What is wrong with Namejet.com

[themavrick]

I had a very bad experience after selling some names at Namejet and I had to knock their doors for more than 3 months to get paid. So I thought I would never sell over there again[PERIOD].

I had no complains while buying names at Namejet until now. I bought a domain name on Oct 30th and I am still waiting for it. I sent a few emails and called them but looks like they don't care.

Has the management changed at Namejet?

 

[Vijay342]

I have email address of their business services But no use.They are not responding to emails..

 

[themavrick]

Still waiting.

No response from Namejet. Emails don't work, phone calls don't work.

 

[Embrand]

Sounds awful. I've decided to give them a go with auctioning a few names. Time will tell.

You could give it a try, but I fear you will have to wait a very long time to get your payment if your names sell. The name I won was listed by a private seller, and I could see from the whois that seller unlocked the domain just a few days later. So I am pretty sure they must have forwarded the auth. code to NameJet to transfer it to Network Solutions. But that was almost six weeks ago, and I haven't received the name and seller hasn't received their payment.

 

[aheiven]

I too had a similar experience, My auction request has been a week now, no response yet.

 

[aheiven]

Got a reply, auction up. Got my money back from Pheenix today as well. There is hope in the world.

What date of this month did you submit it ? Now domain names have listed ?

 

[wwwweb]

No, I can't. I had to call.

The call center is in not in house, outsourced, and they just pass on the info, have no knowings of NameJet. I called last week, no word back.

 

[themavrick]

The call center is in not in house, outsourced, and they just pass on the info, have no knowings of NameJet. I called last week, no word back.

I didn't realize that. I thought the rest of the business was outsourced overseas

 

[Samer]

NameJet has the acronym of my state NJ

FIX YOUR SERVICE or ELSE

 

[Embrand]

Does anyone know the email address of NameJet support? Because I keep getting logged out of their support centre every time I try to log in just like @wwwweb has experienced.

I guess things have not gotten better at NameJet recently...

 

[Joakim]

Their so-called "customer service" is still absolutely horrible. Waiting for one domain I won for over a month now, and they simply don't reply to support tickets. Things were bad long before Covid, so it's probably even worse now...

Sounds awful. I've decided to give them a go with auctioning a few names. Time will tell.

 

[Samer]

What a piece of sh*t this NameJet has become. Now the site is riddled with people selling names they don't own. I have identified two domains of mine being sold on the platform without my knowledge.

Why would you sell a domain you dont own...
to test the platform at someone else expense?

Just when think seen it all.. Thanks for sharing!

Samer

 

[Joakim]

NameJet still not worth a shot?

 

[Embrand]

Just an update. I finally got the name I had won more than six weeks ago. Far too long to wait, but at least I did receive it in the end and support finally reached out to me.