I think Swiss Bank thing is related to domain loans (not sure about it).
Epik has the best customer service via chat among all companies I know.
Clearly Epik has enemies and was attacked, and any site can be hacked, and ones
with enemies would be more likely to be attacked.
But I can't say anything about whether Epik did enough to protect customer data.
But whatever you do you can't control everything. For example: keystrokes
may be recorded, employees may login via their smartphones with closed-source
OS which are of course not secure, and even if login system is secure , keystroke
loggers can't be avoided.
A smart phone may receive a message,.. and it can install a spy even if the message is not opened.
When passwords are typed, cameras neaby, such as device's own camera can watch it,..
and the screen can have its own secret camera.
...
Saying we are very secure is like, saying , noone can kill me. It is like an invitation.
..........
I'm not a loyal Epik customer, but I can move domains to Epik, and at least for 60 days noone can steal them. I'm not loyal to any business. Also how can you possibly be sure others were not hacked... if the hacker doesn't announce it.