Hi
- I got a godaddy domain wanted to transfer to Epik, but forgot to turn off the Godaddy auto-renew; (i never purposely turn on the auto renew, but they set that default without my approval)
- The domain just expired yesterday and Godaddy renewed it at $26 CAD
- I chatted with their online customer requested for a refund, and ask them to leave my domain to be expired in my account and allow it transferable as it is still in grace period
Godaddy staff said NO. Based on their policy, if I request for refund, then they have to permanently cancel my domain and remove it from my account.
What do you suggest?
- I got a godaddy domain wanted to transfer to Epik, but forgot to turn off the Godaddy auto-renew; (i never purposely turn on the auto renew, but they set that default without my approval)
- The domain just expired yesterday and Godaddy renewed it at $26 CAD
- I chatted with their online customer requested for a refund, and ask them to leave my domain to be expired in my account and allow it transferable as it is still in grace period
Godaddy staff said NO. Based on their policy, if I request for refund, then they have to permanently cancel my domain and remove it from my account.
What do you suggest?
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