Yahoo Domains Sucks!

[Sufyan]

I regged a couple domain names at Yahoo! in 2005 while they were offering them for $1.99 per name. Now, I have transferred all of them to DynaDot.

The problem is that:

Although I have transferred them to DynaDot, Yahoo! have stored my card information and is charging $34.95 per name at their renewal. Isn't a gigantic rip-off sucking scam?

How To Stop The Idiots At Yahoo! From Doing That?

 

[cobainer]

Happy realizations.....

 

[ZannuZZi]

Yes the prices for registration and for the renewal that is the biggest trick from all domain name registrars which have few bucks registration services

 

[has2hands]

Same thing happened to me.

I originally registered many domains with them...5-6-7 years ago...and kept the names there because their annual renewal rates came down to $10 per year...yes, I was losing some money but I really didn't care.....

Then, a year or two ago I combined most of my names in one or two registers...transferred all names away from them....

But, as you say, they still had my cc info. Well, their renewals went from $10 per year back up to the $35 renewal fee and charged me.....even when they didn't have my names anymore!

So, I called my credit card company and explained I was being charged for a service not rendered...they investigated and approx. 2 months later I did receive my monies back...a credit on my card.

So, you will pay their renewal fees........the card company will investigate...you should be reimbursed...in a few months.

Good luck.

Paul

 

[kukgle]

How To Stop The Idiots At Yahoo! From Doing That?

Transfer your domain out of their ASAP.

 

[-Adam-]

kukgle: he mentions that he transferred them to DynaDot in his first sentence.

It's the fact they are still charging him for a service that he is no longer using with them.

 

[feather]

I also have a domain registered at Y! Small Business ($1.99/year, for 5 years) and transferred to another registrar.
There's one thing you MUST know to transfer domains from Y! to another:

How do I transfer my domain to another registrar? - Yahoo! Small Business Help
How do I transfer my domain to another registrar?

1. Verify that it's at least 60 days after your domain registration date.
2. Make sure your domain is unlocked.
3. Check your administrative contact email address.
4. Get your authorization code.
5. Contact your new provider.
6. Cancel your plan.
   Once your transfer is complete, we'll send you an email confirming the transfer. (You can also check this status with your new provider. The transfer should be complete in five to nine days.) When you receive this confirmation, you may cancel your plan. Note that Yahoo! does not automatically cancel your service when you transfer your domain.

 

[Ms Domainer]

Yahoo Warning

*

For those of you who are tempted by this $1.99 Trojan Horse deal, read the threads that follow this post.

If you have already fallen for this scam, also read on.

Very enlightening.

Read this thread:

http://www.namepros.com/domain-name...ng-bad-practices.html?highlight=Yahoo+Warning

This thread:

http://www.namepros.com/legal-issue...ize-all-my-names.html?highlight=Yahoo+Warning

And especially this thread:

http://www.namepros.com/domain-newb...ng-yahoo-domain.html?highlight=Yahoo+Domainer

The short story: if Yahoo charges your credit card for a domain they no longer control, do a chargeback on your credit card. Be sure to tell the cc company what a horrible company this is and how they engage in predatory billing. If Yahoo receives enough complaints, they will lose the right to use credit cards.

Then CALL Yahoo (if you can get through to a human being who actually knows something), and tell them what you have done. Let them know that you will remove the chargeback just as soon as you see a 0 balance on your cc for Yahoo.

It's effective and works beautifully; sometimes the cc company punishes the offending company by allowing the chargeback to stand, even when you request its removal.



Remember: beware of large corporations bearing gifts.

I learned this the hard way, and I'm more than willing to share my experiences with others.

*

 

[Jeff]

One, sadly, could see the writing on the wall ... with these $1.99 registrations, IMHO.

Wishing all those with Yahoo™ domain name dealings the best! :music:
-Jeff

 

[tricolorro]

I regged a couple domain names at Yahoo! in 2005 while they were offering them for $1.99 per name. Now, I have transferred all of them to DynaDot.

The problem is that:

Although I have transferred them to DynaDot, Yahoo! have stored my card information and is charging $34.95 per name at their renewal. Isn't a gigantic rip-off sucking scam?

How To Stop The Idiots At Yahoo! From Doing That?

:hi:

You cannot just transfer domains out of Yahoo.

You have to also go into your account and CANCEL the domains
or Yahoo will charge your credit card for the phantom domains.

 

[moby]

Yahoo Stored your credit details from - 2005 ?

Just wondering if you had recently updated C.Card info etc. Im usually issued a - new C.Card and - New Expiry Date, every 2 or 3 years.

I Wasn't able to use my C.Card for - flights ( stored info with airline) recently, because i didnt update C.Card ( new expiry date

 

[Ms Domainer]

Yahoo Stored your credit details from - 2005 ?

Just wondering if you had recently updated C.Card info etc. Im usually issued a - new C.Card and - New Expiry Date, every 2 or 3 years.

I Wasn't able to use my C.Card for - flights ( stored info with airline) recently, because i didnt update C.Card ( new expiry date

*

You would think this would be the case.

However, I learned the hard way that when you give a company permission to dip into your credit card for "automatic" payments, you also give them permission to keep charging the card, even after expiry. They simply get new expiration info direct from the cc company.

All perfectly legal.

My two credit card companies confirmed this. What's more, if you cancel the card and open a new account, the company can go after that as well.

You have to call the company itself to cancel automatic payments; you can't instruct the cc company not accept further payments. Why I don't know. You MUST go back to the company.

The problem is, Yahoo! is so understaffed that getting anyone on the phone is nearly impossible, and you can't cancel automatic payments online. And when you do get someone (I was routinely on hold for over an hour), they were often so imcompetent and had no idea what to do.

Their technology stinks; even when you cancel your domains (as instructed), there seems to be one lurker that can't be canceled online, so you are instructed to call, which, of course, means another hour on hold.

Just writing about this raises my blood pressure, and my case was resolved months ago.



Your only recourse, then, is to do a chargeback and tell the cc company that you will be doing a chargeback every month until you can get a hold of Yahoo! Customer No-Service so that you can cancel automatic payments.

This was the most effective thing I could have done.

Suddenly I was able to get a hold of someone who resolved my problem quickly. (My smokin' message on their legal counsel's answering machine probably didn't hurt, either.)



How totally apt that YaaaaahOOOOOOOO! intro is when you ring their customer no-service phone number.

Reg $1.99 domains with them at your future peril.

*

 

[kwok]

I regged a couple domain names at Yahoo! in 2005 while they were offering them for $1.99 per name. Now, I have transferred all of them to DynaDot.

The problem is that:

Although I have transferred them to DynaDot, Yahoo! have stored my card information and is charging $34.95 per name at their renewal. Isn't a gigantic rip-off sucking scam?

How To Stop The Idiots At Yahoo! From Doing That?

1AND1 does the same thing. I used to have over 300 domains with them and I moved all my domain elsewhere because they overcharged me every month, but I still got charges from 1AND1. Worst company on the planet.

 

[ssamriga]

I unfortunately cannot complain about Yahoo, because it's my own fault, I forgot I had one 1,99 domain and got charged from my Paypal account for 34,95
I am trying to contact them to ask for a refund maybe, but nobody's answering to my emails for a few days...

 

[yandig]

I had a similar experience with yahoo domains back in 2005. I actually got my money back. Read my blog post here.

 

[Ms Domainer]

I had a similar experience with yahoo domains back in 2005. I actually got my money back. Read my blog post here.

*

When all else fails, doing a chargeback is your best option.

Back in 2005, Yahoo! was a much better company, and customer service was pretty good (I didn't know much about domains then, so I had no idea about the transfer deal). It was only in late 2007 that I realized their transfer nightmare. I transferred A LOT of domains out, and had to cancel service for each one individually. After each cancellation, I filled out a block which asked "Why are you leaving?" I answered each one individually with the same paragraph that basically spewed just what I thought.

They are the only company that I know of that requires you to "cancel" your services after transfer and requires you to call before removing your financial information from their system. They seem to keep one "shadow" domain that requires you to call in order to cancel (I have heard this from others as well). Woe be on to you if you forget or can't get through to customer no-service. They'll charge you $34.99 per year for a domain they no longer manage.

Another thing: when I had hosting with them, my domain name was supposed to be included with the monthly hosting fee.

But, no. I was charged $34.99 until 2007 (yes, I know; I should have kept better track of my statements--my bad). When I caught it, the no-customer service rep said, too bad, too late to do anything about it. AFTER I cancelled hosting, I asked why this domain was still $34.99 when the others were $9.99. She said, "This is a BUSINESS domain" (whatever that means). So I said, "Make it a non-business domain." Well, we went around and around about that before that happened. In 2008, I transferred it out.

Even now, I keep a close eye on my cc statements.

Utter and complete thievery and highway robbery.

Yahoo! engages in a money-grabbing, predatory way of doing business; they prey on customers who have no idea how to deal with domains. Just BS. They care nothing about customer service and seem to be proud of their complete arrogance and incompetence. It's no accident that this "company" is in trouble and should be bought out by someone competent. Then the buyer should clean house and hire people who understand customer service and make a point of hiring English-speaking people who understand your questions (even if English is their second language--I have nothing against non-native speakers of English, but Yahoo! tends to hire people who don't understand ANY English).

Their outdated platform ought to be scrapped and rebuilt from bottom up. When I left their hosting (early 2007), they were still using the same site builder that I started with in 2001!

Meanwhile, Yahoo! ought to be reported to every state's Attorney General's Office for scum bag business practices.

Total complete idiots. (And I don't say such things lightly--I'm all for giving companies the benefit of the doubt, but in this case, I don't see much benefit to give.)

Again: if those $1.99 "teaser" domains at Yahoo! tempt you, bear in mind that you WILL pay dearly if you fall for this promotion.

Have a nice day.

8-X


*

 

[FathomJH]

Back in the day, I was tempted to buy from Y! when I was stuck working with geocities for awhile. Something didn't seem right with them and looks like I made a good decision.

 

[invented]

I regged a couple domain names at Yahoo! in 2005 while they were offering them for $1.99 per name. Now, I have transferred all of them to DynaDot.

The problem is that:

Although I have transferred them to DynaDot, Yahoo! have stored my card information and is charging $34.95 per name at their renewal. Isn't a gigantic rip-off sucking scam?

How To Stop The Idiots At Yahoo! From Doing That?

This is easy! Use paypal to register your domains. After that, cancel the payment plan from INSIDE paypal, instead of yahoo.

It works for me all the time.

 

[Robbie]

This surely must be illegal what they are doing!

Have you spoken to them?

They cant bill you for a service you dont have.

 

[Dave_Z]

They are the only company that I know of that requires you to "cancel" your services after transfer and requires you to call before removing your financial information from their system.

Last I checked, 1and1 still does that too.

They cant bill you for a service you dont have.

That's the problem. As long as one has a domain name with Yahoo!, plus their
credit card details are stored with them somehow, they're arguably giving you
a service unless you outright cancel.

But yes, that sucks.