1plus.net Support

[BeZazz]

(hope this goes here)
i filled out the contact form at 1plus.net around 5 days ago and i havnt heard back so today ( 9 hours ago ) i sent an email to support and had no reply, so i was wondering is it normal for them not to reply to support requests?

 

[pendragon]

I'm a little concerned with 1plus too...

I recently moved a number of domains to them that were getting regular daily click through with Namedrive. Ive selected simple parking with 1plus and the link sites offered are pretty much the same as those through ND. Yet, according to 1plus, I've had no clicks whatsoever, and obviously no impact in my adsense account.

I am bemused and not totally convinced.......

 

[allnicksgone]

If you post your questions in this threadhttp://www.namepros.com/ppc-cpc-cpm-programs/183155-totally-free-unique-way-park-domains.html they will probably be answered.

 

[Broker]

I moved 4 domains to 1plus.net about a week and a half ago. Those four domains useing the news pages with adsense, has made me more money then parking all last year combined on all of domains at sedo. Thats 4 domains out of close to 50.

When I have an issue with 1plus I email them and they usually fix the problems within a day with no email reply.

That said, I have google analytics on all 4 domains tracking the traffic. Still reads zero hits on 1plus.net and have no idea why. But they are getting traffic.

Will be moving more names over to 1plus soon.

HasRob.........

 

[BeZazz]

If you post your questions in this threadhttp://www.namepros.com/ppc-cpc-cpm-programs/183155-totally-free-unique-way-park-domains.html they will probably be answered.

ok thank you i will try posting there later

When I have an issue with 1plus I email them and they usually fix the problems within a day with no email reply.

i have had the no email reply but the problem isnt fixed lol

thanks to everyone that has taken the time to reply

 

[Reinman]

My experience is the same as HasRob. My domains perform better at 1Plus as long as they have a matching category or template. I use Google analytics and it shows traffic even though 1Plus continues to show Zero views.

BTW - I've never received any answers from support requests either.

 

[Badger]

Guys, first up an apology.... When we moved servers, we never configured the support ticket system correctly.. Hence we have received no mails.

FAQ's and support are a major part of the site and we know that - but we have delayed the comprehensive writing of this until we release our new service (coming real soon).

Stats also will be back on line also very very soon.

We just want things to be right, rather than some half cocked attempt.

For now, send support mails to admin@1 plus.net

 

[lazyleo]

hi Ian i also have been sending many support mails ..i have a problem and went to the thread about 1plus but cudnt find the answer...many of my domains eg: http://mobileconcepts.info/ http://c6w.info/ indiapics.info dont come while others are fine? i dunt understand why?

 

[Badger]

Hi Kenny, those links you posted above all work fine for me..??

I moved 4 domains to 1plus.net about a week and a half ago. Those four domains useing the news pages with adsense, has made me more money then parking all last year combined on all of domains at sedo.

Thats really great Rob.. :tu:

 

[TestCase]

Removed. Realized what I wrote might border on thread hijacking...

Regards,
TC

 

[BeZazz]

For now, send support mails to admin@1 plus.net

i did this 11 hours ago maybe i am being inpatient (different time zones etc)

 

[Kenny]

[email protected]

Hey!!! I know that addy and I know whos box gets banged when mail is sent there. Ian, bro ... are you taking over email support as well as Admin duties as well as Marketing, as well as IT Tech, as well as webmastering, wait, is that a feather duster your holding? Talk about do it all. No wonder unemployment is so high in the UK,.... Badger has all the jobs.

Bro, go fishin willya? Cross the straights and have a nice glass of wine, do something to get a break.

Naw, didnt think so. You wont quit till its done right will you?

peace man,
Kenny

 

[lazyleo]

Hey!!! I know that addy and I know whos box gets banged when mail is sent there. Ian, bro ... are you taking over email support as well as Admin duties as well as Marketing, as well as IT Tech, as well as webmastering, wait, is that a feather duster your holding? Talk about do it all. No wonder unemployment is so high in the UK,.... Badger has all the jobs.

Bro, go fishin willya? Cross the straights and have a nice glass of wine, do something to get a break.

Naw, didnt think so. You wont quit till its done right will you?

peace man,
Kenny

lol :d

@ian: ohh well yeah its working now :D..thanks waiting for new features just dont work yourslf out

Regardz
kenny

 

[verbster]

Is there a way to sort the domains in alphabetical order and have them stay that way?

They arrange in order when I click the Domain heading, but as soon as I make a change to any domain and go back to the main screen they are back in a different order.

 

[BeZazz]

i did this 11 hours ago maybe i am being inpatient (different time zones etc)

it has been 26 hours now and the issue is still there and i have had no reply

 

[BeZazz]

still no reply even after sending to the email address Badger said to

 

[Broker]

I wrote them two emails in the last 3 days and no reply here either. I told them about the concern of lack of support in the 2nd email and to please respond. hopefully they will.

 

[Badger]

Well, seems emails we must be having a problem with... Hmmm. will look at that as a matter of priority.

For the time being PM me with any 1plus support mails - apologies again for the lack of response but you can take my word that we are just not getting them

 

[BeZazz]

ok thanks mate, i have sent a PM

EDIT: my issue was fixed ASAP after i sent the PM

 

[ArtfulWebSites]

Hi, Badger:

Badger,

You stated in another thread on this forum:

...We at 1plus are about to launch a similar service and as such have stolen a march on our rivals by writing into our stats open and transparent reporting...

I believe you were referring to the traditional PPC parking service. What does that bode for the current, customizable 1Plus service?

I have recently been moving more of my Domains to 1Plus because I am seeing better performance (traffic and clicks) than other traditional parking services, especially for newly regged domains with no prior traffic or type-ins. Will we be forced to convert our accounts at 1Plus, or will we have a choice? Also, if you are continuing the current service, are you planning any improvements (real stats, more customizations for non-news, more templates, etc.)?