advice As if anyone needed another reason to not use Moniker...

[000]

Moniker's no-refund policy

Like most of us here I'm sure, I have over the years migrated away from Moniker, for a very wide variety of reasons. But, naturally, I still have a few domains there, and today one of them renewed 10 days early (I must have accidentally left auto-renew on).

I really don't care to spend $9.99 renewing it, so I sent them an email asking for a refund. Their response?

Thank you for contacting Moniker Support.

Unfortunately the domain has already been renewed.

And therefore a refund is no longer possible.

Should you have any further questions, please do not hesitate to contact us.

Best regards,

Pascal E*******

Your Team @ Moniker.com

What the hell?! For some people this could easily have been a $1,000 or $10,000 lesson in turning off auto-renew. I highly advise that anyone with domains there log in and check to ensure that their auto-renew settings are properly set!

 

[golan]

I don't think anyone needs another reason to not use them. Just like 1&1.

 

[Kate]

To be fair I'm not sure you would have had a different experience with other registrars. Maybe you should ask yourself why you still have names there. I suppose it's procrastination.

 

[RU]

moniker ? i have never used moniker

 

[000]

To be fair I'm not sure you would have had a different experience with other registrars.

Wrong! None of these registrars, to name a few, have blanket "No refund" policies:

GoDaddy
Uniregistry
Namecheap
Name.com
Dynadot

To not allow any refunds ever is pretty messed up. Doesn't surprise me, considering we're talking about a dying registrar, but it's something to definitely be aware of for anyone with domains there.

Maybe you should ask yourself why you still have names there. I suppose it's procrastination.

Thank you kindly for your pretentious diagnosis, doc, but it's irrelevant to the topic at hand. I already acknowledged that I must have accidentally left auto-renew on (maybe it defaults to on, I don't know). I made a $9.99 mistake. I've accepted this, so proceeding to make assumptions about why I made said mistake is unnecessary and off topic.

For what it's worth (since you seem so interested), I was not currently planning to keep the few domains I have left at Moniker, so, obviously, I wasn't going to transfer them out like the rest. I was going to let them expire naturally. My mistake was in overlooking that ONE domain had auto-renew turned on. Nothing more, nothing less. I'm sure this is a mistake that the Great and Powerful Kate would never have made, but us peons can't all be as perfect as you, ya know...