NameSilo

Atom / Atom.com - Marketplace (formerly Squadhelp)

SpaceshipSpaceship
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Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS
  • No Listing fee
  • No Logo design fee
  • Ability to submit your names to end users holding naming contests
  • Ability to chat directly or send a message directly to end users.
  • Stats of your marketplace domains are shown in the marketplace dashboard.
  • Their customer service and support has been great, 24hr a day chat.
  • Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
  • End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
  • When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
  • Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
  • One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
  • Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
  • I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.
CONS
  • Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
  • Their logos are not top quality, in fact I requested to have some of my logos remade.
  • I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
  • After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
GoDaddyGoDaddy
And now my Strong Buyer Interest/Repeated Views section of the Dashboard is totally gone/empty.

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And now my Strong Buyer Interest/Repeated Views section of the Dashboard is totally gone/empty.

Show attachment 285002
Same. It did have the same 3 domains that have been there for me all week when I first checked, earlier. Now its blank, too.
 
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It's wild to me how much people focus on their "stats". All this time spent could be better used improving the quality of ones folio imho.
Atom should add stats tracking sellers checking their stats.
 
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Re: 'Scheduled Price Increase'

I was under the impression that the lander reflects the updated price itself rather than only indicating that an increase is scheduled. Could anyone please clarify?

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I was going to downgrade from Plus to Standard when I encountered this message

tralalero-tralala1.png


First time I know about this inquiry or offer. Is it because many moons ago I selected the below option?

tralalero-tralala2.png



Would have been nice to know something because I was just about to lower the BIN on the lander (not on Atom) and "ruin" the possible negotiation. Maybe there isn't one, but why do I have to guess what's going on?
 
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I was going to downgrade from Plus to Standard when I encountered this message

Show attachment 285072

First time I know about this inquiry or offer. Is it because many moons ago I selected the below option?

Show attachment 285073


Would have been nice to know something because I was just about to lower the BIN on the lander (not on Atom) and "ruin" the possible negotiation. Maybe there isn't one, but why do I have to guess what's going on?

You should inquire about the current status of this offer, Because could be silently stalled like what's happening in afternic.

.
 
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Yeah I guess I could do that now that I'm aware of this, but the last thing I need is another Afternic. :xf.grin:
 
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I was going to downgrade from Plus to Standard when I encountered this message

Show attachment 285072

First time I know about this inquiry or offer. Is it because many moons ago I selected the below option?

Show attachment 285073


Would have been nice to know something because I was just about to lower the BIN on the lander (not on Atom) and "ruin" the possible negotiation. Maybe there isn't one, but why do I have to guess what's going on?

I think if you pop into your offer center, you'll see the offer there.

For names where I didn't know about offers, Atom told me they weren't identified as real/serious and so I was never informed.
 
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Nothing in the offer center.

For names where I didn't know about offers, Atom told me they weren't identified as real/serious and so I was never informed.

I figured that, but then locking the domain level is ridiculous.

Anyway, not a big issue.
 
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Re: 'Scheduled Price Increase'

I was under the impression that the lander reflects the updated price itself rather than only indicating that an increase is scheduled. Could anyone please clarify?

Show attachment 285015
Interestingly, Got price upgrade message yesterday for one of my domains as well which had sudden repeat visits on 9th and price upgrade scheduled for Nov 09.

I remember seeing the scheduled price mentioned next to it earlier. May be they changed it?
 
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I figured that, but then "locking" the domain level is ridiculous.

Not to mention you don't even have an idea when the 30-day period might be up.

I'd just delete the domain and re-add it under Standard.
 
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I was going to downgrade from Plus to Standard when I encountered this message



First time I know about this inquiry or offer. Is it because many moons ago I selected the below option?




Would have been nice to know something because I was just about to lower the BIN on the lander (not on Atom) and "ruin" the possible negotiation. Maybe there isn't one, but why do I have to guess what's going on?

Now THAT is good information for the dashboard!
 
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@Atom.com Can the csv download of our folio please include:

1- premium/plus/sapphire/standard status
2- Repeat visitor views
3- Time on page if > than x minutes (x being whatever you found that correlates to STR)
4- Contest likes
Thanks
 
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Does anyone know if Atom's brokerage team works on weekends?

Thanks.
 
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Does anyone know if Atom's brokerage team works on weekends?
I am not sure exactly who is on and off, but certainly there are people working 24x7 I think.
 
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I pulled 750+ "plus" names off and left 170+ "premium" names on.

The stats are too screwy to really figure out whats going on. Also my low price names ($XXX) have stopped selling since moving to Atom. I used to do 2-3 a month on Afternic. I'll just wait to see if things improve.
 
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I pulled 750+ "plus" names off and left 170+ "premium" names on.

The stats are too screwy to really figure out whats going on. Also my low price names ($XXX) have stopped selling since moving to Atom. I used to do 2-3 a month on Afternic. I'll just wait to see if things improve.

Off means just downgraded to standard but left on platform, while pointing NS to Afternic, right? No downside to standard listings imho.
 
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Off means just downgraded to standard but left on platform, while pointing NS to Afternic, right? No downside to standard listings imho.
Nope. 750+ went back to Afternic. The premiums stayed in premium.
 
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Nope. 750+ went back to Afternic. The premiums stayed in premium.

Not sure why one wouldn't list everywhere possible (for non Premium names).

Pulling off any platform just reduces marketing and that that seems a decision with no upside to me.
 
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