DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[frank-germany]

At this stage this is harrassment.
Any NP rule forbidding this?

I'm not a hobbyist domainer
I started selling domains in 2001

had my first 4 fig sale in 2003

now when I send my domain traffic to a company that brags
to be the best most innovative and up to date company to sell domains at
I expect them to act professionally in every aspect

When I tell them for free how to fix huge issues at the German Landing Page
I don't expect unprofessionally behavior,
but a fast fix

 

[DanSanchez]

At this stage this is harrassment.
Any NP rule forbidding this?

Easy solution.

 

[td11]

@DAN.COM "Send a counter offer" button doesn't work when you open the chat/offer window from clicking on domain name and under heading "Sales activity"

and another thing

When you change language on submit offer page then offer price disappears after language is changed. this only happens with make offer.

 

[frank-germany]

what some of you don't get is that fact
that a bug feedback
is helping DAN improving



when I'm trying to help them to improve their German on a German Landing Page
everybody should be very happy about

first of course DAN
and secondly all of you
in case a German resident visits your domain




DAN isn't selling domains because of DAN
at least not .de

but it's selling -at least my domains-
only because I send them the domain traffic

showing an at least half-decent german LP
will enhance trust and therefore sales for all of us

DAN could help me
sending my traffic
so I can help DAN
to make more profit



and everybody benefits
DAN, me and you
even you who are complaining about my feedback

looks like a complex topic
no idea why you guys complain about me
instead of demanding a half-decent LP from DAN


why should anybody want to accept a less than perfectly localised LP?

I bet their Netherlands LP is perfectly localized
they sell 3 times more .nl domains than .de domains

but the German market much, much larger
Germany having 83 Mill. inhabitants
versus The Netherlands having 17 Mill inhabitants
( more than 5 times )
so Germany being even much larger
in relation to The Netherlands than the USA is in relation to Germany
( USA 328 = 3,7 times more than Germany )

so they should sell 5 times more .de versus .nl domains
10 times more than they do right now
but they sell 3 times more .nl versus .de domains

so you start to understand the importance of the topic?
for DAN, me and YOU

but you tell me I should shut up?

 

[frank-germany]

why would I prefer sending my traffic to DAN versus Sedo?
why do I even bother about DAN?

I like DAN.

They build a great system that has my respect.

DAN listened to me when it came to VAT handling for a German visitor
Sedo refused ( until today )

it's much easier to sell a domain for 1000 € plus VAT ( DAN )
then selling it for 1190 € including VAT ( Sedo )
and Sedo's way unnecessarily makes
the domain look more expensive
at the same time to a foreign buyer and a German buyer

for now, I will use my own Landing Page
perfect German granted

 

[Windoms]

I'm not a hobbyist domainer
I started selling domains in 2001

had my first 4 fig sale in 2003

now when I send my domain traffic to a company that brags
to be the best most innovative and up to date company to sell domains at
I expect them to act professionally in every aspect

When I tell them for free how to fix huge issues at the German Landing Page
I don't expect unprofessionally behavior,
but a fast fix

Well, since they wont do it, send your .de domains elsewhere, and stop talking about it.
Thats the fix.

 

[frank-germany]

Well, since they wont do it, send your .de domains elsewhere, and stop talking about it.
Thats the fix.

that of course a way to handle it...

but that wouldn't fix it for you
not for DAN
and not for the community


and of course they will fix it
but they wouldn't do it publically
but silently
within some weeks

but they won't tell me


hey DAN that's cool for me
just fix it

 

[LaszloSchenk]

@DAN.COM "Send a counter offer" button doesn't work when you open the chat/offer window from clicking on domain name and under heading "Sales activity"

Show attachment 197188

and another thing

When you change language on submit offer page then offer price disappears after language is changed. this only happens with make offer.
Show attachment 197190

Good morning @td11

Thank you for providing feedback on these bugs. Could you send me a private message or reach out to me through [email protected] with information on the negotiation involved? I would like to try and reproduce the scenario described by you. The bug resolving from changing the language on the make offer page will be relayed to our product team straight away.

I look forward to hearing from you.

 

[frank-germany]

Hey Laslo,

the german landing page needs a deep investigation

"Diese Domain holen"
is very, very poor german

You had a perfect way to adress the german visitor in 2014

I suggest:
"Diese Domain übernehmen"


"Zahlen Sie jetzt den vollen 500 €"

is very very very poor copy
and WRONG german, too

it should quote "DIE vollen 500 €"
not "DEN"
plural - not only 1 euro
at least - bad Grammar kills sales

but even that is really really bad copy

it should quote
"Zahlen Sie jetzt 500 €, oder wählen Sie Leasingkauf"

 

[synecdoche]

@DAN.COM Hope all good.

Do you have a feature wherein "Make Offer" can be enabled above a certain price threshold? For example, enable only if price > $500, else show only BIN? Please let me know as I could not find it in the dashboard. (This assumes LTO is turned off and it is not under consideration).

Thanks in advance.

 

[carob]

Good morning @td11

Thank you for providing feedback on these bugs. Could you send me a private message or reach out to me through [email protected] with information on the negotiation involved? I would like to try and reproduce the scenario described by you. The bug resolving from changing the language on the make offer page will be relayed to our product team straight away.

I look forward to hearing from you.

While you are looking into that frustrating bug with the Send Counter Offer button, maybe it's time to rethink the symbols you use there, to make them clearer to sellers. I realise good efforts have been made to present a compact interface, but when only a symbol is presented and is clickable there are risks.

The green tick mark looks like it might open a window to consider an offer but it accepts it with just that click - easy to wrongly accept offer.

The hammer symbol opens a counter offer dialogue, but you have to discover that and it is counterintuitive because the hammer symbol implies the end of an auction - to me that symbol suggest it is the Accept Offer button.

 

[soneh]

Hey

@DAN.COM I sold domain registered on
Alibaba cloud, I provided the authentication code as requested since the fifth of this month but still haven't gotten any notification as regards approving the transfer

 

[LaszloSchenk]

@DAN.COM Hope all good.

Do you have a feature wherein "Make Offer" can be enabled above a certain price threshold? For example, enable only if price > $500, else show only BIN? Please let me know as I could not find it in the dashboard. (This assumes LTO is turned off and it is not under consideration).

Thanks in advance.

Good morning,

Thank you for your inquiry.

We do not offer this yet but I will relay this request to our product team for review.

Have a great day.

 

[LaszloSchenk]

Good morning,

Thank you for your feedback.

When hovering over the symbols the purpose of each symbol/button is displayed. This way we can notify our users of the buttons/symbols' main intent.

 

[LaszloSchenk]

Hey

@DAN.COM I sold domain registered on
Alibaba cloud, I provided the authentication code as requested since the fifth of this month but still haven't gotten any notification as regards approving the transfer

Hi Soneh,

It is best to contact our support with regards to these things in order to receive a fast response and resolution. We currently have no transaction that we can retrace and help you with.

Could you please contact our support desk and ask for clarification?

 

[Future Sensors]

Good morning,

Thank you for your feedback.

When hovering over the symbols the purpose of each symbol/button is displayed. This way we can notify our users of the buttons/symbols' main intent.

Hi Laszlo,

While this may be true for the desktop, you cannot easily do this on mobile.

Have a great day.

 

[Dane]

Do you have a feature wherein "Make Offer" can be enabled above a certain price threshold? For example, enable only if price > $500, else show only BIN?

This is a great idea. Hopefully they will add this feature.

 

[Achumi]

Hello @DAN.COM please look into this issue.
Today I got an offer and I accepted it.
I've pushed the domain to Dan's account, but your staff haven't pushed it to the buyer's account and now the buyer thinks I'm a scammer so please fix this.

 

[Future Sensors]

Hello @DAN.COM please look into this issue.
Today I got an offer and I accepted it.
I've pushed the domain to Dan's account, but your staff haven't pushed it to the buyer's account and now the buyer thinks I'm a scammer so please fix this.

Just curious. What did the buyer tell you about this?

 

[alcy]

This is a great idea. Hopefully they will add this feature.

seriously...just put makeoffer wherever I want it. u can do bulk too