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Discuss your Epik Experience!

Located in Domain Marketplace Reviews started by dande, Jul 24, 2019.

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  1. comati

    comati Established Member

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    true

    what i don't see is the option to get my auth codes in bulk. and that's a time waster for large portfolios.
    also you should have the list of transfers in reverse chronological order (not a big issue, just annoying)
     
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  2. NicTraders

    NicTraders Upgraded Member Gold Account

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    Yes, I have always thought transfers should automatically be listed with the newest transfers first - and highlight any that have failed. I was always surprised that Epik doesn't send an email for any that have failed actually. No big deal as I know where to look now, but at the start that was a surprise since I would expect a notification about a purchase that has been made but failed...
     
  3. NicTraders

    NicTraders Upgraded Member Gold Account

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    Brilliant. I'll give it a go now...
     
  4. NicTraders

    NicTraders Upgraded Member Gold Account

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    I enabled and waited while the 5min timer counted down. Sadly no SMS confirmation received. So I manually removed the leading '0' from my mobile number and it worked. Yay! A lot of sites don't require that, but at least it's working now. Might be a handy tip for any other international domainers reading along...
     
  5. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    Who is responsible for the misleading TLD banners on Epik main page?
    This issue is traditional... many times reported via LiveChat... but repeats and repeats continiously...

    Live example: .life and .world banners of $2.49 - but actual checkout price is ~$35 and ~$41 accordingly.
    For NON-premium domains.
     
    Last edited: Oct 9, 2019
  6. Kassey Lee

    Kassey Lee 域名世界 VIP

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    Started using the email forwarding function today but apparently you have to set it up for each domain. When you select multiple domains, the Forwarding drop-down list has Setup Email Forwarding grayed-out. Very time consuming to set this feature to a lot of domains.

    Setup Domain Forwarding can be applied to multiple domains, though. So why can't it work in bulk for email forwarding?
     
    Last edited: Oct 9, 2019
  7. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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  8. equity78

    equity78 Top Member TLDInvestors.com TheDomains Staff PRO Gold Account VIP ★★★★★★★★★★

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  9. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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  10. equity78

    equity78 Top Member TLDInvestors.com TheDomains Staff PRO Gold Account VIP ★★★★★★★★★★

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    And it will be kept on topic so there will be no ad hominem attacks.
     
  11. Blitzpotz

    Blitzpotz Top Member VIP ★★★★★★★★★★

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    Thanks for sharing this discussion. The first post there states
    Every domain I move from Godaddy to Epik gets instantly delisted at Afternic. This hurts because Afternic is very effective. Could I avoid a delisting as Epik seems to fulfil Afternic Fast Transfer requirements? What do I have to do?
     
  12. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    SMS to Ukraine doesn't work as before.
    I have tried today.
     
  13. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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    Will have @vitigo get in touch. He is in Krasndodar and can help test. Twilio should be fine for Ukraine but let's verify, and otherwise we'll add a second SMS gateway for Ukraine.
     
  14. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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  15. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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  16. Kassey Lee

    Kassey Lee 域名世界 VIP

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    thumbs up to Brooke for resolving the issue of ordering two domains but also accidentally backordering them.
     
  17. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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    @BrookeUnderwood is growing in her impact. Happy to have her on the US-based Client Service team. Appreciate the feedback @Kassey Lee .
     
  18. NicTraders

    NicTraders Upgraded Member Gold Account

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    Hi @Rob Monster - there is a bug with SMS 2FA. It's currently not working. It worked a couple of times when I first enabled it but the last couple of times I've logged into my Epik account I realised I wasn't challenged for the code at all. It logged me straight in despite the settings below. Please take a look at this ASAP!

    upload_2019-10-12_10-2-29.png
     
  19. NicTraders

    NicTraders Upgraded Member Gold Account

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    @Ala Dadan @Rob Monster
    Feature request: Any chance your control panel could display 1,000 domains per page instead of the max 500?
    Alternatively (at a very minimum) could you add these buttons to the top of each page as well so that when I am working with domains not on the fist page I can get there without have to scroll to the bottom first?...:
    upload_2019-10-12_10-21-25.png
    Thanks!
     
  20. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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    Will check with @Ala Dadan and @vitigo but yes.
     
  21. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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    Likely no bug actually. Just log out. When you log back in, don't set the "Remember Me" checkbox:

    upload_2019-10-11_17-43-59.png
     
  22. SirDrago

    SirDrago NAME JEDI VIP ★★★★★★★★★★

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    "Remember me" box does NOT work and never has.
    PM'd you about it also.
     
  23. NicTraders

    NicTraders Upgraded Member Gold Account

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    Box wasn't ticked. Though manually logging out then ticking and unticking the box, then logging back in seems to have 'fixed it' for now. I'll see how it goes moving forward. Thanks.
     
  24. NicTraders

    NicTraders Upgraded Member Gold Account

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    Yeah, that's what I found in the past too.
     
  25. Rob Monster

    Rob Monster CEO, Epik Epik.com Staff PRO Gold Account VIP

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    Thanks guys -- we'll take a look. Bug bounties likely on the way.
     

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