Dynadot Official Thread

[Dynadot]

Hi all!

We’ve created this thread to make it easier to communicate with us here on Namepros, and we’ll also be posting regular updates on our offers and products. Please feel free to share any feedback and suggestions with us, or to let us know if there’s anything we can assist with.

We’d like to kick things off with an extension of our $7.99 .COM transfer sale, the code “COMTRANS4” has been extended until 23:59 PST on May 31, and there’s no limit on how many domains you can transfer using the code. Every month we have great prices on a wide selection of domains, and you can find a full list of our sales here:

https://www.dynadot.com/sales.html

We’re also excited to share that our CEO, Todd Han, will be hosting an AMA (Ask Me Anything) right here on Namepros in the near future, with more information on a date and time coming soon.

Dynadot is an ICANN accredited domain name registrar and web host headquartered in San Mateo, California. Founded in 2002 by a software engineer, our primary focus is engineering and design excellence. Our custom written, state-of-the-art domain and hosting software is stable, fast, and easy to use. From humble beginnings, we have grown steadily and now are home to over 2.6 million domains.

Our goal is to provide our customers with world class registration and hosting services for a reasonable price. Most of our site is fully automated, allowing us to offer some of the lowest prices in the industry. At the same time we strive to provide excellent customer service, and helpful responses to all questions. If anything is not to your satisfaction, feel free to contact us, and we will do our best to resolve the situation.

We individually respond to every email we receive - no cut and paste responses. Customer service is handled by highly trained customer service representatives that work closely with our software engineers, so you are likely to get an intelligent response to your question.

Contact information:
Live chat support: https://www.dynadot.com/chat/login_resp.html
Email support: [email protected]
North American phone support: +1.866-262-3399 (toll free) and +1.650-262-0100
Chinese phone support: 400 803 5591

This was a promoted post.​

 

[4L.com]

Okay we did find the issue, there were actually a couple partners that didn't have the "E" moniker ( I guess it depended how they integrated into our network), but the team is fixing it so all external bidders will show that going forward!

Hello, thank you!

I've sent you a detailed log and explanation by email showing the problems with @Dynadot get_listings API function.

The issue I first reported on October 13 still hasn't been fixed. Now, there are additional problems, and almost one-fourth of the domains listed for sale are unavailable through your API.

Please ask your developers to investigate and fix these issues as soon as possible. The API is simply not working properly because of problems on your side. Thank you in advance!

 

[Bearded Goat]

When I transfer out of dynadot, it takes 30 minutes to an hour for the transfer to complete. Is anyone else able to get a transfer out at dynadot done faster? I can get all other registrar transfers done within 10 minutes.

 

[Caleb Tweed]

Hello, thank you!

I've sent you a detailed log and explanation by email showing the problems with @Dynadot get_listings API function.

The issue I first reported on October 13 still hasn't been fixed. Now, there are additional problems, and almost one-fourth of the domains listed for sale are unavailable through your API.

Please ask your developers to investigate and fix these issues as soon as possible. The API is simply not working properly because of problems on your side. Thank you in advance!

We're actually currently working on optimizing this, I think they just haven't been able to send the update through yet. I'll check again if they can speed it up.