Alternative Moniker contact address

[Gerrit]

I was speaking with Don from Moniker two weeks ago with a few last questions before registering my first domains with them. He replied with a very clean explanation, leaving me only with 1 question. I replied but two weeks later did not get email. I sent the reply to both [email protected] and Don's own address. I'm sure there must be a simple explanation, maybe the mail didn't arrive or got stuck in a filter or so...

Does anyone know an alternative address for anyone who can answer the question before purchasing the domains? I know they have a tel.nr but I don't really feel like an expensive cross-Atlantic call (if a domain I already own is in danger it'd be no issue to make the call, but for a simple question I rather not make an expensive call to the USA)

moniker.com only mentions [email protected] but as I said, no reply there. Anyone knows how to reach someone with a different address that can answer the query? I've been delaying the purchase now and I would like to finally make the registration...

 

[tricolorro]

I was speaking with Don from Moniker two weeks ago with a few last questions before registering my first domains with them. He replied with a very clean explanation, leaving me only with 1 question. I replied but two weeks later did not get email. I sent the reply to both [email protected] and Don's own address. I'm sure there must be a simple explanation, maybe the mail didn't arrive or got stuck in a filter or so...

Does anyone know an alternative address for anyone who can answer the question before purchasing the domains? I know they have a tel.nr but I don't really feel like an expensive cross-Atlantic call (if a domain I already own is in danger it'd be no issue to make the call, but for a simple question I rather not make an expensive call to the USA)

moniker.com only mentions [email protected] but as I said, no reply there. Anyone knows how to reach someone with a different address that can answer the query? I've been delaying the purchase now and I would like to finally make the registration...

:hi:

Try these:
don @corp.moniker.com
support @corp.moniker.com

But remember they are all at the Traffic West Conference which started today and have their Live Auction on Wednesday.

Patrick
March 07 domain auction.

 

[Gerrit]

don @corp.moniker.com was where I sent my question to, without answer after two weeks. Maybe problem with the mail, or with a mailfilter?

I will try support @corp.moniker.com as well, is this going through the board as well or to the regular helpdesk? (note: as long as they respond I don't mind who replies :tu: )

 

[tricolorro]

don @corp.moniker.com was where I sent my question to, without answer after two weeks. Maybe problem with the mail, or with a mailfilter?

I will try support @corp.moniker.com as well, is this going through the board as well or to the regular helpdesk? (note: as long as they respond I don't mind who replies :tu: )

:hi:

Please read your original post.

You:
support @moniker.com
don @moniker.com

Me:
support @corp.moniker.com
don @corp.moniker.com

NOT the same addresses.

Patrick

 

[htmlindex]

I was speaking with Don from Moniker two weeks ago with a few last questions before registering my first domains with them. He replied with a very clean explanation, leaving me only with 1 question. I replied but two weeks later did not get email. I sent the reply to both [email protected] and Don's own address. I'm sure there must be a simple explanation, maybe the mail didn't arrive or got stuck in a filter or so...

Does anyone know an alternative address for anyone who can answer the question before purchasing the domains? I know they have a tel.nr but I don't really feel like an expensive cross-Atlantic call (if a domain I already own is in danger it'd be no issue to make the call, but for a simple question I rather not make an expensive call to the USA)

moniker.com only mentions [email protected] but as I said, no reply there. Anyone knows how to reach someone with a different address that can answer the query? I've been delaying the purchase now and I would like to finally make the registration...

You aren't alone. About 2 weeks I sent him an email after reading about the discounted pricing that Moniker apparently gives NP members. Still awaiting a reply as well.

 

[cef]

I've only been waiting to hear back from support for 3 days, but still...it would be nice to be able to log in to my new account.

Anyone know who the moniker rep is around here?

 

[htmlindex]

I've only been waiting to hear back from support for 3 days, but still...it would be nice to be able to log in to my new account.

Anyone know who the moniker rep is around here?

You've got a long wait ahead of you. I am still waiting for a reply.

 

[Gerrit]

Also still waiting for a reply. I may call them the coming days anyway, even though I'd prefer to deal with these simple questions per email.

 

[cef]

You've got a long wait ahead of you. I am still waiting for a reply.

Perhaps I got lucky? They responded today, and I can now log in.

Good luck to the rest of you though

 

[htmlindex]

Perhaps I got lucky? They responded today, and I can now log in.

Good luck to the rest of you though

I'll go & check my email shortly & hopefully I've received a reply as well.

 

[RegisterRants]

My account representative, Chris, was contactable at chris @ moniker . com, try the same format with your account rep.

Jason

 

[htmlindex]

I'll go & check my email shortly & hopefully I've received a reply as well.

Just checked my email, still no reply about the discount pricing available to NP members

 

[cef]

My account representative, Chris, was contactable at chris @ moniker . com, try the same format with your account rep.

Jason

It seems that mails to .corp.moniker and .moniker go to the same place anyhow. I sent a mail to each, a day apart, and received an answer a couple of days later to both mails within minutes of each other.

The second response referenced the first, so both were probably read by the same person at the same time.

 

[John Mauriello]

To All -
Please PM me directly. We are all just back from traffic and getting caught up but you will get an immediate response by contacting me directly by PM. Will also check the filters.

Regards,
John Mauriello
[email protected]
954-861-3536
800-688-6311 Ext. 3536
FAX: 954-984-0209
ICQ: 341620056 AIM: monikermaurie
MSN: [email protected]