Dan.com stole my $

[ksusha64]

Dan.com accepted the $ for the domain they knew they did not have. I have proof they didn't have that domain and accepted money anyway. They refunded $4,000 short for the name. They are breaking the law by not keeping your $ in secure escrow account. Instead they returned $4,000 less from different BANK, different COUNTRY, and shorted me $4,000.
I demand they return the $ I paid for the name. They held the $ for 1 week!!! and returned $4,000 short.
Dan.com is complete scam. They refusing to deal with details. I will post screen shots and proof.

 

[draco]

Can we just stick to facts and cut out the insults and name calling? It serves no purpose.

Dan should do something about their verification process. A couple months ago I contacted their support about a seller offering domains by multiple owners, some of which were active websites that weren't for sale. I just looked, and there appears to be another seller doing the same thing.

Let's hope someone from Dan comments on ksusha64's situation soon.

 

[MSN-Domains]

Mods have to delete this post too. But when we start calling people fucking dummies on here, thats little much.

He's lucky I didn't call him worse.

He's out of line, Way out of line. Nobody wanted to tell him so, so i did.

End of story.

 

[decades80]

You are right to be upset but I don't think Dan knowingly tried to short you. FX fees on most international banks are very high and that's probably the source of this. Since they couldn't deliver the name to you though, I agree that they should take the loss from the FX fees and not you.

It would help if you described exactly what you paid, in what currency, the currency of the sale, and the currency they returned your money in.

I believe he just lost money in USD rate, but he was paid the same amount back in EUR if i am correct.

 

[MasterOfMyDomains]

https://www.DNAcademy/software/sales-checker
I run everything thru here. When its not listed at afternic or sedo but only Dan, more due diligence is requîred.
The owner of Tomato.com is getting some epik püblicity.

 

[johnn]

Post proof if you have it. I sold a lot of names on Dan and never had any problems.
Money laundering for $4,000 does not make any sense to me.
Post proof here so we can all see it before wasting everyone time to guess what the real story is.

 

[jhm]

I doubt they'd screw you over on 4 grand @ksusha64, don't think money laundering has anything to do with it either. However, I appreciate it must be very frustrating...money is money, you deserve the same rate. Work it out with them in private, calmly, than spilling the issue at NamePros - It will work in your favour, IMO

 

[Lox]

...

 

[Xiberia]

I may have missed it in the noise of the thread, but OP when they refunded you from a different bank did they do that so they could refund you in dollars?

Ie, did they send $54,000 and you received $54,000 with no currency conversion?

Or did they send 49,000 Euros and at that time it was just a different exchange rate?

 

[jberryhill]

I will post screen shots and proof.

When are you planning to do that?

 

[jberryhill]

@jberryhill . Do you know if ICANN has any rules to the way payments for domains should be handled?

Yes, I do know. Now, how about you answer my question first? You said you were going to post proof. You haven't posted any. This behavior does not help your credibility.

 

[Devanos]

Ksusha is among the trusted members that I especially respect and with her advice I personally learned a lot in this field.
You've raised a problem that everyone should know and benefit from, and I don't know why some would suspect that!!.

We are waiting for a solution from Dan team.

Devanos

 

[EmpireNames.com]

Calling Dan.com fraud is bizzare !! i trust them more then sedo or even afternic/godaddy.

 

[DAN.COM]

We're surprised by the engagement this post is getting here and that we have to respond to this defamatory post.

Long story short:

1: The OP buys a domain on our platform and our team explicitly informs her to not send the payment yet as we want to verify the listing first.

2: The OP still wires (bank wire) the payment.

3: We cannot verify the listing and cancel the transaction before the wire has landed in our bank account.

4: We refund the buyer the exact same amount sent to us (as always...).

Sorry for the popcorn grabbers, we wish we could make it juicier for you in this slow news cycle

 

[DOMAIN ILLUMINATI]

1: The OP buys a domain on our platform and our team explicitly informs him to not send the payment yet as we want to verify the listing first.

Wasn't the listing verified in past (at the time when it got listed) already?

 

[Future Sensors]

Thanks for the clarification @DAN.COM.

@Bravo Mod Team Could you please change the title of this thread?

 

[BRANDERX]

Wasn't the listing verified in past (at the time when it got listed) already?

Different issue. Something many are complaining about, but different.

They asked them not to send the money, they still did, then they refunded the full amount.

Nasty thread, nasty cheap attitude.

 

[DAN.COM]

We're surprised by the engagement this post is getting here and that we have to respond to this defamatory post.

Long story short:

1: The OP buys a domain on our platform and our team explicitly informs her to not send the payment yet as we want to verify the listing first.

2: The OP still wires (bank wire) the payment.

3: We cannot verify the listing and cancel the transaction before the wire has landed in our bank account.

4: We refund the buyer the exact same amount sent to us (as always...).

Sorry for the popcorn grabbers, we wish we could make it juicier for you in this slow news cycle

 

[bmugford]

Wasn't the listing verified in past (at the time when it got listed) already?

Yeah, this is a different issue. Dan.com does have a lot of listings that are not valid though.

When I started to list my domains I experienced a very high failure rate with domains that were already in their system....many of which I have owned for over a decade.

I have also purchased several that got canceled as the party no longer owner them, or never owned them.

I wish Dan.com had a better way to vet the listings in general, but I am not sure what the solution is.

Brad

 

[DOMAIN ILLUMINATI]

Different issue. Something many are complaining about, but different.

They asked them not to send the money, they still did, then they refunded the full amount.

Nasty thread, nasty cheap attitude.

It seems that this "different issue" plays indirectly the technical main role (of being the original "trigger" for this issue), thus my technical question, here is it again:

Wasn't the listing verified in past (at the time when it got listed) already?

I think an explanation from @DAN.COM would be appreciated by all, especially by DAN customers.

Aside that, one should never post such claims / allegations ("stole" / "money laundering" / "fraud") without delivering proof for it at the same time.

I could understand that the OP is angry about the fact that the amount she received back was lower (NOT because of DAN who (of course) sent her the exact same amount back she paid (as we also can see in their posted screenshot) but most probably because of payment processor fees (and maybe exchange rates)) than the amount she originally paid ...

... if ...

... DAN would not have informed her to not send the payment before they verify the domain name - but obviously they informed her as we can read by their statment.

That being said (written), I only think the best of DAN.

I have an account there too and I never had any issues with them, I wish them (and all their customers) success in their endeavours.

I am just interested why a(nother (?)) verification of the listing was needed although the verification of a listing is normally done at the time when you list it, thus my question.

 

[boker]

Yeah, this is a different issue. Dan.com does have a lot of listings that are not valid though.

When I started to list my domains I experienced a very high failure rate with domains that were already in their system....many of which I have owned for over a decade.

I have also purchased several that got canceled as the party no longer owner them, or never owned them.

I wish Dan.com had a better way to vet the listings in general, but I am not sure what the solution is.

Brad

Now let's compare them to competition...do you know how many fake listings are on afternic? Some listed as fake listings for years. Do you know how many listings are on godaddy, that are not for sale for years?

 

[bmugford]

We're surprised by the engagement this post is getting here and that we have to respond to this defamatory post.

Long story short:

1: The OP buys a domain on our platform and our team explicitly informs her to not send the payment yet as we want to verify the listing first.

2: The OP still wires (bank wire) the payment.

3: We cannot verify the listing and cancel the transaction before the wire has landed in our bank account.

4: We refund the buyer the exact same amount sent to us (as always...).

Sorry for the popcorn grabbers, we wish we could make it juicier for you in this slow news cycle

Thanks for the response.

It seems like a fundamental issue here is the listings on Dan.com that are not legitimate.

It seems like you need to do something to raise the bar, especially when it comes to obviously premium domains.

I frequently see domains for sale that are not legit. On Expired Domains I see Sell.com, Call.com, Bikes.com, Prize.com all listed for under $1,000 in the last few days. Those are clearly not legitimate.

Is there anything you can do to vet these listings?

Brad

 

[bmugford]

Now let's compare them to competition...do you know how many fake listings are on afternic? Some listed as fake listings for years. Do you know how many listings are on godaddy, that are not for sale for years?

Yeah, a lot. But that is just whataboutism.

You should strive to be better than other systems, not use other systems as an excuse to not improve yours.

Brad

 

[boker]

Ksusha is among the trusted members that I especially respect and with her advice I personally learned a lot in this field.
You've raised a problem that everyone should know and benefit from, and I don't know why some would suspect that!!.

We are waiting for a solution from Dan team.

Devanos

So, paying 49k for a domain and getting 49k back, you don't think it's good enough? What would have happened if the things would have been the other way around and that 49k would translate to 4k extra, because of the currency exchange, he would have paid back the extra money to dan? Let's be serious.

 

[boker]

Yeah, a lot. But that is just whataboutism.

You should strive to be better than other systems, not use other systems as an excuse to not improve yours.

Brad

In an ideal world it will be like this, but when your competition is weak, nothing is pushing you to be better. Talking about competition, I can bet that neither godaddy, escrow.com, afternic or sedo would have paid 1 cent extra because of the currency exchange.

 

[jberryhill]

So, five hours ago you post this:

I will post screen shots and proof.

Then, you go on a multi-post rant like an energizer bunny with zero "screen shots and proof" in sight.

@DAN.COM shows up, answers your post, and also posts what purport to be screen shots of the transaction from their end, and you still haven't made good on your original post in this thread for these screen shots of yours.

You've also posted that @DAN.COM held your money for a "week", when it looks to be closer to three days. However, sometimes, international wire transfers can be held up, for a variety of reasons.

Now @ksusha64 hasn't mentioned what country they are in, but it could take some time for the December 9 payment from @DAN.COM to reach the destination account - and possibly not by the Monday morning time at which @ksusha64 made the OP in this thread.

My best guess is that @ksusha64 is upset by the fact that the domain listing was not legit in the first place, and that annoyance has blinded him or her to perhaps making a mistake in looking at his/her bank records, and mis-attributed two payments to the expected refund.

Here's a simple question for the reader... if part of the refund payment from @DAN.COM was sent to @ksusha64 from "a different company" as alleged by @ksusha64 , then on what basis is @ksusha64 claiming that it has anything to do with any amount sent by @DAN.COM ? I mean, instead of saying "there were two wires which are $4,000 short, and one is from a different company" why isn't he or she saying "there was one wire which was $XX,XXX short"?

That detail alone in @ksusha64 's story doesn't make any sense to me.

If "Bob" owed me 10,000, and I received a 5,000 payment from Bob, and a 4,000 payment from Alice, I would be saying that Bob shorted me by 5,000. I wouldn't be saying that Bob shorted me by 1,000 and sent part of his payment pretending to be Alice. Why would I even think the payment from Alice had anything to do with Bob?