Which Works Better Selling...Nice Or Arrogant?

Labeled as discuss in General Domain Discussion started by Silentptnr, Jun 18, 2017.



Arrogant Or Nice?

  1. Arrogant

    2 vote(s)
  2. Nice

    30 vote(s)
  1. Silentptnr

    Silentptnr Hey From L.A. VIP

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    I know for a fact that, good or bad, some top domains are quite arrogant in their sales negotiation.

    They sell the most for the most.

    Which is better, arrogant or nice?
    Last edited: Jun 18, 2017
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Al Cohol

    Al Cohol Established Member

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    I meet arrogance with arrogance and kindness with kindness. Does not have to be if/or question in sales or any interaction with another person frankly.
  3. WeSell-Domains

    WeSell-Domains Active Member VIP

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    I at least try to start out nice but I am probably too quick to switch if I encounter stupid.
  4. Haykay2005

    Haykay2005 Active Member VIP

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    Being nice is cool but doesn't guarantee a deal. Sometimes it makes you sell too low . am Not saying being arrogant is good but has its one side. Buyer will respect you more or see reasons to pay more and value the name higher. If you have premium domain, Just indirectly do as if you don't care (corporate arrogance) and your price will be honoured .. IMO
    Last edited: Jun 18, 2017
  5. Grilled

    Grilled Be the change you want to see in the world VIP

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    My memory remembers an arrogant lost sale, more than the kind successful sales.

    Which is why I try to avoid being arrogant. Clouds hanging overhead isn't optimal for grilling.
  6. WatchDogue

    WatchDogue Active Member VIP

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    When buying I always remained very nice, very positive and, very confident.

    When selling - negotiating a sale as the seller ( in the past as now BN almost exclusively) was a bit
    " over-confident " bordering on entry level arrogance.

    If a degree of bold confidence and self-assuredness as a seller equals arrogance then I self-labeled.
  7. Asfas1000

    Asfas1000 Active Member VIP

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  8. Coldtrigger

    Coldtrigger Established Member

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    There's no need for arrogance. Be professional, firm and fair. If you're arrogant, I simply won't deal with you, either as a buyer or seller.
  9. hookbox

    hookbox Active Member VIP

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    Ultra premium domain owners can be arrogant since they have names that multiple people would love to own. Easy to be a*hole when you know your name is worth a million dollars, and there really is no second choice name for that potential buyer. Its basically a take it or leave it scenario.

    If you have regular names, like most here, then being a dick won't help you sell very many names. There are way to many choices for buyers, so if a seller is a pain in the ass the buyer will go find another name.

    In a nutshell, the quality of your names determines your acceptable attitude level.
  10. 1Darko

    1Darko Active Member VIP

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    I'm missing a third option. But I don't now how to define it. I think that most of us would like to be professional and nice but there are times you have to fight back! imho:xf.wink:
  11. MapleDots

    MapleDots Domain Properties 2010 - 2018 VIP

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    I'm not nice nor arrogant. I am polite and to the point, I respond to each request and when I get a low ball offer I email back saying....

    Thank you for your offer, but I need more for that domain.
  12. biggie

    biggie Top Member VIP ★★★★★★★★★★

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    wtf is arrogant

    and wtf is nice

    is arrogant being firm, sticking to your price

    is nice being flexible, willing to take less

    if those are the definitions, then....

    of course a lowballing reseller will like the nice seller, and despise the arrogant one

    and, it's typical of how some np members describe or attribute such to sellers, when they don't get their way.

  13. TheWatcher

    TheWatcher I'm KING.NET VIP ★★★★★★★★★★

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  14. Bannen

    Bannen Don't say Huh? too much; pretend you understand. VIP ★★★★★★★★★★

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    For me = 100% kindness, efficiency, firmness.

    Never any need for arrogance or toxic responses, even if the person emailing me is acting that way.

    Kindness doesn't translate into 'weakness' or 'passive'. Across the board, I am kind to anyone who emails, even if they descend into toxic communication themselves.

    In short: you can be firm, efficient, professional...

    And the 'kindness' or 'arrogance' you attach to those is entirely up to what kind of person you are (or what kind of person you wish to be :) )

    Years ago I'd mix it up, mostly kindness but could get scrappy sometimes too. These days, I've entirely dropped the scrappy. It just feels better. Life's too short.
  15. tiawood

    tiawood Quality Names. Reseller Prices. VIP

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    In between, like firm and stern.
  16. deez007

    deez007 The More I Learn The Less I "Know" VIP

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    One can remain friendly and polite whilst still being firm.
  17. frank-germany

    frank-germany xpired domain search engine Gold Account VIP

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    some people may think
    its arrogant

    when I tell them exactly why a domain
    is valuable

    and next I tell them
    that the value has nothing to do
    if with their estimate of value
    and their not so deep pockets
    and their purpose of the domain

    ( and yes its for the little daughters school project
    still I can't sell it for $200 USD ...)

    As it is valuable
    to the right buyer
    who understands it
    and can make use of it

    so am I arrogant
    just quoting the value facts?

    some people say yes
    some people say no

    I say
    I don't care
    as I am right and I know you know.

    ( yes I understand you don't want to rent the domain for $50 USD
    you want to buy it for $200 USD)
  18. bluebox

    bluebox Top Member VIP ★★★★★★★★★★

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    Be assertive. You can be firm and confident without acting like a d*ck.

    I don't know why people always assume that nice = weak.
  19. MapleDots

    MapleDots Domain Properties 2010 - 2018 VIP

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    A very successful domainer once told me to be polite and professional.
    He wasted no time and had a one line courteous response.

    I liked it and have used it ever since.

    " Thank you for your offer, but I need more for that domain. "

    No more, no less, easy to type and hits all the key points that need to be said.
  20. Silentptnr

    Silentptnr Hey From L.A. VIP

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    I agree that friendly and helpful usually works. Shadowing is good too. If after trying nice, they are shrewd and agressive, I'm shrewd and agressive.
  21. tonyk2000

    tonyk2000 Active Member VIP ★★★★★★★★★★

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    I'd say neither, or neutral. In case of endusers, it is not always possible to determine psychological or mental state of any particular inquirer, as well their ultimate desires. Some may think that there should be negotiations like in middle-eastern small offline store (where the original asking price on anything is 100x higher exactly for negotitation purposes), others may simply inquire as a curiosity without any interntion to purchase @ any price, etc, etc, etc.

    So imho what should work for endusers is pre-written neutral templates.

    Another story would be inquires from younger domainers (it is not a rocket science to see the difference or even find name/nickname/branding in most cases) which are unfortunately epidemic and almost always nonsense ("I can offer you $100 for <..>"). I am still trying to figure out a better way to deal with this sort of inquiries - ignore them, or increase bin price especially if it is shown on the marketplace or landing page, or to respond with enduser templates (waste of time anyway).... ?
    Last edited: Jan 12, 2018
  22. Rothex

    Rothex ROTHEXCHANGE.COM Gold Account

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    First off I would say you always operate in a professional manner, that will serve you better in the long run. While I see these two options more as confident and respectful, how you approach a negotiation is going to depend on how the lead was generated. If contact was initiated by the potential buyer through a landing page than a more confident approach is certainly going to beneficial during negotiations. If the buyer is found through an outbound campaign than hands down you need to be respectful and courteous as they can walk away from the discussion at any point.
  23. stub

    stub Top Member VIP ★★★★★★★★★★

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    Usually that elicits a "how much more?" kind of response. Which basically requires you to name your price first. Which when its a Make Offer solicitation isn't what you are trying to achieve. I personally haven't found that a very good strategy, overall. It doesn't matter if you state your required price, or double it. The usual response is "bleat, bleat". A waste of time. Better to respond immediately with a price and terms of payment, at the initial offer of $10..$25 (usually). At least the potential buyer knows immediately you are prepared to sell, even if they don't like the price. I don't leave any "wriggle room" in the price. It's up to the buyer to work their own "wriggle room". Just IMHO.
  24. bmugford

    bmugford PRO ICA Member VIP ★★★★★★★★★★

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    When you own great domains your attitude only matters so much. If you have domains people want that is what matters. If you add in being an unmotivated seller and willing to sell very few domains then you get high prices for the handful that do sell.

  25. TestCase

    TestCase Note: Doesn't play well with others. VIP ★★★★★★★★★★

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