Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[NameMedia]

Thanks very much. Yes, I had read that at the time when I signed up. I meant that I didn't have any further information than when I signed up, on things like how many were acting as brokers or how it was working out. But thanks again for the link and the reminder on it.

 

[Finest]

Quick question: Has anyone here tried out the domain classification feature that was added recently? I saw it advertised on my dashboard a while back, but haven't really heard any feedback on it.

I did and I'm very happy with the service. Still too early to tell if it has any effect on sales.

 

[Joakim]

I have changed some of my names to "make offer" instead of "bin" prices. Why are they listed with BIN on Sedo?

@GrantP

 

[Bogdan]

My experience so far not as good as I expected.

1. More, than a year with them - zero sales.
2. New listings take more time to review. One of my submitted domains still on review for 7 days.
3. I've requested for the Domain reviewer position - no response.
4. I've had a few offers, but their salesman was not able to negotiate.

 

[Cdomains]

Something strange happened to me at SH recently.


I stopped submitting names for a while because I don't like

the new process that uses so called experts to review the names.



I regged a name I thought would be good for SH.

I decided I would give it another try.



I submitted a name and one second later I clicked on the

button to show domains pending approval.



One second after submitting the name there were already 3 reviews.



How is it possible to have 3 reviews on a domain just one second after

I submitted the domain?




Are real people reviewing the domains or is it some kind of AI?

There is no way 3 people could have reviewed the domain one second

after I pressed the submit button.



Has this happened to anyone else?

 

[JimJammy]

Something strange happened to me at SH recently.


I stopped submitting names for a while because I don't like

the new process that uses so called experts to review the names.



I regged a name I thought would be good for SH.

I decided I would give it another try.



I submitted a name and one second later I clicked on the

button to show domains pending approval.



One second after submitting the name there were already 3 reviews.



How is it possible to have 3 reviews on a domain just one second after

I submitted the domain?




Are real people reviewing the domains or is it some kind of AI?

There is no way 3 people could have reviewed the domain one second

after I pressed the submit button.



Has this happened to anyone else?

I've seen this a few times. It suggests that someone submitted that name as an unregistered name, and 3 SH staff rejected it. Now you've registered it and the 3 staff votes are still attached to it.

 

[Seyikp]

I've seen this a few times. It suggests that someone submitted that name as an unregistered name, and 3 SH staff rejected it. Now you've registered it and the 3 staff votes are still attached to it.

I didn't agree with this your submission.
What you are saying is that 3 internal SH reviewers votes, are now equivalent to the external reviewers votes which are fellow domainers

 

[JimJammy]

I didn't agree with this your submission.
What you are saying is that 3 internal SH reviewers votes, are now equivalent to the external reviewers votes which are fellow domainers

I'm not saying that at all.

I'm saying that when you submit an unregistered name, 3 SH staff review it.

If someone later registers that name and submits it to the expert reviewers, the 3 original votes are still attached to it.

 

[Seyikp]

I'm not saying that at all.

I'm saying that when you submit an unregistered name, 3 SH staff review it.

If someone later registers that name and submits it to the expert reviewers, the 3 original votes are still attached to it.

You just confirmed what i said above. That means there shouldn't be any need for the expert review, if the name will be carrying 3 deficit votes.
Let's assume that someone submitted justvr.com as unregister name last December, and there was nothing like "vr" back then, and the internal reviewers voted down the unregistered name because the term "vr" was alien to them. Then in May this year vr began to trend, then I registered justvr.com, that means last year down votes will be attached to my name.

 

[JimJammy]

You just confirmed what i said above. That means there shouldn't be any need for the expert review, if the name will be carrying 3 deficit votes.
Let assume that someone submitted justvr.com as unregister name last December, and there was nothing like "vr" back then, and the internal reviewers voted down the unregistered name because the term "vr" was alien to them. Then in May this year vr began to trend,That then I registered justvr.com, that means last year down votes will be attached to my name.

The SH forum has a lot of information.
https://rule_violation/t/resubmission-of-previously-rejected-names-newly-supported-extensions/6967

I'm guessing (you could try asking in SH forum to be sure) that your name was submitted as an unregistered name within the last 60 days.

 

[h2o]

I just posted this on the NP Sales thread but it's relevant here too:

ShieldSilver dotcom Sold for 2499

Date: Sale Notified to me by Sedo on May 20

Platform: Sedo MLS Buy it Now

Take home Commission:1999

Registered on 4/11/20 for 7.99

Hold time: About 40 Days

Fun Fact: I submitted Shield Silver to SquadHelp on April 25 as a Premium Submission and got DENIED. Also I personally do really like this name and may have used it myself if I didn't sell within a reasonable time.


Bottom line for those deflated by SH's Expert Reviews - Don’t' get discouraged, especially if you know you have domains that appeal to end users. SH is just one opinion and not really the all knowing authoritative voice of brandable names.

A bit of luck doesn't hurt too

 

[capybara]

My tiny Chrome extension for auto-accepting NDA can now automatically withdraw contest entries with "No, thank you" ratings.

How to use: open the contest page (or as many as you like at once, it works in the background), wait a bit, then close them. All "No, thank you" contest entries are going to be removed. Occasionally it may fail due to SH being slow, in such case, just try again later...

Download: Namepros, alternative download

 

[JudgeMind]

I just posted this on the NP Sales thread but it's relevant here too:

ShieldSilver dotcom Sold for 2499

Date: Sale Notified to me by Sedo on May 20

Platform: Sedo MLS Buy it Now

Take home Commission:1999

Registered on 4/11/20 for 7.99

Hold time: About 40 Days

Fun Fact: I submitted Shield Silver to SquadHelp on April 25 as a Premium Submission and got DENIED. Also I personally do really like this name and may have used it myself if I didn't sell within a reasonable time.


Bottom line for those deflated by SH's Expert Reviews - Don’t' get discouraged, especially if you know you have domains that appeal to end users. SH is just one opinion and not really the all knowing authoritative voice of brandable names.

A bit of luck doesn't hurt too

Nice sale. I’ve been disappointed multiple times with good or great brandable names being declined.

 

[E-Thunder]

New Squadhelp review and update to share.

I am now at 44 domains approved. Just under a 22% approval rate.

A few of these are now made up words, although all were 5 or 6 letters at most. Until recently, most of those were rejected but I had been submitting longer ones. It may be that shorter variations of made up words are more likely to receive approval.

I did notice that some domains must have been submitted for review before. There were submission dates from 2019 and 2018 for a few of these that I personally had submitted earlier this month. I thought that was pretty interesting. Some were approved and others rejected, so I wonder if some may have been listed before. I can say that some domains were very similar to each other, so it’s hard to imagine how sometimes 1 is accepted while the other isn’t, and vice versa. That’s the nature of brandable marketplaces I guess.

I have high ratings in 2 pending contests, which has never happened before.

I have now tested the Wholesale Marketplace, selling 2 domains and using the proceeds to purchase 3 that I liked better. I even have $1 leftover! That process was pretty simple.

I did add 1 domain as Basic Plus to test this out. The big difference is really no logo, which I miss. This domain is pretty similar to some others I have that are premium, so I think it’s just as likely to sell whether premium or not.

There was 1 service or support related question I had. I got a response on this pretty quickly, which was great.

 

[Footprint789]

One of my names is not visible in Afternic partners network from more than 3 months. I have noticed this very late already and reported to the support team a month ago (40 days ago approx). I was hoping it would be rectified within a couple of days or at least a week as visibility is a major issue. But still even after 40 days I see absolutely nothing on it. I have followed up 3 or 4 times with the support in this 40 days but to no avail.

@GrantP May I kindly know if there is any specific reason which is causing such a long delay. Please look into this as visibility is a major issue and the name has lost visibility for almost 100 days already till today. Also, the name is a keyword specific name, which is why Afternik network serves as a major point for it.

Edit- I don't mind resolving it myself if I have the ability to do it but this name is SH owned so only SH team can be able to do it from their end.

Thank in advance @GrantP . Hoping for a solution on this.

 

[karmaco]

Now we know why all the SH lackeys started posting here sometime back. They are encouraged to do so and compensated. If you are shilling for SH you need to disclose it. Makes glowing reviews of any kind on this thread or elsewhere on this forum highly suspect. Bunch of scheisters.



How to Earn Complimentary Squadhelp Coins

• Share the details of your overall SH marketplace experience, or recent domain sales on a third party Domaining website such as NamePros.
• After posting, send us a link or screenshot of your post via email ([email protected]) or Chat.
• You will earn anywhere from 1 to 5 Squadhelp Coins based upon the length, depth, uniqueness, and helpfulness of your post (as assessed by the Squadhelp team).

 

[karmaco]

Full page info on compensation for posting of sales, reviews etc

https://helpdesk.squadhelp.com/en/articles/2708432-how-do-i-get-complimentary-squadhelp-coins

 

[DomainBanana]

Great post @karmaco

Sometimes, with all its points and coins, it seems Squadhelp has reduced sellers to little show ponies, jumping through hoops to line up for their treats.

How sad that so many Squadhelp sellers are willing to sacrifice their dignity and fail to disclose that they are Squadhelp shills for a few shillings.

Not only is this wrong, I'd be surprised if it didn't go against NamePros rules.

Paying off sellers to speak well of you while keeping it a secret is like a nerdy rich kid paying off the other kids to say nice things about him at school.

Reputation, respect, trust should be earned, not bought.

 

[SuperBrander]

I saw that when SH posted it. I don't like it either. As for myself, I'll make it perfectly clear: I've never written anything about SH in exchange for any sort of benefit- coins, points or otherwise. Some things they do that I like. Some things they do that I don't like.

I've been trying to get a little balance into an otherwise pretty hostile discussion about a platform that despite its faults and sometimes hasty decisions, does innovate the brandable industry and provides people options to make money, even without an initial investment. I understand that each user has a different experience and that some people feel like the platform has done or is doing them wrong, but you can give feedback and it'll either resonate or not. Being continuously hostile towards the platform and some of its users isn't the right way to go. Focus on domaining and try to make positive impact by giving constructive feedback.

 

[DomainBanana]

@SuperBrander

• Retaliating against sellers for offering fact-based criticism of the platform is wrong.
• Refusing to communicate with sellers regarding these retaliatory actions is wrong.
• Paying off the seller community to speak well of you while failing to disclose that these posts are being paid for is wrong.

Not all feedback can be pretty. A mirror isn't always flattering, but it can help you see yourself and change for the better.