What's going on with ENOM !!!

[rcep]

Hello all
am not an enom fan but got few domains up there
i have a domain name that is suppose to be expiring today
ive been trying to renew since 15 days with no luck
i tryed 5 credit cards none of them worked the site is informing me as follow

Credit card was declined. Authorization Refused. (Declined by Risk Management) - This may be due to a bad credit card verification number or date.
Payment Error. Credit card declined.

i contacted them they asked me to use another credit card i used 5 credit cards with no luck at all although all of them are working on other sites
have anyone experienced this before ??

today it will i have to pay extra costs to get it back after it expires or i just pay the normal price ??

Regards
Ryan

 

[Kate]

I guess it's because of your location.

 

[Name Trader]

Ditto sdsinc. You usually get around 30 days to renew at no extra cost. You might also try a transfer out. I don't know if eNom allows you transfer out expired domains, but they are supposed to.

 

[Ms Domainer]

*

Yeah,

I'm having the same problem with my credit card at another registrar because of my current IP in Eastern Europe (I'm guessing, anyway). I just emailed my rep and he took care of things for me on his end.

Fortunately, I had emailed him before I left the states to let him know where I would be and how long I would be gone.

*

 

[rcep]

thAt sux
my IP is turkish but am not in turkey
Who do you suggest i should contact ? :S enom ? or credit card managment group ? any suggestions ?
if i handle the issue now will it take long till my domain is back online cuz its my main email i cant risk it much

Regards

 

[JoshuaPz]

thAt sux
my IP is turkish but am not in turkey
Who do you suggest i should contact ? :S enom ? or credit card managment group ? any suggestions ?
if i handle the issue now will it take long till my domain is back online cuz its my main email i cant risk it much

Regards

Get a VPN so you could fake a US IP address:
Get Behind the Shield! Hotspot Shield by AnchorFree

 

[Kate]

Try to talk with Enom. Or transfer the domain away ASAP. Or try to push to the account of a trusted person that could renew the domain for you.
I don't advise faking your IP to a US location for example. Because Enom must have flagged your account as possible security risk. So faking your IP could lead them into thinking you have something to hide and are up to no good %%-

 

[JoshuaPz]

Try to talk with Enom. Or transfer the domain away ASAP. Or try to push to the account of a trusted person that could renew the domain for you.
I don't advise faking your IP to a US location for example. Because Enom must have flagged your account as possible security risk. So faking your IP could lead them into thinking you have something to hide and are up to no good %%-

Good point. I submit to this post.

 

[rcep]

finaly a relief!
i contacted enom like 6 7 times before and i got only 2 replies
the new one was today i hope i get that domain back in action soon thx all for ur support

---------- Post added at 07:02 AM ---------- Previous post was at 07:01 AM ----------

btw they got bad customer care am planning to transfer my good domains from enom just to prevent somehting bad to happen
any other suggested registrar u would recommend ?

 

[kashif]

I think namecheap, name & godaddy are some of the good rgistrars. For me, namecheap is the best!

 

[rcep]

i like name & godaddy i think i should give namecheap a try