Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[DmytroK.]

your domain is only small "atom" on atom.com .... remember that

 

[ZoomDoom]

anything strange about your atom traffic stats last 4 days?

mine dropped off a cliff

Yes after 1. May its 50 % lower than my avg.

 

[DomainRecap]

anything strange about your atom traffic stats last 4 days?

mine dropped off a cliff

Same here and they continue to drop.

 

[Future Sensors]

After the recent fix, this bug is back.

I've notified Support and Scott again, and asked them to work on a more permanent solution for this issue.

Should be fixed again.

 

[lambo.com]

Same here and they continue to drop.

So perhaps we get more traffic than is being indicated. It would be prudent to patch such bugs as a loss of confidence selects for assumptions that greener pastures lie elsewhere.

 

[TheFriday]

anything strange about your atom traffic stats last 4 days?

mine dropped off a cliff

Mine was dropped too

Before 717 800 788 850
Now last from 6 day 521 500 480 450

 

[silentg]

https://twitter.com/x/status/1919449903568453872

 

[NameGroove]

Incredibly slow approval times lately @Atom.com unless the name is an Ai "Premium fit" name - in which case it's lightning fast.

Anything being done to staff up since you moved away from Expert Reviewers?

 

[doidomnola]

Incredibly slow approval times lately @Atom.com unless the name is an Ai "Premium fit" name - in which case it's lightning fast.

Anything being done to staff up since you moved away from Expert Reviewers?

It's likely they pulled the plug on expert reviews too soon and their AI is glitching.

If they're hiring, it's more likely to be for coders (for now) and not for a service they want to automate.

 

[wwwulff]

I submitted 20 names yesterday with a score between 8 and 9.5 and today I have had 9 approved so far.

 

[lambo.com]

Maybe traffic stats only register a hit when user see's price, but since we have to wait nearly 10 secs for data to render - it is a fail.

 

[Future Sensors]

Maybe traffic stats only register a hit when user see's price, but since we have to wait nearly 10 secs for data to render - it is a fail.

Show attachment 275038

I noticed that it's waiting for some mouse movement, perhaps to check if you're a human. When mouse movement (or scrolling) is detected, it shows immediately. But yes, it's strange, and looks like there's something wrong with server capacity.

 

[NameGroove]

I submitted 20 names yesterday with a score between 8 and 9.5 and today I have had 9 approved so far.

were these Ai premium fit names?

 

[wwwulff]

were these Ai premium fit names?

No, they are all older coms and all taken in several tlds (handregs from 2013-14, old closeouts and a few auction buys).

 

[Leo2k]

I reapplied a domain with score above 8 and was earlier showing premium fit as well but got rejected. This time it got approved faster (this time it was not showing the premium fit tag anymore).

Problem with the expert reviews, i believe, is they themselves are competitors / sellers.

 

[DomainBanana]

Problem with the expert reviews, i believe, is they themselves are competitors / sellers.

There are no more expert reviewers, it's all AI & the internal team.

 

[King]

anything strange about your atom traffic stats last 4 days?

mine dropped off a cliff

Nope, mines are better if anything. Better view to shortlist ratio too.

 

[King]

I noticed that it's waiting for some mouse movement, perhaps to check if you're a human. When mouse movement (or scrolling) is detected, it shows immediately. But yes, it's strange, and looks like there's something wrong with server capacity.

Might be CSS delay for load optimization. Like below:

 

[hasann]

How can these domain names got approval of premium although they have domain score 5-6 and no other tlds?

 

[Leo2k]

How can these domain names got approval of premium although they have domain score 5-6 and no other tlds?

Show attachment 275055

During the earlier approval process, i believe lot of good names were rejected while average names were approved i believe.
I may be wrong.
But i am sure, approval process now is much better in my opinion. Good names are being approved immediately and other names are on hold and processed after the internal team review them and approve if the names are good.