Afternic - Official Thread

[GoDaddy]

Hello NamePros!
By popular demand, we have launched a dedicated feedback thread for Afternic, the GoDaddy-owned domain name marketplace.

We have created this thread as a way for you to tell us what works, what doesn't work, and what features you'd like to see at Afternic (please be constructive with your feedback). We're looking forward to hearing from the domain investment community to help us shape the future of Afternic.

We will also be sharing Afternic product updates in this thread.

Please note that this thread is not meant for support. Please email our support team at [email protected] for assistance.

 

[mogo]

I just want the choice.

There are some domains where I think I can do a better job, and others where Afternic might do a good job.

If I am honest, I am often super lazy/unmotivated when it comes to responding to offers, especially low ones. There is a chance some of those ones could actually pan out with more effort.

Brad

Yes, having both options is certainty better.

 

[DomainRecap]

Yes, having both options is certainty better.

And that's what we had at Dan.

 

[NicTraders]

No, no. Not at all. We got the best features from Dan remember? Just ask GoDaddy...

 

[Recons.Com]

Show attachment 264585
No, no. Not at all. We got the best features from Dan remember? Just ask GoDaddy...

Imagine getting an alien intergalactic ship with all the blueprints available inside, including some holographic personas ready to help you make sense from all that. You are about to learn the secrets of universe and set to travel FTL.

But all you decide is to copy the vessel shape and the disco lights configuration on exterior and discard the original...

 

[DomainRecap]

Imagine getting an alien intergalactic ship with all the blueprints available inside, including some holographic personas ready to help you make sense from all that. You are about to learn the secrets of universe and set to travel FTL.

But all you decide is to copy the vessel shape and the disco lights configuration on exterior and discard the original...

No need to imagine.

It's like that scene from Peggy Sue Got Married where she gives her boyfriend and his band the lyrics to some Beatles songs, then she comes back and her BF has "improved on them".

 

[love4ever]

I listed a domain in my afternic a/c with fixed price but afternic landing page showing totally different price !!
TXT already added and domain pointed to afternic nameserver, anybody experience like this !??

.

 

[Altetra]

Hello
I would like to ask Afternic and GD staff, what kind of boost is this?
If you don't fix this I m out, plus I will build my own marketplace soon (world wide secret related)!

 

[Maged Khatab]

I listed a domain in my afternic a/c with fixed price but afternic landing page showing totally different price !!
TXT already added and domain pointed to afternic nameserver, anybody experience like this !??

.

I reported the same issue several times over the past +2 months and it's clearly a sync issue between Afternic and GoDaddy.

This issue happened because a previous owner had this domain at a different price. You may check the GoDaddy search and you'll find your domain with your current price. I've been told if this happens the buyer can't complete the purchase with the wrong price which adds more frustration from the buyer's POV especially if the wrong price displayed on the landing page is lower than the real price on checkout.

Unfortunately, you can't guarantee the prices, LTO terms to be displayed correctly, or even the landers to be displayed after pointing your names to Afternic nameservers.

A quick fix in your case would be to delist and relist but this can't be a normal workflow by any means.

@GoDaddy If this sync issue can't be fixed this system should be replaced with an adequate solution that works flawlessly. GoDaddy had this and just k*lled it. It was called Dan!

 

[love4ever]

I reported the same issue several times over the past +2 months and it's clearly a sync issue between Afternic and GoDaddy.

This issue happened because a previous owner had this domain at a different price. You may check the GoDaddy search and you'll find your domain with your current price. I've been told if this happens the buyer can't complete the purchase with the wrong price which adds more frustration from the buyer's POV especially if the wrong price displayed on the landing page is lower than the real price on checkout.

Unfortunately, you can't guarantee the prices, LTO terms to be displayed correctly, or even the landers to be displayed after pointing your names to Afternic nameservers.

A quick fix in your case would be to delist and relist but this can't be a normal workflow by any means.

@GoDaddy If this sync issue can't be fixed this system should be replaced with an adequate solution that works flawlessly. GoDaddy had this and just k*lled it. It was called Dan!

Yes the domain was previously listed at afternic by someone with different price , when i listed this domain i used TXT verification and domain was listed successfully , at afternic and godaddy search it showing my price, BUT on afternic lander showing the old price of previous owner !!!

@GoDaddy

 

[Maged Khatab]

I disabled Afternic Boost & LTO and pointed my entire portfolio elsewhere because of the following issues:

1- Syncing problems causing the following issues:
- Landers not working.
- Wrong prices.
- Wrong LTO terms.

2- Checkout problems causing the following issues:
- Blank screen.
- Long checkout load time.

3- Missing bulk update features for better portfolio management:
- Lack of CamelCasing bulk update using the CSV spreadsheet.
- Lack of LTO bulk update using the CSV spreadsheet.

4- Missing contact info in the "Customer Lander":
- Phone number
- Chatbox

5- Afternic Boost program:
- Not showing the premium domains at the top of the GoDaddy search.
- Lack of Boost opt-in to a chosen selection of domains instead of the entire portfolio.
- Lack of Boost opt-in/opt-out to the Email Campaigns feature for a chosen selection of domains instead of the entire portfolio.

6- Make offer submissions end up in the spam/junk folder.

7- Lack of self-brokerage feature at the moment.

8- Long waiting times to no response from the support and TA team.

The above issues have been discussed and reported here several times and yet we still suffering from the same issues over and over. When @GoDaddy starts listening to us and gets serious about rectifying the above issues then I'd be glad to re-point my names to Afternic nameservers and re-enable Afternic Boost again.

Thank you!

 

[davidc1]

I disabled Afternic Boost & LTO and pointed my entire portfolio elsewhere because of the following issues:

1- Syncing problems causing the following issues:
- Landers not working.
- Wrong prices.
- Wrong LTO terms.

2- Checkout problems causing the following issues:
- Blank screen.
- Long checkout load time.

3- Missing bulk update features for better portfolio management:
- Lack of CamelCasing bulk update using the CSV spreadsheet.
- Lack of LTO bulk update using the CSV spreadsheet.

4- Missing contact info in the "Customer Lander":
- Phone number
- Chatbox

5- Afternic Boost program:
- Not showing the premium domains at the top of the GoDaddy search.
- Lack of Boost opt-in to a chosen selection of domains instead of the entire portfolio.
- Lack of Boost opt-in/opt-out to the Email Campaigns feature for a chosen selection of domains instead of the entire portfolio.

6- Make offer submissions end up in the spam/junk folder.

7- Lack of self-brokerage feature at the moment.

8- Long waiting times to no response from the support and TA team.

The above issues have been discussed and reported here several times and yet we still suffering from the same issues over and over. When @GoDaddy starts listening to us and gets serious about rectifying the above issues then I'd be glad to re-point my names to Afternic nameservers and re-enable Afternic Boost again.

Thank you!

Where do you host your domains now ?
What % of landers sales do you have ?

 

[Maged Khatab]

Where do you host your domains now ?
What % of landers sales do you have ?

Pointed to Atom recently. No sales yet.

 

[davidc1]

Pointed to Atom recently. No sales yet.

you decided not to use LTO on atom ?

 

[MattDomainNames]

When will there be an "import lead" feature like Dan had with a lower commission?

Does anyone know of any other good options for this?

Escrow makes you KYC - so a potential customer might not want to close the deal because of this, and it takes a few days to complete. Are there any other options that were quick & easy like Dan to use for Escrow?

 

[DrJacoby]

When will there be an "import lead" feature like Dan had with a lower commission?

Custom checkout link

 

[Maged Khatab]

you decided not to use LTO on atom ?

I use LTO on Atom. I just disabled LTO on Afternic for 3 reasons:

1- LTO terms aren't always correct. For example, a domain name in your account with 12 months LTO might be displayed with the maximum LTO period on the "Customer Lander" and even GoDaddy search because of the sync issue that has been reported here several times by different sellers including me.

2- Since I'm using Atom Landers now I'd like to give the buyer the advantage of having an LTO option exclusively on Atom to encourage them to complete the purchase with a 7.5% seller commission for standard listings.

3- Bulk LTO update is way easier on Atom using a spreadsheet.

 

[MattDomainNames]

Custom checkout link

Thanks! Do you know what the fee is for that? 5%?

 

[davidc1]

I use LTO on Atom. I just disabled LTO on Afternic for 3 reasons:

1- LTO terms aren't always correct. For example, a domain name in your account with 12 months LTO might be displayed with the maximum LTO period on the "Customer Lander" and even GoDaddy search because of the sync issue that has been reported several times here by different sellers including me.

2- Since I'm using Atom Landers now I'd like to give the buyer the advantage of having an LTO option exclusively on Atom to encourage them to complete the purchase with a 7.5% seller commission for standard listings.

3- Bulk LTO update is way easier on Atom using a spreadsheet.

I understand completly as I have the same problem...
2 reasons I dont do like you :
1) atom dont collect VAT on LTO and i need it due to my location.
2) the godaddy penalty is high and i sell more through afternic than landers.

 

[DrJacoby]

Thanks! Do you know what the fee is for that? 5%?

"For Custom Checkout Link Sales the commission rate will be 5% for any Buy Now transaction through a Custom Checkout Link, with a minimum commission fee of $15.00 and 10% for any Lease to Own transaction through a Custom Checkout Link."

Pricing and fees

 

[Maged Khatab]

I understand completly as I have the same problem...
2 reasons I dont do like you :
1) atom dont collect VAT on LTO and i need it due to my location.
2) the godaddy penalty is high and i sell more through afternic than landers.

For me, I don't think the penalty is that much as I was on Boost and agreed to pay a 20% commission. Now it's a 25% commission using Afternic with no Boost along with a 7.5% commission using Atom standard listing landers, I think this combination would help mitigate the overall commission of my sales.

I'm in the same boat and most of my sales are coming from Afternic even when I don't use their landers. I like the new "Custom Lander" and was excited to use it when it was first introduced. But now after all of these unsolved issues, I just can't keep up. I don't even know what works and what doesn't in my portfolio.

I hope things get better soon so I can use the Afternic "Custom Lander" again but for now, I'm better off without it.