CAUTION: Stop using Namecheap

[aww]

Haven't posted in awhile but just wanted to drop a tip for those not in the loop:

Namecheap and enom are on very bad speaking terms now.

Enom has locked namecheap out of their transfer system and Namecheap can no longer expedite transfer out of the enom system for any reason (except court order)

Do not fall for the small discount codes or "transfer days" they have, you are going to get sucked into a very bad situation.

Remember, Namecheap is not a real registrar, they are simply a very large reseller of enom and that limits them drastically.

Ask anyone who has to wait a full week for a domain transfer from Namecheap and you'll start to get the picture.

Those with good memory will find having namecheap hold domains hostage is very ironic, considering the fiasco they had with godaddy back in 2011 over the same timeout issue...

 

[Name Trader]

Hasn't anybody even noticed eNom stopped their expedited transfers? For some time already. It's not NameCheap's fault.

 

[NameOmnia]

Alright, I too have a handful names with NC so I'd like to understand the situation a bit better.

When you say you can't expedite the transfer do you meant that you simply need to wait the canonical 5 to 7 days or that there are real issues in transferring out? There is a huge difference between the two.

Also I think that some registrars do this as a consequence of domain thefts.

 

[bonavee]

Hasn't anybody even noticed eNom stopped their expedited transfers? For some time already. It's not NameCheap's fault.

I've never directly had any biz with eNom, so this is a useful piece of information for me. Okay then, there may still be light down the dark tunnel after all. Well, fingers crossed while we wait and watch. Thanks for the heads up @stub.

 

[Name Trader]

I started 3 transfer out yesterday. I'm expecting the transfer to complete in 4 days time.

 

[Archangel]

NC has transfer issues. GD is expensive. I think I might move from both. namebright.com has been pretty good so far for me.

 

[Archangel]

Ordered 5 transfers out. Will post updates when possible.

 

[offersity]

How quick a transfer is done, to a certain degree is a decision made by registrars. With godaddy they like it fast and smooth, and people like that, however there are some registrars who take security very seriously and will not let transfer go too quickly, and who can blame them....

I have been using namecheap forever, from the day they were small and registerfly was bigger (both enom resellers), and I can only say that namecheap has always been a top notch 'small' operation...

 

[Name Trader]

I would say that NameCheap are no worse than most Registrars/Resellers who don't allow expedited transfers. They are probably better than most. I would not be selecting my Registrar based upon the speed that they release domain transfers. There are many more important factors than that. There are also probably more registrars which don't allow expedited transfers than those who do. So this is entirely a "storm in a teacup" based on a false premise by the OP. eNom have not locked them out of their expedited transfer system. eNom have canceled their expedited transfer system, what seems like at least a year ago, already.

Disclaimer: I don't use NameCheap as my registrar. Any domains I acquire and are registered at NameCheap, I transfer to my preferred registrar at the earliest possibility without any hiccups, but have to wait for the transfer, just like at many registrars.

 

[Name Trader]

Namecheap is not the worse, but they are one of the worse.

1&1 is the worse.

Please elaborate how NameCheap are one of the worst? Worst what?

 

[Name Trader]

Thanks for your feedback and those of others. Just wanted to let you know we’ve listened and while this was instituted for security reasons I agree that it causes a burden on domainers and domain traders due to the time issues. That being said, as of yesterday, the 5 day waiting period has been removed from all transfers away from from Namecheap to 0 days. The best way to approach this is to beef up our already great internal security with even more 2fa options. Thanks again for pushing this issue forward and your feedback.

Richard K.

CEO Namecheap

Super. Richard.

 

[Name Trader]

@bonavee - Most often this is caused because the buyer has not initiated the transfer at GoDaddy. This is 100% true if you haven't received GoDaddy's Auth Codes. I would suggest going back to the buyer to clarify. If he's a noob, explain to him how to do it, or ask him to ask GoDaddy Support to get the transfer initiated.

 

[Weber]

.com is $10.69 in my browser, right now.
They just can't catch a break this week.

 

[ulterios]

Well I for one am very happy with the service you guys provide.

I've used o couple dozen or so registrars over the years and Namecheap service is BY FAR the best I have ever dealt with. Not just for domains, but their hosting support is incredible!

There prices are good, not always the cheapest (always good though) but their support has always been more than worth it. I have used their support in one form or another more times then I can count, and have never gotten bad service.

 

[Name Trader]

I actually preferred the old control panel to the new one. Maybe it's just taste. It takes me about twice as long, or longer when I'm in the new control panel as before. I do appreciate very much the attempts to improve the service as well as the much more minimalist approach. I'm sure I'll get used to it, eventually

 

[ulterios]

interesting thread. i've had hundreds of domains at namecheap for years and haven't noticed these transfer delays.

There used to be transfer delays, for several months now they are gone as long as you follow the procedure correctly. They used to take days and now it's less than an hour if done correctly. They just haven't been promoting the faster transfers...

 

[tomcarl]

NameCheap loves my domains. They snatch anything up from my account the moment they can. Tasty.

 

[alanchau]

I've noticed this as well and thought it was just me.

 

[DomainVP]

Same thing here.

 

[LucidDomains]

What you mean "...sucked into a very bad situation" ?

You saying if we were to transfer out and wait 5-7 days, they would denied the request?

 

[RU]

But anyway Namecheap is one of my favorite Registrars.

 

[RU]

so which registrar do you recommend for domaining ?

Godaddy
Namecheap
Name.com

 

[bonavee]

@aww...I am asking as I have a sale from last Monday 7th that has not transferred out yet to the buyer's GoDaddy account and am wondering if it's a "slow" situation... or a "no way out" situation?...

I am exactly in the same situation. Sold a Namecheap-domiciled (registered) domain at GD Auctions. Funds received by GD today. Now that the transfer process should begin, then this piece of 'bad news'. @aww, please kindly clarify. Thank you.

 

[slimjim270]

@bonavee -

FYI -

Here's where I am with my situation with my domain transfer out from Namecheap to GoDaddy... Last Monday 7th, I did the following...

1) changed the domain to "unlock",
2) took off the Whois Protection,
3) received the EPP code,
4) received an email from GoDaddy with the Transfer Code and User Code,
5) mailed the EPP, Transfer Code, and User Code to the buyer,
6) received an email from Namecheap indicated a transfer request had been made and without a notification from me to halt the process, it would proceed in 5 days,
7) then... received an email from GoDaddy confirming the transfer was in process.

But... the domain is still sitting in my account looking stupid... and won't walk across the street to it's new home... (8 days waiting for the light to turn green)

-Jim

 

[bonavee]

@bonavee -

FYI -

Here's where I am with my situation with my domain transfer out from Namecheap to GoDaddy... Last Monday 7th, I did the following...

1) changed the domain to "unlock",
2) took off the Whois Protection,
3) received the EPP code,
4) received an email from GoDaddy with the Transfer Code and User Code,
5) mailed the EPP, Transfer Code, and User Code to the buyer,
6) received an email from Namecheap indicated a transfer request had been made and without a notification from me to halt the process, it would proceed in 5 days,
7) then... received an email from GoDaddy confirming the transfer was in process.

But... the domain is still sitting in my account looking stupid... and won't walk across the street to it's new home... (8 days waiting for the light to turn green)

-Jim

OMG! With this ugly situation, won't buyers start getting suspicious... no thanks to Namecheap? I have already taken the Privacy Guard off BUT with the current situation, to be on the safe side, I might as well leave the domain locked (the funds are still with GD anyway) until triggered by an 'unlock request'! I'll hold on for some time and then consider intimating Namecheap and GoDaddy Auctions with 'matters arising'. Thanks for the heads up Jim.

 

[vivaldi]

Hell, I'm in the process of transfer all my domains away from Namecheap guess I should have done this a lot sooner.