discuss Uptick in fake offers while using new NamePros for sale landers?

[Croc]

I've recently had a couple of unpleasant interactions with people who supposedly submitted for a price request and accepted the price unknowingly. They act as if they don't know anything about the domain for sale.

I think the NamePros developer team needs to look into the code for their landers because I'm receiving multiple fake "price accepted" emails daily.

 

[Bravo Mod Team]

and accepted the price unknowingly. They act as if they don't know anything about the domain for sale.

This is a common problem among elderly people who are easily confused online. Sometimes, they're unsure about what they're doing or may press things by accident.

Almost always, they'll figure it out before they submit payment, but not necessarily before they indicate that they're ready to pay, which is why you receive those emails.

I think the NamePros developer team needs to look into the code for their landers because I'm receiving multiple fake "price accepted" emails daily.

Fortunately, this isn't a technological issue; it's just an unfortunate problem with seniors/illiterate visitors.

When this increases, as you've experienced, it's a sign that your domain is receiving new traffic from something, such as another service using a similar (domain) name. You can track your visitors with Google Analytics and search Google to investigate the cause.

In short, there are a lot of easily confused people online, and sometimes, they land on your landing pages.

We plan to add a "Reduce confused inquiries" feature for domains that experience this issue, so you can enable it if you choose. It'll introduce additional prompts and roadblocks to confirm that they understand what they're doing and stop them if they don't.

That will help a lot and be the first of its kind.

 

[Inframan]

This is a common problem among elderly people who are easily confused online. Sometimes, they're unsure about what they're doing or may press things by accident.

Almost always, they'll figure it out before they submit payment, but not necessarily before they indicate that they're ready to pay, which is why you receive those emails.

 

[Anne L.]

This is a common problem among elderly people who are easily confused online. Sometimes, they're unsure about what they're doing or may press things by accident.

Almost always, they'll figure it out before they submit payment, but not necessarily before they indicate that they're ready to pay, which is why you receive those emails.


Fortunately, this isn't a technological issue; it's just an unfortunate problem with seniors/illiterate visitors.

When this increases, as you've experienced, it's a sign that your domain is receiving new traffic from something, such as another service using a similar (domain) name. You can track your visitors with Google Analytics and search Google to investigate the cause.

In short, there are a lot of easily confused people online, and sometimes, they land on your landing pages.

We plan to add a "Reduce confused inquiries" feature for domains that experience this issue, so you can enable it if you choose. It'll introduce additional prompts and roadblocks to confirm that they understand what they're doing and stop them if they don't.

That will help a lot and be the first of its kind.

Did a NamePros employee really write this insensitive post?

So, how come the domainers do not have such an issue with other domain name aftermarkets?

Are you saying Namepros has a different market / audience than other domain Name Aftermarket sites?

 

[Bravo Mod Team]

So, how come the domainers do not have such an issue with other domain name aftermarkets?

The same problem exists on all platforms if you have the types of domains that experience it, but the problem is usually handled by employees of those other platforms, such as their brokers or customer service teams.

With NamePros Landers, you have direct access to your buyers, which comes with a little more work but the upside far outweighs the downside of dealing with some confused visitors every now and then.

Are you saying Namepros has a different market / audience than other domain Name Aftermarket sites?

It's based largely on the domain itself, not the marketplace or platform.

Did a NamePros employee really write this insensitive post?

We apologize if this came across as insensitive.

For added context, many of our own family members fall into the "easily confused online" category. It's not intended to be an offensive remark; it's just a fact about their online experience. They'll admit it, as well.

They could learn more about how the internet works, but they don't have an interest in that; instead, they choose to use the internet without understanding the majority of it.

It's inadvisable, but it's their choice.