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Afternic - Official Thread

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Hello NamePros!
By popular demand, we have launched a dedicated feedback thread for Afternic, the GoDaddy-owned domain name marketplace.

We have created this thread as a way for you to tell us what works, what doesn't work, and what features you'd like to see at Afternic (please be constructive with your feedback). We're looking forward to hearing from the domain investment community to help us shape the future of Afternic.

We will also be sharing Afternic product updates in this thread.

Please note that this thread is not meant for support. Please email our support team at [email protected] for assistance.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
AfternicAfternic
I concur. You're not making any sales on weekends, so you have only five days to complete everything.

And nights too. I've received (and replied to) many an offer at Dan that popped in between 6PM and 1AM. I also check at 6-7AM before I go to work and have actually closed several deals before most people are up.

Domain sales sleep for no one... except at Afternic.
 
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Bob Parsons, with his characteristic bluntness, would likely have some pointed advice for Afternic. He might say something like, "Look, Afternic, if you can't get the basics right, you're going to lose credibility fast. These bugs aren't just annoyances; they're eroding trust. It's time to roll up your sleeves and fix this mess. Remember, in the world of domain names, reliability is everything. If you can't deliver that, you're just another failed experiment."

https://bobparsons.com/16-rules/
 
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What is the trick of the bulk upload? I set verification nameservers, downloaded the template, upladed the filled one. Tried with 3000 domains first, got a success message but domains are not on account after hours of waiting. Tried with another 500, nothing happening.
 
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Login to the account
Click on Portfolio
Click on All Domains
It's FROZEN and you can't do anything.
Tried both Firefox and Chrome
Works OK from Cell phone
 
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As this is a holiday long-weekend in Canada (for Thanksgiving) it brought to mind another huge issue I have with Afternic.

That virtually nothing happens on the weekend.

Since we're at the mercy of brokers who work a regular business week, the weekends are simply lost days at Afternic, while I have negotiated and closed many deals at Dan on the weekends, including some very lucrative ones. My second-last sale on Dan was finalized on September 28, the Danbot took care of the rest, and I was paid on October 1.

No way you can accomplish that on Afternic.

As you are/were your own broker at Dan, if you wanted to work 7 days a week then you could and sellers could get quick responses on Saturday and Sunday, but at Afternic, you are totally beholden to the brokers, so you're really losing 2 full days (or more on holidays) that to me, can translate into lost sales.

* And I should note that this may not change even with a self=brokerage option, as I keep seeing notes that Afternic brokers will continue to receive and forward leads even under the proposed new system. So that could mean an offer or lead received on a weekend will not be in your Dashboard until the broker assigns it, even if you selected self-brokerage.

This might be something for @GoDaddy to clarify.

Dear @GoDaddy

We need response to this points & issues that can negatively effects our sales and it concern all domain sellers .
Please take this seriously into consideration .


.
 
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What I miss about my Dan's landers. When someone typed in my domain or found their way to my domain...it showed the domain for sale, along with some personal info such as my name.

It also showed a few other of my domains if you scolled down the lander and if the viewer clicked on any of those domains, it showed my entire portfolio. Also had my name and history of some of my sales. It made it more enticing for the potential buyer.

Also if they made an offer, it gave me the option to converse with the potential buyer. With afternic it's all left in the broker's hands, unless the buyer hits buy now. We really don't know what's going on behnd the scene.

With Dan I could check recently viewed domains. I don't see that option on GD/AN. I was having my best year ever until I moved all over to GD. Hoping for improvements after Oct 15, but not counting on it.
 
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I'm having the same issue. Domains get the On Hold status and are not automatically cleared. I've already contacted Support about this. The On Hold status is there for 7-9 days already. Please fix this issue for all.

The information provided by Support is incorrect. I've followed up with them today to insist on clearing the on-hold status. Afternic Support 2 days ago:

Show attachment 264421
Update.

Afternic Support today responded with:

"That being said, checking into the matter further, it appears that at the current time, the domain name has already been returned to an active status in the Afternic Premium Network."

However, in my Afternic Dashboard, the domain still has the On Hold status.

I am really going crazy to have to find and report all these kinds of bugs on a daily basis (just like other members). Why doesn't Afternic just offer an enjoyable and feature rich platform like DAN.COM had? A platform that just works. How long must the ping-pong with Afternic Support continue for the On Hold status to be lifted?
 
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Update.

Afternic Support today responds with:

"That being said, checking into the matter further, it appears that at the current time, the domain name has already been returned to an active status in the Afternic Premium Network."

However, in my Afternic Dashboard, the domain still has the On Hold status.

I am really going crazy to have to find and report all these kinds of bugs on a daily basis (just like other members). Why doesn't Afternic just offer a enjoyable and feature rich platform like DAN.COM had? A platform that just works. How long must the ping-pong with Afternic Support continue for the On Hold status to be lifted?
Normally the on hold status is because of a pending sale , that can go through or not based on the buyer

I mean , it should be a good news
 
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Normally the on hold status is because of a pending sale , that can go through or not based on the buyer

I mean , it should be a good news
Yes, it used to be the case in the past.

I've been reporting earlier in this thread about this issue. Other members, as well.

Afternic assured me that the domain would return to normal status after five business days, requiring no action from me. However, more than nine days later, it remained On Hold. And even today, despite Afternic's claim that the issue is resolved, my dashboard still shows the domain's status as "On Hold".
 
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Yes, it used to be the case in the past.

I've been reporting earlier in this thread about this issue. Other members, as well.

Afternic assured me that the domain would return to normal status after five business days, requiring no action from me. However, more than nine days later, it remained On Hold. And even today, despite Afternic's claim that the issue is resolved, my dashboard still shows the domain's status as "On Hold".
Did you try removing and adding it again ?
 
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At this point I think they're just mocking us those who haven't left.
 
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Did you try removing and adding it again ?
No, and I'm not going to. I actually want to just handle this issue via Support. I don't feel like looking for workarounds anymore. The bug lies with Afternic, they have to resolve this.
 
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Sorry if this has been discussed, but I did a self migration on 1100+++ names. All my names are at GoDaddy and NameBright, and the name server changes weren't difficult. What is puzzling is that I made sure all my names were camel case for better display on Dan, like DineSmart(.)com, but now at Afternic they are all lowercase, and I don't believe dinesmart looks as good as DineSmart. Plus, I had descriptions on 50+++ names...now they are missing.

I also had something happen today that has never happened before. I got a renewal email from GoDaddy for "finebiting .com" and I know that many of us with thousands of names forget sometimes what we own, but I knew for sure this wasn't mine. Thankfully I have an excellent VIP Manager and I forwarded to him and I'm sure I will hear from him tomorrow, Monday. Has this ever happened to anyone else? No offense to the owner, but I have no idea what it even means....not that I don't have names that are meaningless also!!!!! :xf.grin::xf.grin:
 
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Sorry if this has been discussed, but I did a self migration on 1100+++ names. All my names are at GoDaddy and NameBright, and the name server changes weren't difficult. What is puzzling is that I made sure all my names were camel case for better display on Dan, like DineSmart(.)com, but now at Afternic they are all lowercase, and I don't believe dinesmart looks as good as DineSmart. Plus, I had descriptions on 50+++ names...now they are missing.

I also had something happen today that has never happened before. I got a renewal email from GoDaddy for "finebiting .com" and I know that many of us with thousands of names forget sometimes what we own, but I knew for sure this wasn't mine. Thankfully I have an excellent VIP Manager and I forwarded to him and I'm sure I will hear from him tomorrow, Monday. Has this ever happened to anyone else? No offense to the owner, but I have no idea what it even means....not that I don't have names that are meaningless also!!!!! :xf.grin::xf.grin:
I'm having to go thru and update each domain that has lowercase, to make them look better like yours. Pain in the butt, but some I also change the price and sale's page while doing it..
 
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Same problems.
And I deleted the 2 domains, then can not add them again on Afternic.
The e-mail I sent to them for over 10 days, not solved now.
I'm having the same issue. Domains get the On Hold status and are not automatically cleared. I've already contacted Support about this. The On Hold status is there for 7-9 days already. Please fix this issue for all.

The information provided by Support is incorrect. I've followed up with them today to insist on clearing the on-hold status. Afternic Support 2 days ago:

Show attachment 264421
ae
 
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Just a heads up for anyone migrating from Dan, something you might check - I had previously deleted all domains from Afternic as I preferred Dan and no longer trusted Fast Transfer. The domains all self-migrated from Dan promptly.... and some sent emails to enable fast transfer, but not all. ??? Guess what, fast transfer was enabled without my knowing, on XXX domains, probably due to earlier legacy listings in my Afternic account (which I thought were deleted). More interesting, or scary, was they revived listings on Afternic for domains I no longer own, and at least one of those showed fast transfer enabled. I deleted it at once, but who knows how many more there are like this, and what happens when a domain like that is sold and taken suddenly without warning from the new seller.

Afternic won't check or fix this, stuff like this is below the threshold where their cost/benefit analysis shows it is worth working on or fixing. Just not profitable for them and they don't care about reputation.
 
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Just a heads up for anyone migrating from Dan, something you might check - I had previously deleted all domains from Afternic as I preferred Dan and no longer trusted Fast Transfer. The domains all self-migrated from Dan promptly.... and some sent emails to enable fast transfer, but not all. ??? Guess what, fast transfer was enabled without my knowing, on XXX domains, probably due to earlier legacy listings in my Afternic account (which I thought were deleted). More interesting, or scary, was they revived listings on Afternic for domains I no longer own, and at least one of those showed fast transfer enabled. I deleted it at once, but who knows how many more there are like this, and what happens when a domain like that is sold and taken suddenly without warning from the new seller.

Afternic won't check or fix this, stuff like this is below the threshold where their cost/benefit analysis shows it is worth working on or fixing. Just not profitable for them and they don't care about reputation.
Yeah, those legacy listings are so annoying. I don't have any domains listed on Afternic - well not ones that I added. However I still have a number that were added by other people (or are left over from sellers who didn't delist them). It sure does get annoying receiving daily emails about approving domains for Fast Transfer when I didn't even add them in the first place...
 
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Just a heads up for anyone migrating from Dan, something you might check - I had previously deleted all domains from Afternic as I preferred Dan and no longer trusted Fast Transfer.
Did you find a way to disable FT without deleting the domains from AN? Example Dynadot - Set Afternic: It seems that the domain listing will be removed not only its enabled FT.
 
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@Afternic Dan allowed .in & .co.in extension listing. Would appreciate if you too allowed these on your marketplace.
Thanks.
 
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