Sedo is not responding

[Denismth]

I added one country tld in my Sedo account for listing. I also changed the DNS of the domain to that of Sedo but I couldn't add text record because the interface is a bit strange. Anyways that domain was in pending mode.
I added another domain with the same country tld in the same manner and it was automatically added.

I wrote Sedo 2 times in four days and they are not replying. Knock knock is there anybody in the house?

 

[Name2go]

The Sedo headquarter is located in the German carnival capital Cologne. This city was continuously celebrating joy of life between last Thursday and yesterday. Tomorrow you may get more response.

 

[Denismth]

The Sedo headquarter is located in the German carnival capital Cologne. This city was continuously celebrating joy of life between last Thursday and yesterday. Tomorrow you may get more response.

If that is the case, fine. Let's see.

 

[tech08]

I added one country tld in my Sedo account for listing. I also changed the DNS of the domain to that of Sedo but I couldn't add text record because the interface is a bit strange. Anyways that domain was in pending mode.
I added another domain with the same country tld in the same manner and it was automatically added.

I wrote Sedo 2 times in four days and they are not replying. Knock knock is there anybody in the house?

be patient, they are taking care of it.
this is my previous experience

 

[equity78]

@Sedo

 

[Sedo]

I added one country tld in my Sedo account for listing. I also changed the DNS of the domain to that of Sedo but I couldn't add text record because the interface is a bit strange. Anyways that domain was in pending mode.
I added another domain with the same country tld in the same manner and it was automatically added.

I wrote Sedo 2 times in four days and they are not replying. Knock knock is there anybody in the house?

Hi,

Can you provide me with the email reference number so I can follow this up for you.

All the best
Chris

 

[Denismth]

This is my email in my Sedo account: [email protected]

When the response delayed, I changed the DNS to Namepros DNS. Now I have to change it back Sedo so you may confirm. Thanks!

 

[Sedo]

This is my email in my Sedo account: [email protected]

When the response delayed, I changed the DNS to Namepros DNS. Now I have to change it back Sedo so you may confirm. Thanks!

Hi Denismth,

Thank you for your email.

So that we can manually verify the ownership of your domain for you, please can you send us a screenshot of the domain in your Sedo account including the following information:

>Your full name and address.
>The domain name and registered / expiration date.
>Full screenshot which includes the registrars details.

Once I have had this screenshot I can manually verify the domain for you.

All the best
Chris

 

[Denismth]

I sent you DM. I also have changed the Name server into sl1.sedo.com & sl2.sedo.com

I have no issue in adding my other domain blank.et which was added after helm.et
Not sure what went wrong when adding helm.et. Hope you will fix it soon. Thanks.

 

[freety85]

it has been a few days for me as well without response. Normally they get back to you in 72 hours, but this time perhaps they are short of staff.

 

[Sedo]

it has been a few days for me as well without response. Normally they get back to you in 72 hours, but this time perhaps they are short of staff.

Hi freety85,

Thanks for your message can you provide me with the reference number from the email so I can take a look for you. Feel free to send it via PM.

Thanks
Chris

 

[freety85]

Hi freety85,

Thanks for your message can you provide me with the reference number from the email so I can take a look for you. Feel free to send it via PM.

Thanks
Chris

Hi Chris, no reference number yet this mail was initiated from my end on the 6th of March to [email protected] in regards to a verification issue. If you need screenshot or further details I can DM. Thanks

 

[Denismth]

Now fixed. helm.et is listed now. Thank you Sedo.

 

[freety85]

Hi Chris, no reference number yet this mail was initiated from my end on the 6th of March to [email protected] in regards to a verification issue. If you need screenshot or further details I can DM. Thanks

This is fixed, Sedo team has just got back to me this morning, thanks