NameSilo

Best way to respond to End User enquiry

Located in General Domain Discussion, started by HotDomainSales, Nov 26, 2015

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  1. HotDomainSales

    HotDomainSales Established Member

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    Hi,

    I just received an enquiry from an end-user regarding one of my domains.

    The email goes as follows:

    ---
    Hi,

    Wanting to know if you are interested in selling the domain xxxxxx.com?

    Cheers

    ---

    What is the best way to respond to such an enquiry in a way in which I can maximise the potential offer I receive?

    Your thoughts and guidance on this are appreciated.

    Regards,

    HDS.
     
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  2. korganian

    korganian Top Contributor VIP ★★★★★★★★★★

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    reply "I might be, depending on your offer."
     
  3. gareth1614

    gareth1614 In a world of .mes, be a .com VIP

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    That domain is remarkably like one of mine (see my signature). Could you put a word in for me with the guy as well?? :rolleyes::laugh:
     
  4. HotDomainSales

    HotDomainSales Established Member

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    Is it wise to reply with the price I want straight away, or to let him make an offer?

    Haha if only I had all those x's in my actual domain, I think you may want to target an end-user in the adult industry!
     
  5. 1NiteStand

    1NiteStand With Alacrity ★★★★★★★★★★

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    You reply saying "Yes, I am accepting offers, please make one." or "Yes, the price is $2.99, let me know if still interested, cheers."
     
  6. 1NiteStand

    1NiteStand With Alacrity ★★★★★★★★★★

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    That depends on if you want a certain price for the domain or if you are seeking offers... of course you want to get the most for your domains, but often fixed pricing speeds up the sales process.
     
  7. Abdullah Abdullah

    Abdullah Abdullah Top Contributor VIP

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    Dont send any offer. Say the domain is for sale for the right price. I dont want to disappoint you but it might turn out to be appraisal scam so see if he or she replies
     
  8. HotDomainSales

    HotDomainSales Established Member

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    Definitely not an appraisal scam, I've done a thorough check on the senders name, his email, the corresponding website, the whois information and it all seems legit.

    So something along the line of:

    "Hi,

    The domain xxx.com is for sale at the right price, make me an offer.

    Regards"
     
  9. Eriq Triumph

    Eriq Triumph Established Member

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    It really depends upon a lot of factors.

    "Make an offer" will often (usually?) result in the end-user, especially if uneducated about the domain marketplace, coming back with a lowball offer of $50, $500, etc.

    So you may have wasted an opportunity to set the negotiations off on the right foot by letting the end-user dictate the tone.

    However, if you need to sell (cash flow, etc.), this might be the way to go.

    As 1NiteStand suggested, fixed prices are a good way for you to maintain control of the negotiations, while also educating the end-user about your expectations.

    Personally, I prefer a reply along the lines of "We're accepting offers in the range of mid $xx,xxx" etc., which also sets forth your expectations in a range but also it allows for some leeway in finalizing a sales price.

    Either way, I recommend that you come back with a little higher of a price or range than you're willing to settle at. You should always expect to be countered.

    Most serious sales (at least mine anyway) involve several offers, counter-offers, etc.

    Good luck with the trx, and let us know how it goes.

    Eriq
     
  10. HotDomainSales

    HotDomainSales Established Member

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    Indeed, but as we both know there is a fine line with how much we want for a domain and how much an end user is actually willing to pay. That's the hardest part is trying not to scare them away with a high ballpark figure but dictating the sale at the same time.

    Eriq, you're a star mate!

    Thanks for that insight, I definitely agree that if you end up relying on the end user to make an offer it may be quite below what you actually want for the domain, especially if they are uneducated on domains and their value.

    I will keep you updated on how the sale goes.
     

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