DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[alcy]

I already answered above.

No changes for sellers in 2.0.
All these additional processing fees are for buyers with CC/PayPal, the same on Sedo - but 3% and only above $500 sales.

yes but sellers have to consider anyway that buyers are hit with extra charges.. so it basically boils down to same thing.. since a checkout venue has to be found that buyer is ok with too

 

[DomainThrive]

They were previously absorbing the cc fees in the 9%.

Say actual cc fee is 1.25%

That leaves them with 7.75% in seller fees and 2% in buyer fees. Total 9.75% profit on Dan marketplace?

Why?

They are profitable taking 5% on Efty marketplace (including cc fees)

Dan sellers are actually penalized further over Efty sellers? (even when you factor in Efty subscription fees).


Another consideration.

Dan advertises that '98% of all domain ownership transfers are completed within 24 hours'

If they are pushing people to pay by bank transfer this will inevitably slow up the time for transfers and payouts.

 

[Jurgen Wolf]

From my long Sedo experience - these fees don't stop endusers.
Even when I recommend to send wire - they pay via CC/PayPal up to $5K limit.

 

[alcy]

well..im just saying fees are a fragile thing.. many use dan only for add.lead..5%
if u modify that the result will.simply be sellers looking around at other options... I mean it's basically that simple

 

[Jurgen Wolf]

What sense in their 5% leads?
You can do the same with Sedo escrow and 3% commission (min. $60).

 

[DomainThrive]

Yes sellers are the ones with the power here.

This is getting to deal breaker for me when there are other options and I have told them that.

If a business makes bad business decisions don't be surprised when customers vote with their feet.

I also do not like the way it was snuck in. Was not included in the announcement and no where on sales pages.

"Its here guys check out these new flashy landing pages, don't look over here at the 2% extra we are now making."

In fact if you quite rightly question the surcharge legality we will censor you.

 

[Jurgen Wolf]

I use their 5% leads only for 3-figure transactions.
All other buyers proceed via Sedo escrow.

 

[alcy]

I use their 5% leads only for 3-figure transactions.
All other buyers proceed via Sedo escrow.

well sedo is a bit more hassle
..u have to email sedo..give buyer login which yet they may not have etc..

but u are right it is 3%...just watch out that min 60$...

plus of.course sedo has no.btc payout...but that's not for me since btc sucks

so yea
thanks for the tip on sedo..now with new dan buyer fees..maybe overall it's good to try some sales on sedo

too bad u need buyer sedo login upfront.. cause that.creates extra talk.with buyer .. and u just want to start escrow asap..they should just ask.seller login and buyer email then if no buyer accnt yet then they email buyer to.make accnt.. its stupid to ask.seller to email buyer login to begin escrow

 

[Jurgen Wolf]

More important AMEX support in 2.0 (if they did it) than processing fees for buyers...
Many US buyers are ready to pay with AMEX - but it wasn't supported in 1.0

 

[Dane]

My view is they should have left things as they were.

I completely agree. I get that "it's only an extra $20 per every $1,000" but that's not the point. It's a psychological thing for the buyer to have to consider, right at the moment of purchase. This will help Dan (obviously) but it won't help the buyer or the seller.

 

[Jurgen Wolf]

From my negotiations for over a decade - was the only one buyer from Moscow with reaction "why additional 3%"?
So I have nothing to add.

 

[Springs77]

Adding an actual suggestion/solution: at least track whatever the TLD/keywords of the landing page were (via cookie,code,etc) so that if a visitor does a subsequent search on DAN.com, that TLD/those keywords will be prioritized.

 

[alcy]

From my negotiations for over a decade - was the only one buyer from Moscow with reaction "why additional 3%"?
So I have nothing to add.

well anyway we look at it no human likes to see.extra.charges... or pay extra...anyway I wanna find out about all escrow options now.. that's the dan 2.0 effect..so anyone feel.free.to join...

https://www.namepros.com/threads/what-is-the-cheapest-escrow.1245915/

 

[NorthernDomains]

I completely agree. I get that "it's only an extra $20 per every $1,000" but that's not the point. It's a psychological thing for the buyer to have to consider, right at the moment of purchase. This will help Dan (obviously) but it won't help the buyer or the seller.

As stated before, I doubt someone willing to pay $2500 for a domain is going to argue over 50 bucks. In the odd case a customer is upset, tell them to take their grievances to Dan, it's out of your control.

 

[DomainThrive]

From my negotiations for over a decade - was the only one buyer from Moscow with reaction "why additional 3%"?
So I have nothing to add.

What about people that fill in their details on Dan order form and then get to reveal the hidden fees and abandon cart. We will never get to know.

Do SEDO hide the fees in the same way?

The article I was sent on Twitter seems to indicate it may not even be legal to add on surcharges to European buyers. Is SEDO adding on surcharges to European buyers or only outside Europe?

 

[Dane]

In the odd case a customer is upset, tell them to take their grievances to Dan...

We'll never know.

 

[NorthernDomains]

We'll never know.

In certain cases, you might hear from them. All they have to do is reply in the timeline.

 

[Jurgen Wolf]

Do SEDO hide the fees in the same way?

The article I was sent on Twitter seems to indicate it may not even be legal to add on surcharges to European buyers. Is SEDO adding on surcharges to European buyers or only outside Europe?

Sedo doesn't hide anything.
It is their policy for many years and regardless of location.

 

[MasterOfMyDomains]

Good were not talking about sedo, take @Windoms advice above

 

[DomainThrive]

I am illustrating the point.

Dan is hiding the fees.