NameSilo

Atom / Atom.com - Marketplace (formerly Squadhelp)

SpaceshipSpaceship
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Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS
  • No Listing fee
  • No Logo design fee
  • Ability to submit your names to end users holding naming contests
  • Ability to chat directly or send a message directly to end users.
  • Stats of your marketplace domains are shown in the marketplace dashboard.
  • Their customer service and support has been great, 24hr a day chat.
  • Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
  • End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
  • When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
  • Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
  • One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
  • Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
  • I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.
CONS
  • Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
  • Their logos are not top quality, in fact I requested to have some of my logos remade.
  • I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
  • After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
GoDaddyGoDaddy
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Hi,

I have five premium listings on Atom, and I tried to delete them, but it said, "This name cannot be deleted."
I need some help, please.

Thank you.
 
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Hi,

I have five premium listings on Atom, and I tried to delete them, but it said, "This name cannot be deleted."
I need some help, please.

Thank you.
You have to message their support and give them a 30 day notice to take down premium names, they'll remove them 30 days after that
 
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Not my sale.

He bought it at Godaddy auctions - their own inventory auction and flipped it.

60 day lock applies if youโ€™re going to transfer out to another registrar. Domain push is faster and no restrictions.
 
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Today, I received two emails from Atom. it said, 'We have detected an issue with your DNS.' It looks like the nameserver for your approved domain is no longer pointing to Atom. this is violation(cont..)

When I checked both, one domain become domain required verification, while the other was still pointing normally to the Atom lander. And no, I didn't change the NS. Have you experienced this?
 
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How is a buyer able to submit an offer lower than my BIN and Make Offer is turned off?

I have a name listed with a BIN, and in my Marketplace Settings I have this checked.
1742561899165.png
 
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@Atom.com The following needs an update in the WLM source:

<meta name="twitter:site" content="@squadhelp">
 
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How is a buyer able to submit an offer lower than my BIN and Make Offer is turned off?

Buyers may reach to Atom via live chat or phone to make an offer.
 
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Buyers may reach to Atom via live chat or phone to make an offer.
Thanks for that info -- I was wondering how the Make Offer was made. I suppose that's a good thing overall in case I was open to negotiate on a BIN listing (as long as the offer price was reasonable compared to the BIN).
 
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It seems they select or prefer by extension as well, namely, according to them:

.io, .ai, .org., .co, .xyz, .vc, .net, .gg, .app, .biz, .bet, .ly, .now

.tv for example is missing there, anyone notice any other missing extensions?

I've requested they add .TV and .Pro for many months now, these are 2 well established, older extensions.
 
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No and I was hoping this would bring a couple sales in. I even lowered my prices right before.

Maybe they are waiting for the end of the work day... ๐Ÿคž
Since this isn't an auction, last moment sales aren't going to happen a lot i believe.
 
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