Problems, Bugs and Fixes at Afternic - Report Problems Here

[carob]

I suggest a new thread titled Problems, Bugs and Fixes at Afternic - Report Problems Here. Then we can all list our issues so Afternic have to fix them. These Afternic probs have been repeatedly flagged up across numerous threads on here over a period of time, including the need for 2FA. Godaddy own Afternic and have the resources and motivation to fix it - this risky mess is unacceptable and reflects badly on their brand.

For info, Afternic keep reverting some of my domains to "In Review" status for no reason, and I only know that if I log in there to check on them. Until I then ask support to take them out of Review they are not listed for sale and will not sell at Afternic.

@Joe Styler When can we expect Godaddy to take action on Afternic, including implementing 2FA?

 

[Haris]

Has anyone sold a domain at Domain.com/MyDomain.com etc at AfterNic? I am being asked to manually transfer the domain to AfterNic but in the registrar list they provide, MyDomain is not included.

 

[Arca]

Has anyone sold a domain at Domain.com/MyDomain.com etc at AfterNic? I am being asked to manually transfer the domain to AfterNic but in the registrar list they provide, MyDomain is not included.

There is an "other" option in the list of registrars, that you should use if a registrar is not in the list. Just select "other" and type in the missing registrar in the box that shows up after you select it. Their TA staff will manually review the registrars transfer situation, in my experience it takes around 3-6 days, and then you will most likely be asked to provide them with an authorization code. So in short, just select other and type in the registrar if it is not in the list, and then wait for their staff to update the system, which will then tell you how to proceed with the transfer. The status of the transaction will change after they have updated it to reflect how they want to get the domain from you, so you just have to pay attention to that on the afternic.com transaction dashboard.

 

[Haris]

There is an "other" option in the list of registrars, that you should use if a registrar is not in the list. Just select "other" and type in the missing registrar in the box that shows up after you select it. Their TA staff will manually review the registrars transfer situation, in my experience it takes around 3-6 days, and then you will most likely be asked to provide them with an authorization code. So in short, just select other and type in the registrar if it is not in the list, and then wait for their staff to update the system, which will then tell you how to proceed with the transfer. The status of the transaction will change after they have updated it to reflect how they want to get the domain from you, so you just have to pay attention to that on the afternic.com transaction dashboard.

Thanks! I did that but I got this notice and I got confused that I haven't started a transfer and haven't given them the auth. code.

"The domain transfer has been initiated and may take up to 4-5 days to be completed. If you have not transferred the domain or an error occurred, go back to previous step."

@Joe Styler AfterNic needs to hire Arca

 

[Arca]

Thanks! I did that but I got this notice and I got confused that I haven't started a transfer and haven't given them the auth. code.

"The domain transfer has been initiated and may take up to 4-5 days to be completed. If you have not transferred the domain or an error occurred, go back to previous step."

@Joe Styler AfterNic needs to hire Arca

Their system doesn't make it very clear how the transfer is supposed to proceed, so it can be quite confusing. Someone from their TA team will look into the registrar and update the transaction to reflect how they want to take control of the name.

Now you just have to wait for the transaction to update, and if they want to get the authorization code, a text box will appear on the transaction page where you can paste the code and send it to them.

Do let them know if there are any transfer locks affecting the domain, since they often don't check that themselves, and you end up with a stalled transfer in those situations (they just initiate the transfer and it will be stuck until the lock period ends). If you let them know, they can get the registrar to remove the lock (only for those that do that) or suggest the buyer to get the name via an account push, which can help the transaction to complete more quickly.

 

[Arca]

Has anyone gotten a reply after emailing [email protected] in the past 10 days?

 

[Haris]

Has anyone gotten a reply after emailing [email protected] in the past 10 days?

Yes I got a reply yesterday.. my email was sent a week ago

 

[campout]

Has anyone gotten a reply after emailing [email protected] in the past 10 days?

Yes. I emailed them on June 18 about 3 already listed names, and they got back to me on June 20.

 

[canswift]

@Arca - I emailed service@afternic on June 18th and had a reply on June 21st. A very basic issue (previous domain owner's expired name still in their account), but at least it was fixed and I did hear back.

 

[DNWon]

Has anyone gotten a reply after emailing [email protected] in the past 10 days?

Yes, they fixed a few problem domains and replied within a day or two!

 

[creataweb]

Yes, they fixed a few problem domains and replied within a day or two!

Safe to sell there again? Don't want to wait 2 months for my money again.

 

[DNWon]

Safe to sell there again? Don't want to wait 2 months for my money again.

I would like to think, that they finally have all the bugs worked out, after the change over to the new payment processor that created all the payout issues! It's not great that you had to wait 2 months for a payment, and hopefully that won't happen again, but from what I hear, payments are back to a reasonable wait time!

 

[creataweb]

I would like to think, that they finally have all the bugs worked out, after the change over to the new payment processor that created all the payout issues! It's not great that you had to wait 2 months for a payment, and hopefully that won't happen again, but from what I hear, payments are back to a reasonable wait time!

Sounds promising... thanks

 

[Joe Styler]

Has anyone gotten a reply after emailing [email protected] in the past 10 days?

Everyone should have they have no emails in their queue today and had been running at over 90% being answered within the first 24 hours so I don't know what happened with your email but that is very unusual and I apologize.

 

[xynames]

https://www.namepros.com/threads/af...ly-blocked-to-me-403-forbidden-error.1026914/

 

[xynames]

Someone I know claims that he discovered that a number of his domains at AN were in someone else's AN account! I have not even been able to access AN for past two days, and will look into this by checking my domain names myself after I am able to login.

 

[Arca]

@Joe Styler - It's possible to search the marketplace inventory of dynadot, godaddy, snapnames, sedo, namejet, flippa, name, namesilo, namepal, park.io, bido and more at expireddomains.net, basically every domain marketplace and platform out there, except afternic.

Can you please provide them with an api to let them import afternic names, or at least a list of newly listed afternic names?

 

[Joe Styler]

Domains on Afternic are not expired domains they are owned by people who are listing them for sale.

 

[Arca]

Domains on Afternic are not expired domains they are owned by people who are listing them for sale.

Sorry @Joe Styler, I should have clarified more about what expireddomain.net is. Although their name is "expired domains" it's actually quite misleading, as they have grown into far more than that over the years. They not only show expired domains, but offer great filters for searching non-expiring domains listed by sellers at all major domain sales marketplaces, as it brings them a lot more sales. The current seller listed inventory (non-expired) of these marketplaces is listed with ExpiredDomains.net:

Sedo's inventory (the most comparable marketplace to Afternic)
Flippa Marketplace
DynaDot Marketplace
GoDaddy Buy Now and Make Offer listings
SnapNames Auctions (separate from SnapNames pre-release/expiring auctions).
NameSilo Marketplace
DomainMarket
Bido Marketplace

As you can see, these are not marketplaces for expired domains, they are owned by people who are listing them for sale, just like Afternic's inventory is. Furthermore, Afternic's inventory used to be searchable on expireddomains.net before, but for some reason this is no longer the case.

When Afternic names were shown on expireddomains.net, I used to buy 5-10 names at Afternic per month, and I know other domainers with deeper pockets than me that bought a lot more than that. Since Afternic's names were pulled from ExpiredDomains.net, I have bought 0 names from Afternic, and I've heard the same from others. I don't know any domainers who frequently buy from Afternic anymore.

Afternic currently has 12,330,386 domains listed for sale. However, there is almost no search functionality on afternic.com, so it's unfortunately not possible to find good domains listed for sale among those 12,330,386 listings. When domains are shown on expireddomains.net, it's possible to search by age/price/search volume/length/registration data for other extensions/vowels and consonants/search competition/languages, and dozens of other metrics. It makes it possible to effectively find value in a vast inventory, and gives people a way to find valuable domains in your inventory.

If Afternic started working with expireddomains.net again, you would unlock a massive non-targeted potential in your inventory of domains. Right now, Afternic sales mainly come from people who specifically search for (or type-in) a specific afternic listed domain. Because the Afternic website search is very limited, it's difficult to "discover" a good domain for sale there by using the filters. Right now there are a lot of domains listed with Afternic at what domainers would consider reasonable prices. But there is no way to find them. If you gave domain buyers a way to find them, a lot more domains would be "discovered" via filtered searches, and most reseller priced domains on Afternic.com would move right after being listed.

As I highlighted in another thread today, a lot of names expire and sell for MORE than their BIN price on Afternic prior to expiring. Other domain investors would definitively have picked those names up at Afternic prior to them expiring, if only they knew about them. But right now there is no way to search Afternic's inventory for such value, so the value of these names are not unlocked for their sellers. Showing Afternic's inventory on expireddomains.net would be a huge win-win for everyone, as sellers would sell more names, and buyers would have a way of searching Afternic's vast inventory. Please take this into consideration, as it would benefit both domain sellers and buyers and lead to more sales for Afternic.

 

[Joe Styler]

Afternic listings which can be listed on GoDaddy auctions (almost all of them) are automatically listed on the GoDaddy auctions platform so searching the GoDaddy inventory will result in the same domain listings you can search on Afternic.

 

[JB Lions]

@Joe Styler
I have this ongoing problem. Most of my domains are set to Minimum Offer. With some domains I set a Buy Now Price to activate the Fast Transfer and it hardly works for me. I usually have to call for them to send the opt in email. So with domains set to Min. Offer is there something else I need to do besides set a Buy Now Price so I don't have to call?

 

[Arca]

@Joe Styler - Thanks for the suggestion, but GoDaddy Auction filters are extremely limited compared with expireddomains, so it's not use them to discover domains to buy in the way that expireddomains facilitates.
GD filters are limited to these:

expireddomains filters offers a vast range of available filters:

 

[Joe Styler]

Im not suggesting you use the auctions search tool on GoDaddy. You said you can use expireddomains.net to search Godaddy make offer and Buy Now listings. I am saying almost all names listed at Afternic will automatically list on GoDaddy auctions as make offer or BIN and as such you can see the Afternic inventory already included in the search on expireddomains.net as they are already coming through as GoDaddy listings.

 

[Arca]

Im not suggesting you use the auctions search tool on GoDaddy. You said you can use expireddomains.net to search Godaddy make offer and Buy Now listings. I am saying almost all names listed at Afternic will automatically list on GoDaddy auctions as make offer or BIN and as such you can see the Afternic inventory already included in the search on expireddomains.net as they are already coming through as GoDaddy listings.

It's not possible to search any of the Afternic inventory at expireddomains.net by selecting any of the GoDaddy feeds.

The GoDaddy feeds exclusively show godaddy listings (listings created at GoDaddy.com), and none of the listings that show up at godaddy as a result of afternic listings. The api provided by GoDaddy probably does not send any info to expireddomains about Afternic listings, only about the GoDaddy listings. Maybe that could be changed?

No Afternic inventory is currently indexed at expireddomains.net. There used to be a dedicated Afternic feed back when Afternic provided this. Since Afternic's inventory is syndicated to 100+ registrars, wouldn't it be fairly easy to provide expireddomains.net with these domains too? Letting expireddomains.net search this massive inventory would provide additional eyeballs on Afternic listed names (I don't know a single domainer who doesn't use expireddomains), and most likely generate a significant amount of additional sales leads for Afternic sellers, which would further strengthen your sales reach.

 

[Joe Styler]

Do you have an example of a domain listed at Afternic that is not showing up on GoDaddy auctions?

 

[Arca]

Do you have an example of a domain listed at Afternic that is not showing up on GoDaddy auctions?

Just to make sure there is no misunderstanding:
1. Afternic listed names do show up at GoDaddy Auctions (godaddy.com), I'm not saying they don't.

2. Afternic listed names do show up on the expireddomains website (expireddomains.net) via being distributed to GD Auctions (this inventory is not searchable at expireddomains.net, only on auctions.godaddy.com). Even though Afternic names are shown as for sale on GoDaddy, the GoDaddy auctions api does not "send" them to expireddomains.net.

I am not saying that Afternic listed names do not show up for sale at GoDaddy Auctions on godaddy.com, they do. I'm saying they do not show up at expireddomains.net. Here are some examples:

chineseassets.com

- afternic.com listing:

- shows up at GD auctions:

- not indexed at expireddomains.net:

noexperiencerequired.com
- afternic.com listing
- shows up at GD auctions
- not indexed at expireddomains.net

cloudintelligence.com
- afternic.com listing
- shows up at GD auctions
- not indexed at expireddomains.net

These domains cannot be found in any of the GoDaddy feeds on expireddomains.net. They are not searchable or part of the expireddomains.net database of domains for sale. Afternic's 12 million listings are not indexed at expireddomains.net, so it's not possible for buyers to use the tools offered by expireddomains to search Afternic's inventory.