Hi guys,
Had a very bad experience with AfterNic. And I think this is not the last time it will happen.
I have previously sold domains through AfterNic but I always received payments through PayPal, but after the recent AfterNic "Update", they can only send money to me by international wire because PayPal doesn't provide services in my country but I can receive payments on my friend's PayPal who lives abroad.
@Joe Styler isn't sure how I was able to receive funds on PayPal before. Anyways, I don't mind receiving payments by wire
if I get the total funds and at the bank I want.
So, I sold a domain for $2000 during the first 10 days of June, that email is gone so I can't say for sure. On
15 June the funds were approved and I was told to transfer the domain name. I provided the auth. code immediately and kept waiting for them to initiate transfer. After almost a week, and many requests to TA@afternic and service@afternic to initiate transfer, they finally initiated transfer on
21 June. The buyer must also be wondering that it has been more than 10 days (no doubt) and he hasn't received the domain. He might've told them to cancel the transaction or he could've done a chargeback! Why should they take so much time to initiate transfer?!
On
24 June, transfer was complete and AfterNic told me:
Yeah, right. On
28 June, AfterNic told me that they've released the $1,599.20 payment. So they released the payment about 20 days after the sale, no big deal.
It takes 3-5 Business days for payment to arrive but a week passed and I hadn't received the funds. I asked for the "SWIFT Copy" and the name of the bank through which they've sent the payment so that my bank could track the transaction. The date was
5th of July.
6th July, Nick S. (AfterNic TA) told me he has reached out to their accounting department and have requested the tracking information. (
Spoiler alert: 8 days have passed this guy still hasn't given me anything! I emailed him several times during these 8 days and He keeps talking to the accounting department and tells me soon soon but he still hasn't given me the SWIFT Copy that was very necessary!)
I told Joe about it 3 days ago and this was his reply:
So according to Joe, on
12 July, they had the very necessary info but for some reason they never gave it to me. I was wondering whether I will ever receive the payment.
If I would've received the SWIFT Copy it would've been better as I would've known at least the status of the transaction.
24 hours ago my bank told me that
AfterNic sent money to another local bank to probably save a few bucks!!!!!! They also gave me the proof in case anyone is wondering.. That bank sent money to my bank and also took money for themselves. I received $1500 in local currency instead of $1600, I am aware a little amount gets deducted but not $100!!!
I don't care if you use a third party payment processing company, you're paid 20% per sale and we should receive the 80% ! Tell your payment processing company to send money to the bank where they are told to send. If they want to send it to another bank, then add $100 to the payment. Send me $1700 instead of $1600 so I get the funds I should.
I already gave you $400 from the $2000 sale. If it costs you a little bit to send the money to the bank I ask you to send money to, then deal with it! I want my money back.
AfterNic owes me USD 100 @Joe Styler . If you think $100 is nothing and I shouldn't be mad about it. Then just send them to my PayPal. No big deal right?
It has been over a month, and the funds are still not credited in my bank, my bank says it will still take a few more hours.
Finally, I had sold a domain through NameSilo marketplace just a few days ago, they always release payment 7 days after the sale and the payment arrives in 3 days at most! And they send full payment to the same bank that I asked you to send payment to. Why can't AfterNic do the same?