60-day transfer lock due to RENEWAL

[PowerDN]

Dear All,

Is it a common practice for a registrar to have a 60-day transfer lock due to RENEWAL?
I've just knew it when I want to transfer out one of my domain name from Alpnames.

Thanks & Regards,

 

[NamesAgent]

That's a new one for me. I only use major US registrars, and I have never experienced such a thing. I've never heard of such a thing, unless maybe you changed the registrant info at the same time. In that case they could put a 60 day lock on it.

 

[PowerDN]

I have submitted a ticket to ask them about it, the support replied that the lock due to the renewal of the domain name for one year. Never experienced this before.

That's a new one for me. I only use major US registrars, and I have never experienced such a thing. I've never heard of such a thing, unless maybe you changed the registrant info at the same time. In that case they could put a 60 day lock on it.

 

[NamesAgent]

Wow, that's really bizarre. If that's the case I would transfer all my domains away from them asap. That is completely unacceptable.

 

[SuperDudePro]

This seems unacceptable considering the the overall trend is in the opposite direction. While the initial 60 day still holds, subsequent holds for updating Whois can be opted out of at all registrars that I use, where before it would get locked again.

I agree with @NamesAgent get all of them out of there as soon as you can.

I should also clarify that pushes can be done without the 60 day wait, but not transfers or new reg. The lock bypass is relatively new for me, so I'd love clarifications and corrections.

 

[PowerDN]

The push to other account on that registrar is OK (no lock)

 

[NamesAgent]

Is it a ccTLD? I wonder if it could possibly be a country specific requirement maybe? That's the only thing I could think of to justify such a rule.

 

[NamesCost]

Are you sure no typo correction was made to the whois info? The slightest change can trigger the lock at many places fortunately most have an opt-out option now.

If the registrar says its from the renewal try and confirm with another agent from the company as not every rep is well informed.

If they insist that this is indeed the issue let them know its not acceptable AND that you will move all your domains away accordingly if they do not make an exception for you. Let them know you will be telling others to avoid them if action is not taken. Ask if this is their policy and why they do it. Please let us all know how it turns out.

Good luck.

 

[PowerDN]

No, it's .com

Is it a ccTLD? I wonder if it could possibly be a country specific requirement maybe? That's the only thing I could think of to justify such a rule.

 

[PowerDN]

I have replied their email and ask that, will let you know when i got the answer from them.

If the registrar says its from the renewal try and confirm with another agent from the company as not every rep is well informed.

Good luck.

 

[PowerDN]

Just got a reply:

'The renewal also triggered a move from PDR to AlpNames accreditation which is classed as a transfer hence the 60 days transfer lock.'

I will consider to move out all my domain names from there.

@AlpNames do you have a comment about this? Tbh I did not read if this was included in the TOS when i registered.

 

[AlpNames]

Hey Guys,

Roughly about a year ago AlpNames ran a sub $5 promotion on new .com registrations/transfers and renewals. During this time, we did mention on several occasions, the promotion was only possible on PDR credentials but through the AlpNames reseller chain.

Now since it's that time of year where the domains will be coming up for further renewals, anyone renewing these domains within our reseller platform will be transferred from the old PDR credentials back to AlpNames. Since the promotion has ended.

As you may know, new transfers trigger a 60 day lock, which is clearly the case in this matter.

We hope this clears any doubts.

- AlpNames Team

 

[PowerDN]

Hey Guys,

Roughly about a year ago AlpNames ran a sub $5 promotion on new .com registrations/transfers and renewals. During this time, we did mention on several occasions, the promotion was only possible on PDR credentials but through the AlpNames reseller chain.

Now since it's that time of year where the domains will be coming up for further renewals, anyone renewing these domains within our reseller platform will be transferred from the old PDR credentials back to AlpNames. Since the promotion has ended.

As you may know, new transfers trigger a 60 day lock, which is clearly the case in this matter.

We hope this clears any doubts.

- AlpNames Team

Thanks for the explanation. So, is there any workaround for this? I have some domain names that are sold but can't transfer out and the buyer is not willing to open an alpnames account.

 

[AlpNames]

Thanks for the explanation. So, is there any workaround for this? I have some domain names that are sold but can't transfer out and the buyer is not willing to open an alpnames account.

Hi Rizki,

Contact our support team and they will liaise with you on this.

All the best,

- AlpNames Team

 

[PowerDN]

Thanks, I have contacted the support and I can transfer out the sold domain name now.

Hi Rizki,

Contact our support team and they will liaise with you on this.

All the best,

- AlpNames Team