DAN.COM Domain Marketplace (Official Thread)

DAN.COM · Aug 7, 2019

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

UmerK · Dec 6, 2019

DAN.COM said:
Hi Umer,

We used to offer this and it's not doable because sellers will use the system wrong and negotiate in text without using the system buttons. When the system does not officially know at what point in negotiation you and the buyer are, transactions are initiated at wrong prices and need to be canceled, re-initiated, etc.

That's why we ask you to always first use the system buttons, then send your message and after sending your message either send them a counter or submit their offer price for them to accept after seeing your message.

Maybe have a third system button with something like "send a message" ? Like Decline, Counter and Send a message. This way you get to see what is going on and we have option to communicate.

If we start accepting AMEX again, we'd have to increase our commission due to AMEX fraud and have to start charging the seller for chargebacks. The seller protection program we offer is something that has cost our sellers a lot of money since we take all chargeback hits at the moment and do not foot the bill to you.

Trust us, a buyer that's interested to buy, can always find a way to pay. Buyers can use an AMEX card via Paypal for example.

[/QUOTE]

Please mention this somewhere when the buyer checks out, also have the option mention specifically for buyers.

DAN.COM · Dec 6, 2019

uzver said:
You’re pushing??

Have you considered that some investors (myself included) MAY NOT prefer PayPal? I want to be able to withdraw multiple payouts at once via single Wire.

Currently, if I have 10 x $100 recurring payments per month, I will pay around $200 for 10 separate Wire transfers. Does it make any sense to make installments a big priority in this scenario?

The problem you raise is one we're working on. As a seller, we give you plenty of other options for payouts so it's up to you to decide which option you go for.

In the new lease to own model, you get a 5%-10% markup for long term sales to cover for example this type of payment processing fees.

Also, the option to manage funds at DAN will be introduced at some point and lastly once we've integrated our new payout partner, we can process payouts locally in almost all countries and this will lower the fee per transaction that your bank is taking for accepting a wire.

Rome wasn't built in a day and neither was DAN

. As we make progress, we're solving all problems of importance like the one you mentioned but some things take time.

DAN.COM · Dec 6, 2019

UmerK said:
Please mention this somewhere when the buyer checks out, also have the option mention specifically for buyers.

We already mention on the checkout for credit cards clearly that AMEX is not accepted and that the buyer should contact our team for personal assistance.

UmerK · Dec 6, 2019

DAN.COM said:
Please mention this somewhere when the buyer checks out, also have the option mention specifically for buyers.

We already mention on the checkout for credit cards clearly that AMEX is not accepted and that the buyer should contact our team for personal assistance.[/QUOTE]

Who in team specifically handles that? Are we allowed to put them in CC with outbound buyers who agree to purchase but are not too sure about the process?

frank-germany · Dec 6, 2019

DAN.COM said:
When you have set a BIN price of $2000 for example and offer a payment plan of just $20 a month - almost any potential end-user can all of sudden afford the price that you have set.

have you tested that?

my leads always want to own the domain for like $100 usd but want no rent all

Jurgen Wolf · Dec 6, 2019

DNGear said:
No sales since 3 weeks.

You are very lucky if just 3 weeks...

For me - whole this 2nd half of 2019 is awful...

uzver · Dec 6, 2019

DAN.COM said:
As a seller, we give you plenty of other options for payouts so it's up to you to decide which option you go for.

PayPal, Crypto and Wire. This is what I see in my dashboard. So besides Wire Transfer and PayPal there is only crypto. I’m confused as to what you call “plenty of other options”.

DAN.COM said:
Also, the option to manage funds at DAN will be introduced at some point

At some point can also mean in ten years. Can you be more specific about your plans? I like DAN, but at this point I find Epik’s Masterbucks to be more competitive (considering the fees are the same)

Jurgen Wolf · Dec 6, 2019

I fully support the idea of internal balance and withdrawal when it is needed...

Embrand · Dec 6, 2019

DAN.COM said:
Indeed, new installment transactions are handled by our DAN Bot.

We're pushing sellers for a reason to accept long term installments. When you do accept installments (we'll offer installments up to 5 years soon), you create a recurring income which helps you also with additional revenue in slower months. December for example always is a slow month. Creating recurring income from your portfolio should be a big priority for all domain investors.

The new lander upgrade is almost done. We do not launch anything that isn't extremely extensively tested on all fronts.

We need to iron out some last details before we can offer these landers to our sellers.

Here's the latest sneak preview:

Show attachment 138174

*Note that when you as a seller are logged in your sellers account that the for sale page will indicate that you're online to improve sale conversions. We're implementing real-time elements on our for sale pages and in the seller back office in the coming time to reach new highs in terms of improving the conversion rate of our landing pages.

Kind regards,

Dan

One thing regarding the new lander: Are you sure the word "Broker" is the best to use for DAN's employees? Maybe "Transfer Agent" or something similar would be better? Or maybe this is in cases where there is indeed a broker involved?

Haykay2005 · Dec 6, 2019

DAN.COM said:
Has anyone here had an installment transaction at DAN recently? Since last week, installment transactions are fully automated and guided by the DAN Bot.

If you use a registrar that allows releasing the domain instantly, most transfers will complete within just 5 minutes!

That's a good one.

NYJimbo · Dec 6, 2019

DAN.COM said:
Show attachment 138174

*Note that when you as a seller are logged in your sellers account that the for sale page will indicate that you're online to improve sale conversions. We're implementing real-time elements on our for sale pages and in the seller back office in the coming time to reach new highs in terms of improving the conversion rate of our landing pages.

Kind regards,

Dan

Really like the new lander

NYJimbo · Dec 6, 2019

DAN.COM said:
When you have set a BIN price of $2000 for example and offer a payment plan of just $20 a month - almost any potential end-user can all of sudden afford the price that you have set.

Yeah, but who wants $20 a month ? I would rather lose the $20 guy and wait for a $100+ guy.

frank-germany · Dec 6, 2019

Embrand said:
One thing regarding the new lander: Are you sure the word "Broker" is the best to use for DAN's employees? Maybe "Transfer Agent" or something similar would be better? Or maybe this is in cases where there is indeed a broker involved?

I support that

Windoms · Dec 7, 2019

DAN.COM said:
Here's the latest sneak preview:

Show attachment 138174

''Yours after the final installment''.
I believe that creates confusion.
''Start using after the first installment'', sounds better.
Or ''Yours* after the first installment''.

Windoms · Dec 7, 2019

NYJimbo said:
Yeah, but who wants $20 a month ? I would rather lose the $20 guy and wait for a $100+ guy.

Yes but since it might be easy to get $20, multiply by 250 and suddenly you got skis.
I wonder what the ''lease-through rate'' would be on 20$/month curated $2,000 domains.

Wali Dahot · Dec 7, 2019

uzver said:
PayPal, Crypto and Wire. This is what I see in my dashboard. So besides Wire Transfer and PayPal there is only crypto. I’m confused as to what you call “plenty of other options”.

At some point can also mean in ten years. Can you be more specific about your plans? I like DAN, but at this point I find Epik’s Masterbucks to be more competitive (considering the fees are the same)

DAN can have Payoneer as a payout option, where user can recieve multiple payouts from DAN and then do a one time wire transfer from payoneer once desired threshold is met and DAN already have an agreement done with Payoneer.

NYJimbo · Dec 7, 2019

Windoms said:
Yes but since it might be easy to get $20, multiply by 250 and suddenly you got skis.

Yeah, I dont see that happening.

Jurgen Wolf · Dec 7, 2019

How about Bulk sales (at least few domains to the same buyer)?
When this mode will be supported in your UI for the imported transactions?

uzver · Dec 7, 2019

Wali Dahot said:
DAN too can have Payoneer as a payout option, where user can do one time wire transfer once desired threshold is met

This sentence makes no sense to me. I doubt you understand the difference between a Wire Transfer and Payoneer.

You don’t wire funds to payoneer, but you can withdraw from payoneer via wire transfer (to supported countries).

Wali Dahot · Dec 8, 2019

uzver said:
This sentence makes no sense to me. I doubt you understand the difference between a Wire Transfer and Payoneer.

You don’t wire funds to payoneer, but you can withdraw from payoneer via wire transfer (to supported countries).

I agree I was a bit confusing with my reply and I had edited it to reflect what I meant. As DAN doesnt support fund management inside it and as someone else mentioned He got three separate wire transfers sent simultaneously from DAN, payoneer can be an alternate where one can get multiple payouts from DAN to payoneer, then a single wire transfer from payoneer to Bank.

Jurgen Wolf · Dec 8, 2019

The better idea - just internal DAN balance...
And then withdrawal of necessary amount via preferred method.

p.s. Payoneer is like PayPal - your account and money can be blocked at any time.

uzver · Dec 8, 2019

Wali Dahot said:
I agree I was a bit confusing with my reply and I had edited it to reflect what I meant. As DAN doesnt support fund management inside it and as someone else mentioned He got three separate wire transfers sent simultaneously from DAN, payoneer can be an alternate where one can get multiple payouts from DAN to payoneer, then a single wire transfer from payoneer to Bank.

It was me who mentioned those three wire transfers.

OK, your suggestion is basically a workaround. I personally not a big fan of Payoneer due to their greedy commissions (when you use Payoneer card).

Either way, internal balance is what we need. You can then use whatever payout method suits you best. IMO

Wali Dahot · Dec 8, 2019

Jurgen Wolf said:
The better idea - just internal DAN balance...
And then withdrawal of necessary amount via preferred method.

uzver said:
Either way, internal balance is what we need. You can then use whatever payout method suits you best. IMO

I wholeheartedly agree with you both. If DAN can implement Internal balance than its gold for both us and DAN too. It might turn some sellers as buyers as some of us might invest some portion of our funds in expanding our portfolios, which infact will double the commisions for DAN.

golan · Dec 8, 2019

wizard said:
I’m still finding domains i emailed to be added not added up to a week lasted this needs to be corrected

They stopped getting my emails for a couple of months already. Now with every not added bunch of domains i need to go to the chat. My guess it's some oversmart spam filter at their side or whatever. And they are not going to do anything with that. The only thing that really pisses me off in DAN.

uzver · Dec 9, 2019

golan said:
They stopped getting my emails for a couple of months already. Now with every not added bunch of domains i need to go to the chat. My guess it's some oversmart spam filter at their side or whatever. And they are not going to do anything with that. The only thing that really pisses me off in DAN.

When you send them a bunch of domains to add, do you submit any proof of ownership?

I only use their “live” chat for this purpose and it always takes maximum 24 hours (also on weekends). I do send screenshots to prove I’m the new owner.

I hope @DAN.COM will implement something similar to Sedo’s TXT verification.

DAN.COM Domain Marketplace (Official Thread)

Domain MarketplaceTop Member

Established Member

Domain MarketplaceTop Member

Domain MarketplaceTop Member

Established Member

domainer since 2001 / musicianTop Member

standforUkraine.comTop Member

Established Member

Attachments

standforUkraine.comTop Member

Top Member

Top Member

Domain Re-AnimatorTop Member

Domain Re-AnimatorTop Member

domainer since 2001 / musicianTop Member

Top Member

Top Member

Top Member

Domain Re-AnimatorTop Member

standforUkraine.comTop Member

Established Member

Top Member

standforUkraine.comTop Member

Established Member

Top Member

GolanMedia.comTop Member

Established Member

Similar threads

We're social

Pinned

Appreciation

Agreement