make it more obvious if SSL lander is live as a domain disposition. It is not really parking. I

 

[Rob Monster]

Quick update on network performance.

Some good progress from @Miao and team in tuning our proprietary Content Delivery Network over the last week. As you can see below, the ping times in Tokyo are now 2 (two!) milliseconds:

That is really impressive. Ping times for China are now also falling fast.

We need to add some monitoring in more places in the world, but the trajectory is one of continued rapid improvement.

Once the Toki network comes online, I expect even remote places with poor bandwidth will see remarkable improvement in ping time over whatever they are experiencing now.

 

[Rob Monster]

Response management CRM from Epik is coming soon. Preview.

The next step is Smart CRM features for automating responses. For people who get a lot of offers, this will be pretty cool -- our first step towards integrating some serious AI tools into Epik. Looking forward to that!

 

[Mister Funsky]

Response management CRM from Epik is coming soon. Preview.

Looks good. Interesting that Albert E is interested but he seems to not have made an offer yet. btw, who is this Minnie person?

On a serious note, the one thing I would like to see are email notices once a domain has been unlocked (or relocked). It would add a great deal to my peace of mind and I would not mind the extra emails.

 

[Rob Monster]

Looks good. Interesting that Albert E is interested but he seems to not have made an offer yet. btw, who is this Minnie person?

On a serious note, the one thing I would like to see are email notices once a domain has been unlocked (or relocked). It would add a great deal to my peace of mind and I would not mind the extra emails.

That is obviously dummy data -- we are a few weeks from production but on track. The big thing I have asked for is the AI functionality for managing inquiry response.

As for the unlock notices, or general changes in domain state, that's a reasonable thing to add to the "Notifications" area of the system where you opt in or out. Will discuss with @Ala Dadan and @vitigo.

 

[Mister Funsky]

That is obviously dummy data -- we are a few weeks from production but on track. The big thing I have asked for is the AI functionality for managing inquiry response.

As for the unlock notices, or general changes in domain state, that's a reasonable thing to add to the "Notifications" area of the system where you opt in or out. Will discuss with @Ala Dadan and @vitigo.

Thanks...yes, I knew it was dummy data but the pic of reminded me of someone I used to know!

 

[MasterOfMyDomains]

.ca domains dont show registrar or NS
How can i manage my portfolio at epik not knowing 1/3 of my portfolio’s registrar or nameservers
You dont need direct accreditation to pull these from whois

 

[Rob Monster]

.ca domains dont show registrar or NS
How can i manage my portfolio at epik not knowing 1/3 of my portfolio’s registrar or nameservers
You dont need direct accreditation to pull these from whois

Will check with @Sufyan Alani and @vitigo.

We are making progress on direct .CA accreditation. We had to navigate a build vs. buy decision there.

 

[Bob Hawkes]

Response management CRM from Epik is coming soon. Preview.

Show attachment 136093


The next step is Smart CRM features for automating responses. For people who get a lot of offers, this will be pretty cool -- our first step towards integrating some serious AI tools into Epik. Looking forward to that!

What, you rejected an offer from Enrico Fermi? He is one of my favourite physicists! Rejecting his offer is just rude. He has a ton of important prizes - Nobel Prize, Franklin Medal, Rumford Prize, Planck Medal. Cut the guy some slack, OK? How can you possibly not accept an offer from a guy who said this?

"Before I came here I was confused about this subject. Having listened to your lecture I am still confused. But on a higher level."​

I think a lot of us sometimes feel exactly that way in some NamePros threads (not yours, Rob, just speaking generally ).

Glad that the Caroline Herschel one is pending. Her valuable work in astronomy has too often been overlooked. And she was the first woman to ever receive a salary as a scientist, clearly she can afford to buy a domain name.

That Albert Einstein guy, I have a good feeling about his prospects. Why not accept and let him have the domain name at a good price?

Seriously interesting project that will be helpful to those juggling numerous offers. The Smart CRM will be helpful for those with lots of offers (that is not me currently but hopefully some day ). Thanks for sharing details about it. And I do like your choices of names for the image capture mockup!

Have a nice day!

Bob

 

[NicTraders]

Response management CRM from Epik is coming soon.
The next step is Smart CRM features for automating responses. For people who get a lot of offers, this will be pretty cool -- our first step towards integrating some serious AI tools into Epik. Looking forward to that!

Rob, the AI sounds good, but could you also have a set of standardised responses which we would have the option of selecting manually? What I mean is - a seller could have the option of entering a bunch of different responses for possible scenarios, then depending on the situation select the required response from a drop-down. As much as AI is cool for the automation, I would most likely prefer to review possible responses prior to sending manually. For me the response can vary depending on quite a number of variables - but being able to select the response which I have set earlier would be great. Though of course it would also be best to be able to edit the standardised response prior to sending as well (e.g. to add a $ value, etc).

 

[Gube]

Rob, the AI sounds good, but could you also have a set of standardised responses which we would have the option of selecting manually? What I mean is - a seller could have the option of entering a bunch of different responses for possible scenarios, then depending on the situation select the required response from a drop-down. As much as AI is cool for the automation, I would most likely prefer to review possible responses prior to sending manually. For me the response can vary depending on quite a number of variables - but being able to select the response which I have set earlier would be great. Though of course it would also be best to be able to edit the standardised response prior to sending as well (e.g. to add a $ value, etc).

It makes me think of the Gmail fast reply function.
Shouldn't be too complicated to add, I will check with the team on that project

Gube

 

[Rob Monster]

Rob, the AI sounds good, but could you also have a set of standardised responses which we would have the option of selecting manually? What I mean is - a seller could have the option of entering a bunch of different responses for possible scenarios, then depending on the situation select the required response from a drop-down. As much as AI is cool for the automation, I would most likely prefer to review possible responses prior to sending manually. For me the response can vary depending on quite a number of variables - but being able to select the response which I have set earlier would be great. Though of course it would also be best to be able to edit the standardised response prior to sending as well (e.g. to add a $ value, etc).

Yes, that is part of the CRM engine -- custom templates in multiple languages. The point that I am referencing is more for the sanity of folks who have really large portfolios who get a lot of tire-kickers, and who need an intelligent way to response promptly to separate the tire-kickers from the qualified buyers while still being able to have a life away from their inbox. Many of the guys with large portfolios are also very busy reviewing expiry auctions, etc. and often neglect their offer stream. It sounds crazy, I know.

 

[Rob Monster]

Great how-to article here on how to do add domain-specific analytics with Google Analytics on your Epik SSL landers:

https://epik.com/support/knowledgebase/add-google-analytics-in-bulk-to-premium-ssl-landing-pages/

Thanks @Raj V and @Gube for putting this together. More improvements coming but for all the folks who wanted granular authoritative traffic data on their SSL landers, here you go.

 

[Grilled]

Thanks @Raj V and @Gube for putting this together. More improvements coming but for all the folks who wanted granular authoritative traffic data on their SSL landers, here you go.

+1

...

On another, but relevant to SSL landers, I want discuss the wording used for payment plans...eg.

Notice the below example states "Start a payment plan for $152.52."

However, upon opening details, a buyer might learn two new things

• They can't start a payment plan for $151.52
• $151.52 x 12 = $1,818.24, thus explaining the $833.34 first installment + (11 monthly x $151.52) 1666.72 equating to $2,500.06 (only a $0.06 surcharge to opt for a payment plan?)

After discussing with a friend, a friend I might add that is not a domainer, but is impressed with the professional visual design and payment options of these epik landers, we feel the initially quoted, "Start a payment plan for $151.52 + own in 11 months" is misleading, in that as bolded above, it actually costs $833.34 (not $151.52) to start a payment plan.

In the example where 33% isn't taken in an upfront installment, $2,500 dispersed in 12 payments would calculate to $208.34 per month = $2,500.08. As seen correctly stated below, you can start a payment plan for $208.34

To summarize, I propose:

• For installment plans where 33% is requested up front, that the initial installment price is reflected in the landing page "Start a payment plan for [insert 33% installment fee here].
• Consider changing or adding the wording of "Down Payment" instead of "First Installment"

...

Lastly, if it's not reflected in my exploration of epiks products, and services, I am thoroughly impressed with the services, support, and features being offered at epik. Despite any current (or future) reported feedback, bugs, or comparative criticism.