- Impact
- 1
Im sure im not the only one who took advantage of there free .infos
well renewal time is here and after reviewing the names i decided i would let them drop when they asked for daft money for a some .infos £83.60
First of all to cancel a domain with them you have to send a fax. Thought this was strange that you could not cancel the domain in there control panel but went ahead sent the fax comfirming i no longer want the domains. Few days latter i get an email comfirming that they had the fax and the domains will be cancled. End of story so i thought.........
Today i recieved a very nice letter stating they attempted to take money out of my account however the card had not been accepted. (This is due to my credit card been renewed as it expired lucky for me ) Now if payment is not made within 13 days my overdue account will be passed BFS collections Agency or there lawyers for recovery and will incur additional costs of £15 in addition to the outstanding balance.
ive made a phone call to them using the phone number on the letter they sent but no one has access to my account information and after 20min i must call another number to clear this all up however that appartment is closed thanks for telling me lisa (american rep of oneandone.co.uk) theres another 50p to your company by putting me on an answer machine.
Letter sent by oneandone
Email proving the got the fax
i have removed my address account number ect...
well renewal time is here and after reviewing the names i decided i would let them drop when they asked for daft money for a some .infos £83.60
First of all to cancel a domain with them you have to send a fax. Thought this was strange that you could not cancel the domain in there control panel but went ahead sent the fax comfirming i no longer want the domains. Few days latter i get an email comfirming that they had the fax and the domains will be cancled. End of story so i thought.........
Today i recieved a very nice letter stating they attempted to take money out of my account however the card had not been accepted. (This is due to my credit card been renewed as it expired lucky for me ) Now if payment is not made within 13 days my overdue account will be passed BFS collections Agency or there lawyers for recovery and will incur additional costs of £15 in addition to the outstanding balance.
ive made a phone call to them using the phone number on the letter they sent but no one has access to my account information and after 20min i must call another number to clear this all up however that appartment is closed thanks for telling me lisa (american rep of oneandone.co.uk) theres another 50p to your company by putting me on an answer machine.
Letter sent by oneandone
Email proving the got the fax
i have removed my address account number ect...