Atom / Atom.com - Marketplace (formerly Squadhelp)

[JudgeMind]

Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS

• No Listing fee
• No Logo design fee
• Ability to submit your names to end users holding naming contests
• Ability to chat directly or send a message directly to end users.
• Stats of your marketplace domains are shown in the marketplace dashboard.
• Their customer service and support has been great, 24hr a day chat.
• Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
• End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
• When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
• Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
• One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
• Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
• I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.

CONS

• Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
• Their logos are not top quality, in fact I requested to have some of my logos remade.
• I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
• After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.

 

[D Haynes]

& this is what the email notification looks like, it tells you the country of the watcher, would be nice if it was more specific, maybe give us the State.

Show attachment 275835

Would be good if you could send the watcher an offer separate of the marketplace price. @Atom.com

 

[D Haynes]

@King are you able to show what the option to watch looks like on the lander? I don't have anything different on my landers but that may be because I'm using WLM as @Atom.com don't allow some options on there (for some strange reason). Thanks

 

[King]

@King are you able to show what the option to watch looks like on the lander? I don't have anything different on my landers but that may be because I'm using WLM as @Atom.com don't allow some options on there (for some strange reason). Thanks

It doesn't add any extra stats to the lander.

 

[D Haynes]

Show attachment 275839

It doesn't add any extra stats to the lander.

Much appreciated. Not showing on my landers

 

[Velocity.Now]

I would like if they did away with the first sentence "Great domains rarely drop in price" . It's a very odd thing to say. , as a seller I would like the prospective purchaser to click on follow any price changes . . . Why add a feature if your first sentence discourages the buyer from using it !!!???

 

[D Haynes]

I would like if they did away with the first sentence "Great domains rarely drop in price" . It's a very odd thing to say. , as a seller I would like the prospective purchaser to click on follow any price changes . . .

Yeah most people would watch in the hope the price would drop. This wording would stand to deter some of these. The more watchers the better though.

 

[King]

This is what someone without an account sees if they try to track the price, besides the account creation form.

 

[Dane]

How do we remove names from Premium status?

 

[silentg]

How do we remove names from Premium status?

Contact them via chat and request it:

In case of seller-owned domains, you are allowed to remove your domains from Atom marketplace at no cost, by giving a 30-day notice (as long as there is no active or pending offer for your name). Your domains must continue to point to Atom name servers during this notice period. Note: Frequent or rapid delisting of your domains can result in limits on your account (since Atom makes upfront investment in designing a Logo as well as promoting your domains).

https://helpdesk.atom.com/en/articles/2885225-marketplace-rules-for-sellers

 

[Dane]

Contact them via chat and request it:

Thanks!

 

[D Haynes]

OK so just found out from CS the track price option is not available for WLM landers! Along with not having the option of minimal landers I feel like those who have committed their brand to Atom are being left out. @Atom.com why do I only get half a product?

 

[NameFinest]

I just moved ALL my domains to Atom.com (so not only premiums but also regular listings).

Do you guys have any advice regarding these?

1) Is it better to share my own WLM or my Public Portfolio page https://atom.com/.....?
What is your experience with WLM and it does matter to have the ATOM logo and URL on my domain's landers to finalize the sale? Or should I work on building my own brand with some marketing?

2) Can/Should I submit to the Sapphire listings my best .IO / .TV even if they weren't accepted as premiums?

Thanks

 

[King]

Anyone else getting faded logos? It looks like it didn't finish rendering.

 

[lambo.com]

Anyone else getting faded logos? It looks like it didn't finish rendering.

Show attachment 275908

oof, yes me too

 

[lambo.com]

1. the $4,299 approval price for Premium is a lot less than $33,500

2. I decline, so do me the courtesy of keeping my $29,888 ask when it reverts to Plus - brute forcing the price should not happen and a require manual edit in each instance. It is aggressive.

 

[Optinom]

Any idea why "exact match" only shows these names ?

 

[kor]

Any idea why "exact match" only shows these names ?

Because Atom management's understanding of "exact match" is different from the dictionary.

Although there are currently many search options, they claim that users who search for exact match may also be interested in alternative names.

 

[DomainRecap]

Because Atom management's understanding of "exact match" is different from the dictionary.

It makes you wonder how they differentiate between Keyword and Exact Match searches, as they look virtually the same to me.

 

[Jannes]

It makes you wonder how they differentiate between Keyword and Exact Match searches, as they look virtually the same to me.

Exactly.

 

[likemike]

Good luck NameFinest. No luck with any of my names with Atom after 9 months. Had them with prices at first and then changed half to make offer. Best of luck with your names!