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Afternic - Official Thread

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Hello NamePros!
By popular demand, we have launched a dedicated feedback thread for Afternic, the GoDaddy-owned domain name marketplace.

We have created this thread as a way for you to tell us what works, what doesn't work, and what features you'd like to see at Afternic (please be constructive with your feedback). We're looking forward to hearing from the domain investment community to help us shape the future of Afternic.

We will also be sharing Afternic product updates in this thread.

Please note that this thread is not meant for support. Please email our support team at [email protected] for assistance.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
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In the meantime, Afternic tells customers on Twitter to individually contact support to resolve the 'Not Eligible' issues.

On NamePros @GoDaddy has yet to respond to concerned members about these same issues.

Isn't this strange, considering this is a widely reported problem happening to everyone right now? People are complaining about it both on this forum and on Twitter.




Not sure how the "reaching out" will help. I have reached out with this problem to my AN rep, GD rep, James and the problem is still there and worse now (before only portion of the names were getting this, now almost all).
 
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Adding to the long list of Afternic glitches; a buyer believes they control the domain after making payment for an LTO initiated at Afternic. The domain is, in fact, sitting at another registrar under lock and key. Apparently, GoDaddy can add ghost domains in one's accounts. A rather entertaining issue, depending on how many domains one has at Afternic (1 in my case.)
 
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@GoDaddy I'm currently testing the new "Custom Lander" and I found that if LTO is disabled while using the "Custom Lander" with Custom Lander Options set to "Buy it Now + Lease To Own", it will display the domain name with BIN and LTO, even though the LTO is set to Off.

One more thing, with the previous example if LTO was set to 12 months or any number and you set it Off while using the "Custom Lander" with Custom Lander Options set to "Buy it Now + Lease To Own", it will always show BIN + LTO with the maximum months possible.

Please find attached the screenshots for more details and fix this issue ASAP.

Thank you!
Hi @Maged Khatab
Please DM us a domain name as an example, and we'll escalate to the Afternic team.

The fast transfer status of all domains in my Afternic portfolio abruptly changed to โ€œNot Eligibleโ€ and has stayed that way for over 24 hours.

@GoDaddy, what's going on? Please fix this.
Hi @Vivere,
We are investigating a UI issue, where active Fast Transfer domain names are being labeled incorrectly.

This hasnโ€™t impacted the distribution of these domain names, and an update will be released to rectify this UI issue as soon as possible.


Loads of problems right now. I also suddenly have names show up in my account even though I deleted them a long time ago and many of them are expired. I tried deleting the listings, but get an error message.

At least they don't appear for sale at Afternic or GoDaddy.
Hi @Embrand
Please could you DM us your Afternic username?
 
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@GoDaddy is this intended behavior with GoDaddy auctions now ? Thanks

For the past week or so I've noticed that AFTERNIC BIN (Fast Transfer) domains are no longer showing in GoDaddy auctions when I do "ADVANCED" FILTERING.

If I search for just the full domain with no filters, the name appears with all the others.

But if I filter for KEYWORD, EXTENSION, TYPE, etc. those names don't appear anymore.

Anyone know if this is intentional or can replicate it ?

(** Also these happen to be Namecheap domains, not sure if that's relevant)
 
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@GoDaddy A new glitch I encountered several times in the past 48 hours when I added domain names with BIN and floor prices in bulk using the spreadsheet, they were added without BIN and floor prices and I had to re-upload the spreadsheet again until they were listed with BIN and floor prices.

Also, the newly added domains are always set to "Request Price" lander even though the Default Sale Lander is set to "Custom Lander" in my account.

Please fix these issues ASAP.

Thank you!
 
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Okay, so I wanted to check out the 'new' lander config.

Where is the 'Make Offer' that I selected in my settings? The BIN is there, the LTO is there but no sight of the MO.

If the 'Make Offer' option is not going to be available on the 'new' lander, it is a no go for me.
 
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If the 'Make Offer' option is not going to be available on the 'new' lander, it is a no go for me.

I think that is the big problem with the new lander, and I believe GD stated that was on the docket to be changed.

It's pretty obvious from the Afternic landers that they want to set BINs. It's pure social engineering.
 
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My issue with old listings suddenly appearing again in my account has been resolved by @GoDaddy . Apparently, it was caused by the new filtering feature.
 
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@Embrand I just wrote support regarding this same issue. I have old listing appearing in my account. So how you you / they resolve it?
 
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@Embrand I just wrote support regarding this same issue. I have old listing appearing in my account. So how you you / they resolve it?
@GoDaddy fixed it somehow and told me this:

"Our team is already aware of this issue and a wider fix is being prepared and deployed as soon as possible."
 
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@Embrand ok thanks. Their fixes scare me. lol. It usually means something else will get broken.
 
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@Embrand ok thanks. Their fixes scare me. lol. It usually means something else will get broken.

Afternic glitches is like dealing with plumbing issues. Unless the entire house is re-piped, you'll be switching out pieces of bad PVC as they break down.
 
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Switched all of my domains back to the old BIN lander. Too many Bugs and no phone number. Plus you can now CamelCase on the old BIN lander. ๐Ÿ‘
 
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@GoDaddy A new glitch I encountered several times in the past 48 hours when I added domain names with BIN and floor prices in bulk using the spreadsheet, they were added without BIN and floor prices and I had to re-upload the spreadsheet again until they were listed with BIN and floor prices.

Also, the newly added domains are always set to "Request Price" lander even though the Default Sale Lander is set to "Custom Lander" in my account.

Please fix these issues ASAP.

Thank you!
Well, it seems the above issues have been resolved now.
 
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Switched all of my domains back to the old BIN lander. Too many Bugs and no phone number. Plus you can now CamelCase on the old BIN lander. ๐Ÿ‘
I agree, adding a phone number and a chat box would be a great addition to convert potential customers with inquiries.

I'm using the new "Custom Lander" now with no issues, so what kind of bugs have you encountered that made you switch to the old "BIN Lander"?
 
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Does anyone have a working bulk upload csv file? I tried with the template file, but the domain names are not being added.
 
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Does anyone have a working bulk upload csv file? I tried with the template file, but the domain names are not being added.
 

Attachments

  • Afternic Upload Sample.csv
    230 bytes · Views: 119
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Thank you @Future Sensors, I also used a similar CSV file, but it no longer works for me. I tried using your file just to be sure, but unfortunately, it didn't work either.
 
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