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The .PRO Discussion

Located in gTLD Discussion started by InvisionTech, Sep 17, 2008.

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  1. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    If any billing errors with 1and1.com - email to [email protected] or [email protected]
    Sometimes this happens... but in ~99% of cases Autorenew switcher works as expected (at least for me).
     
    Last edited: Oct 7, 2018
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  2. MasterGuru

    MasterGuru Established Member ★★★★★★★★★★

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    They going double crazy - writing to them from my admin e-mail and getting answer from them that I'm writing not from my admin e-mail... Very crazy registrar
     
  3. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    You must write from your account email and also mention your Customer ID.
     
    Last edited: Oct 7, 2018
  4. MasterGuru

    MasterGuru Established Member ★★★★★★★★★★

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    I wrote from my account e-mail and getting a bullsh*t answers from them...
     
  5. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    I can't comment that...
    Never had such replies when emailing from my account email.
    And all billing mistakes were solved/credited.
     
  6. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    Alternatively, 1and1 offers Callback...
     
  7. MasterGuru

    MasterGuru Established Member ★★★★★★★★★★

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    Conclusion: avoid 1and1.com
     
  8. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    This is your very own conclusion.
     
  9. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    p.s. My experience with 1and1 is ~9 years and 6K+ domains were registered/transferred...
     
  10. InvisionTech

    InvisionTech Established Member ★★★★★★★★★★

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    Encirca is broken on many fronts. I was not able to renew domains in bulk until I contacted support and they generated a link for me... wtf? I will be taking domains out of encirca.
     
  11. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    I forgot about EnCirca many years ago.
     
  12. mwzd

    mwzd Top Member VIP ★★★★★★★★★★

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    Encirca has worked fine for me, their UI is glitchy but once you know how to use it, it wasn't too bad.

    However now they have increased renewals from $15 to $16.49 when all other registrars seem to be dropping renewal rates for .pro

    Will probably have to move out the domains from there now.
     
  13. Jurgen Wolf

    Jurgen Wolf Top Member VIP ★★★★★★★★★★

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    $1 increase was on September'1 by Afilias for all registrars...
    But EnCirca's prices are traditionally uncompetitive.
     

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