NameSilo

This Afternic service agent is so Good...She deserves a promotion

Located in Domain Marketplace Reviews, started by wallet2it, Feb 28, 2020

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  1. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    I just spoke with one of the nicest young ladies in afternic service department on the phone.

    She is polite, courteous, modest, caring, patient, eager to help and her voice is so soothing and amazing....I am sure she is beautiful in person too :xf.grin:.The best agent a customer can ask for....

    I was really truly impressed.....Sorry Not professional but I asked for her last name and she didn't give me :(......only got the first name maybe I will talk to her again


    Afternic gives her a promotion and/or raise already
     
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  2. Samer

    Samer Top Contributor VIP

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    😂 this is the single best review ever

    Samer
     
    Last edited: Feb 28, 2020
  3. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    trust me she is 9 out of 10 ....
     
  4. KDN

    KDN Ken VIP

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    I think her original name was Robert. Just kidding. :ROFL:
     
  5. Mister Funsky

    Mister Funsky Top Contributor VIP

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    I posted in another thread a day or so ago about a recent experience with the parent company (daddy). It was the easiest resolution of a problem with them since they/it was 6 months old. I think the new leader has laid down the law re customer service.
     
  6. NamePrime

    NamePrime The Godfather VIP

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    You sound like you're in love :xf.grin:
     
  7. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    Hope not :ROFL:
     
  8. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    First impression matters even on the phone...and she impressed me out of all these hundred phone calls I have with other afternic agents
     
  9. AdamFL

    AdamFL Established Member

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    It looks like she has a sweet voice too :xf.laugh:
     
  10. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    Yes very soothing; and good to hear; I bet she sings too ...hard to describe...I ran out of words
     
  11. draco

    draco Upgraded Member Blue Account ★★★★★★★★★★

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    I'm sure her husband (or wife) will appreciate the kind words.

    You must be in love. You didn't say if she answered your question.
     
  12. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    Her husband or wife if she has any is very lucky....I can tell from her response she doesn't have one tho....she answered with first name but not last name and she gave me a convincing reason why not disclosing it or you meant other questions as in domains?
     
  13. iKhalyfah

    iKhalyfah Restricted (Market)

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    Probably she made him forgot why he called:hilarious:
     
  14. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    well it is worth the wait....I was on hold on the phone for over an hour to be honest then it was transferred to her....yes I forgot about I was calling afternic lol....I left the phone on speaker while doing other things
     
  15. draco

    draco Upgraded Member Blue Account ★★★★★★★★★★

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    I meant your domain questions / why you called Afternic.
     
  16. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    Yes she did answer my domain questions and solved them patiently and effortlessly
     
  17. Windoms

    Windoms Established Member

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  18. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    I only kill computers I killed three computers in one week once..(and they were all new at the time if that’s considered serial killing :)
     
  19. Jona4s

    Jona4s Established Member

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  20. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    For a stalk to grow or a flower to open there must be time that cannot be forced; nine months must go by for the birth of a human child; to write a book or compose music often years must be dedicated to patient research ...To find the mystery there must be patience, interior purification, silence, waiting.

    Pope John Paul II
     
  21. creataweb

    creataweb Some Guy with Awesome Senior High School Photo VIP ★★★★★★★★★★

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  22. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    A great heart and inner beauty are what matters the most and good voice doesn’t hurt :xf.laugh:
     
    Last edited: Feb 28, 2020
  23. pb

    pb Established Member ★★★★★★★★★★

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    First things first, did she make you spend more money that you would have otherwise? It might be the only promotion criterion. ;)
     
  24. wallet2it

    wallet2it Deep Thinker @ DeepThink.org VIP

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    No....she ain’t no gold digger...she seems to be a low maintenance southern belle
     
    Last edited: Feb 28, 2020
  25. Ategy

    Ategy NameCult.com VIP Gold Account

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    Trust me .. this sort of thing takes years to develop! I complain about the GoDaddy platform all the time. For very good reason .. because it's a heaping buggy pile of garbage! Like it truly needs to be taken out back and shot in the head to be put out of it's misery. It's just inexcusably horrendous! I'm not a violent person .. but I would seriously take a baseball bat to whatever server is hosting that disaster.

    HOWEVER .. One thing I will stand in defence of GoDaddy is that their recruitment/HR departments must truly be top notch, because they have great people on their front lines with very good people skills.

    I always feel sorry for my rep because I'm obviously a very challenging customer and I find a lot of issues and bugs. But he's always in top spirits with me and a perfect balance of friendly and professional. I'm a very particular and picky person with a ton of experience in customer service, but if I was starting a business tomorrow, I would not hesitate a second to hire him.

    In general I've always had great service with GD. There is a bit of a bigger issue with Afternic since they only seem to work 8 hours a week .. lol. But the help is generally good when you get it.

    On a slightly broader scale however, I need to stipulate the help is good and friendly, but sometimes it goes beyond their knowledge base or ability to help. But for the most part I have to give GoDaddy's customer service a pretty solid thumbs up .. and it's been that way for years! (y)
     

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