Servers mail not being delivered - It just disappears! - Help!

[HeyGeek]

Hi,
I have a virtual dedicated server with GoDaddy. I don't know to much about managing a server, but have been doing ok for the last 5 months or so (so please make any explainations VERY simple)

I run several pretty heavy traffic sites, and the scripts on the sites send out automatic notifications to the user base that has requested such notifications (new responses, new listings etc..) and in the past few days NONE of those emails are making it through.

The mail just DISAPPEARS! I'm not getting any bounced email, the mail queue manager has only the same spam as not being allowed through, and I have restarted exim, GoDaddy also says that mail IS being sent from the server, they just can't explain why it isn't being delivered, and I'm not going over the max amount I can send daily.

I have NO clue what is going on and ANY help is REALLY appreciated!

Also, the forwarders are still working (mail sent to [email protected] still gets successfully forwarded to the correct email address)
Thanks,
George

 

[CrazyTech]

Force an upgrade of Exim, as sometimes it gets corrupted. Godaddy should know how to do this and this honestly should have already been tried.

 

[HeyGeek]

Hi CrazyTech,
Thanks so much for your response. Is it very easy to force an upgrade of exim? Is that connected to replenishing the server? GoDaddy is EXTREMELY unhelpful when it comes to dedicated servers, I have already been on the phone with them twice and was told "there is nothing we can do to help you" both times.

I would be more than willing to pay you to help me figure this out

Thanks,
George

Oh, I have cpanel installed to...

 

[novelty]

But how come? Is your VPS managed?

 

[marketadvisr]

Just like to point out GoDaddy Hosting is not the best out there..