So what does TDNAM staff do all day then?

[movingconcierge]

WTF? I asked tdnam to simply cancel a completed auction that went unpaid and without contact. Given the nature of their site, I'd think this request was a no-brainer. I don't even know what else to say....

Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

 

[JoeCanadian]

I've been through this one before. My guess is that you get a reply back within a day cancelling the transaction as requested.

 

[Spade]

Considering there are only about 4-5 people in TDNAM - they sit in a room and watch things...

I actually asked to be transfered into that department when I worked at GD - but alas, there was barely enough for them to do, let alone add a new employee.

Anyway - my guess is there trying to figure out what they need to do next, but they should have this down packed.

Justin

 

[wot]

I believe they are in regular contact with other registrars and brokers to determine new ways to piss off their clients!

 

[creekway]

...Our most skilled technicians will be working to resolve your issue...

Perhaps they are still interviewing for the position, and have not yet hired a skilled technician

 

[angisson]

Perhaps they are still interviewing for the position, and have not yet hired a skilled technician

:lol: ok that made me laugh out loud

GD is slow about everything, so hat do you expect?

 

[Keynes]

Answer

 

[Spade]

Perhaps they are still interviewing for the position, and have not yet hired a skilled technician

LoL. Thats what they say when they have to ask a Supervisor or "higher Up" to resolve... its pretty funny... just semantics.

 

[Keynes]

LoL. Thats what they say when they have to ask a Supervisor or "higher Up" to resolve... its pretty funny... just semantics.

It's like Office Space:

"Well, I generally come in at least fifteen minutes late, ah, I use the side door - that way Lumbergh can't see me, heh heh - and, uh, after that I just sorta space out for about an hour."

 

[Spade]

It's like Office Space:

"Well, I generally come in at least fifteen minutes late, ah, I use the side door - that way Lumbergh can't see me, heh heh - and, uh, after that I just sorta space out for about an hour."

Best Quote from Office Space:

Bob Slydell: What would you say ya do here?

Tom Smykowski: Well look, I already told you! I deal with the goddamn customers so the engineers don't have to! I have people skills! I am good at dealing with people! Can't you understand that? What the hell is wrong with you people?

 

[bobdigital]

you mean godaddy/tdnam reps do more than call me and beg me to use their code when I pay for my auctions ?????????

 

[Dan]

you mean godaddy/tdnam reps do more than call me and beg me to use their code when I pay for my auctions ?????????

What code might that be?

 

[Spade]

What code might that be?

GoDaddy reps want to put the orders through themselves so they get credit for it. Although I dont believe there is any commission. The more they sell the higher their tiered payout is.

 

[Name Trader]

I have no problem with my account rep getting some kudos, or even money, for my purchases. He gives me good service and prices.

And to answer the question... They sleep all day and only answer the phones at night