DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[LaszloSchenk]

@DAN.COM Will the new Price Request feature save the pricing within our Dashboard? Or will it remove the Price field if we choose the Price Request option? (I'd hate to have to look up the price somewhere else every time someone requests a price.) Also, do you have a date when this will be released? Thanks.

Good morning,

Yes, the prices will stay within the dashboard. Unfortunately, we have no fixed ETA yet but it should not take long anymore!

Have a great day.

 

[LaszloSchenk]

Oh-freaking-no, for your 5% fee all you get is a Dan Bot regurgitating canned responses, and without even the option of contacting a human broker like on a 9% transaction. I only get "We think this domain is still locked" and "Could you inform us where the domain is currently registered".

This is a "push" transaction as the company wants it ASAP, and I am not sure how to proceed. As they've paid and are now asking me where the domain is, I may just go ahead and push it to their account, as I could be playing this Dan Bot game forever.

Live and learn - 5% at Dan gets you a hearty handshake and a few well wishes.

@DomainRecap,

I am not quite sure how you determine this to be the case but I can assure you it is incorrect. The Dan Bot is introduced at all our user's convenience. It only ensures transfers are sped up and many transactions can still be concluded while our transfer team is offline. It has nothing to do with a transaction being imported or processed at a 9% commission. If manual interference is needed it will be attended to by our transfer team upon their return the next morning.

Regards,

 

[DomainRecap]

@DomainRecap,

I am not quite sure how you determine this to be the case but I can assure you it is incorrect. The Dan Bot is introduced at all our user's convenience. It only ensures transfers are sped up and many transactions can still be concluded while our transfer team is offline. It has nothing to do with a transaction being imported or processed at a 9% commission. If manual interference is needed it will be attended to by our transfer team upon their return the next morning.

Regards,

What I mean by that is in every one of my standard transactions at Dan, there is an option to "type in 'Broker Name' and speak to a broker" whereas here there is no such notation and it's just me and the Dan Bot. I have used this "contact broker" option in the past with non-standard domain transactions (this is a push due the company not wanting to wait a few weeks) and the broker replied relatively quickly.

This recent imported lead/transaction was also completed yesterday afternoon, and the domain is now in the client's account but I'm still looking at a set of canned questions from the Dan Bot.

How exactly do I get a broker involved to close off this transaction?

 

[CloudTech]

@LaszloSchenk

Hi,

Any updates on this?

I believe 12 days is enough for your guys to fix this bug.

A bug to report,

On the Chinese sale page,
You transalte
Lease to own
to
先租后买,
firstly rent it, then buy it.
which is totally wrong, and will scare away a lot of potential intallments buyers,
the right translation should be
分期付款

Good afternoon @simmplex,

Thank you for your feedback. It is highly appreciated. I will relay it to our team straight away to have it reviewed.

Have a great day!

 

[LaszloSchenk]

@LaszloSchenk

Hi,

Any updates on this?

I believe 12 days is enough for your guys to fix this bug.

A bug to report,

On the Chinese sale page,
You transalte
Lease to own
to
先租后买,
firstly rent it, then buy it.
which is totally wrong, and will scare away a lot of potential intallments buyers,
the right translation should be
分期付款

Good morning @simmplex,

We have consulted a translator to review this and got a confirmation that the current characters sufficed their purpose. This is why we have not changed it on this end.

Best regards,

 

[LaszloSchenk]

What I mean by that is in every one of my standard transactions at Dan, there is an option to "type in 'Broker Name' and speak to a broker" whereas here there is no such notation and it's just me and the Dan Bot. I have used this "contact broker" option in the past with non-standard domain transactions (this is a push due the company not wanting to wait a few weeks) and the broker replied relatively quickly.

This recent imported lead/transaction was also completed yesterday afternoon, and the domain is now in the client's account but I'm still looking at a set of canned questions from the Dan Bot.

How exactly do I get a broker involved to close off this transaction?

Good morning,

This is possible when manual interference is required. The chat box will open for you to leave messages for a transfer specialist. However, in most cases, the usage of the bot will make due to ensure fast delivery.

All the best,

 

[NickB]

Just got the below email from DAN for UK based sellers..........

UK VAT logic changes

"

Hi Nicholas, Since Brexit, there has been a lot of confusion around VAT collection for UK businesses doing business with EU businesses and individuals. Last week, we received an extensive report from a third party specializing in VAT law and regulations. After reviewing our situation, they concluded that our current VAT logic is outdated and requires an update. From today on, those logic changes have been implemented, and so our VAT collection logic is now fully updated according to the new situation post-Brexit. From now on, this changes for you: 1: Dan will not charge VAT on commissions made from UK sellers. 2: UK sellers won’t be able to collect VAT from EU buyers anymore. 3: The correct UK VAT will be charged to UK buyers & sellers if you’re a UK business with a valid VAT number. Basically, the most significant difference is that UK sellers won’t be treated as EU-based sellers anymore from a VAT collection point of view."

 

[Bailian]

Good morning @simmplex,

We have consulted a translator to review this and got a confirmation that the current characters sufficed their purpose. This is why we have not changed it on this end.

Best regards,

Your translator is not an Chinese.

 

[CloudTech]

Good morning @simmplex,

We have consulted a translator to review this and got a confirmation that the current characters sufficed their purpose. This is why we have not changed it on this end.

Best regards,

Why not just ask any Chinese native speaker on this?

你们被所谓的狗屁专家忽悠瘸了.
You were crippled by so-called shit experts.

 

[Shawn T]

We have consulted a translator to review this and got a confirmation that the current characters sufficed their purpose. This is why we have not changed it on this end.

Native English AND Chinese speaker here.

先租后买 translates word for word, literally as "first rent later buy", put into a more sensible order in English, "Rent first, buy later"

分期付款 translates word for word, literally as "split date pay cash/bill", put into a more sensible phrase in English, "Pay by installment".

 

[Domain799]

Hi Dan.com. Are you able to share this data? What % of the deals are currently being paid in BTC and whats the average deal size that are being paid in BTC? Thanks

 

[DNGear]

Did anyone see REDIRECT BUYERS option? I couldn't see it.

Thanks

 

[LaszloSchenk]

Hi Dan.com. Are you able to share this data? What % of the deals are currently being paid in BTC and whats the average deal size that are being paid in BTC? Thanks

Good morning @Domain799,

We do not have exact percentages to share but see this payment source being used frequently within all price ranges varying from $100 to $50,000.

Have a great week!

 

[NorthernDomains]

Did anyone see REDIRECT BUYERS option? I couldn't see it.

Thanks

Would this be what you're looking for?

Promote your Domain Store​

It's in the "for sale page" setup.

 

[DNGear]

Would this be what you're looking for?

Promote your Domain Store​

It's in the "for sale page" setup.

There was an option like redirect to DAN landers ..
If we enable it would show like
https://dan.com/buy-domain/universe.pro?redirected=true&tld=pro
If we disable it would show like
https://universe.pro

@Jurgen Wolf

 

[Bailian]

Your background color is so dazzling, will this stimulate buyers to buy impulse?

 

[LaszloSchenk]

Your background color is so dazzling, will this stimulate buyers to buy impulse?

Good morning @Bailian,

We have various different options and fully customizable for sale pages. You can configure your own pages according to your liking.

Best regards,

 

[Jurgen Wolf]

@DNGear
I don't see this Redirect as well.
So they removed it.

Another news is here: https://dan.com/users/settings/integrations
They launched some kind of MLS/DLS for 20%.

p.s. I left this forum.

 

[FolioTeam]

@DNGear
I don't see this Redirect as well.
So they removed it.

Another news is here: https://dan.com/users/settings/integrations
They launched some kind of MLS/DLS for 20%.

Noticed that as well.

It says,

"For distributed transactions, Dan takes a very small fee of 5% commission for R&D, maintenance of the network,
and handling transactions.

The remaining 15% commission is paid out to the inventory provider (5%) and the inventory seller (10%).
The total commission Dan, therefore, charges you for distributed sales is 20% (this includes Dan’s 5%)."

Who is the inventory provider and the inventory seller?

How can we tell that a sale came from a "distributed transaction" (20%) instead of a straight up BIN sale (9%)?

I wonder if Dan has any plan to tier the 20% commission dependent on sale price as even Afternic doesn't charge 20% across board.

 

[Dane]

How can we tell that a sale came from a "distributed transaction" (20%) instead of a straight up BIN sale (9%)?

That's a great question. Also, I've got lower pricing on Dan than on Afternic due to the lower commission. I would have to change my pricing to participate in this new market. Not sure I wanna do that.