Sedo.com - Official Thread

[Sedo]

Hi All! :hi:

By request, we've decided to start a thread dedicated to Sedo. We're looking for invaluable insight into what domainers want and need out of our parking program (and marketplace, of course).

Questions, comments, suggestions, tips are welcome! We're hoping this will be a great discussion about what works at Sedo and what might not (please be constructive and respectful to others in your feedback) so that everyone involved can benefit and learn from it.

Looking forward to hearing your thoughts and ideas! Happy Holidays!

Always,
Keith
(on behalf of Sedo)

 

[tonyk2000]

@Sedo , are there any particular reasons why conflicting domains with positive TXT DNS verification are still going to manual processing? As a matter of fact, Sedo TXT verification works instantly if and only if there are no conflicts. For the record, competing service (Dan) does not have such an issue: if there is a conflict but correct TXT verification appears @ dns , domain in question is moved within DAN immediately.

Also, did you stop allowing preferred customers (hugedomains for example) to bypass TXT verification? Some of them do not know what they own, and I had cases where domains were removed from my account without any txt verification from gaining account (it is obvious as I did NOT remove my sedo TXT record from DNS, so there was my code in DNS in all relevant times, but the domain(s) were still moved from my account to somebody else)

 

[Jurgen Wolf]

And please fix your BUG with activity dates...
Ex.: on August'25 evening (Europe) I have set BuyNow price - but via OffersReceived menu I see the incorrect date
2021-08-24 New Buy Now Price

 

[Jurgen Wolf]

Please add one more option in Settings (ON/OFF) to hide the public indication of minimum offer.
Or hide it by default.

They bid what they see on your pages, exactly this amount.
I'm already enough of those bids.
Hide it by default (like on Epik/DAN) or provide the individual option to hide it.

 

[Jurgen Wolf]

Please also add the possibility to deny the incoming bid, just DENY with optional comment.
Currently only counteroffer is available.

On Epik/DAN I can just reject and that's all.
I don't waste my time there.

 

[BRANDERX]

Update..

More than 72 hrs have passed since I attempted to add the domain to my Sedo account, & since I added the TXT record. I also contacted their rep on NP about it as you can tell from the posts above(they chose to ignore my question which was if they were going to keep the unauthorized listing while they verify my ownership.).

The old listing is still up there, & the domain is still pending verification in my Sedo account. I just sent an email to their security & compliance department explaining all that.

Well done Sedo..

 

[br1ll1on]

just noticed today that Sedo does not have a tab where buyer and seller can h

Update..

More than 72 hrs have passed since I attempted to add the domain to my Sedo account, & since I added the TXT record. I also contacted their rep on NP about it as you can tell from the posts above(they chose to ignore my question which was if they were going to keep the unauthorized listing while they verify my ownership.).

The old listing is still up there, & the domain is still pending verification in my Sedo account. I just sent an email to their security & compliance department explaining all that.

Well done Sedo..

I don't think the support team works on weekend , at least that was what I was told

 

[BRANDERX]

just noticed today that Sedo does not have a tab where buyer and seller can h

I don't think the support team works on weekend , at least that was what I was told

In many places around the world it is not the weekend, but OK, in an industry where everything is done online, hardly any physical interaction, somebody should still address certain issues on weekends.

Also, it was Thursday when all that happened, their system didn't do anything Thursday & Friday, & their rep ignored it.

 

[BRANDERX]

In many places around the world it is not the weekend, but OK, in an industry where everything is done online, hardly any physical interaction, somebody should still address certain issues on weekends.

Also, it was Thursday when all that happened, their system didn't do anything Thursday & Friday, & their rep ignored it.

Not to mention it's been 40+ days since that name has moved to a different owner, how many working days in those. Afternic now just deletes the name from your account if they can't verify ownership, & on Dan it's instant, just by adding a 3rd NS.

 

[br1ll1on]

Not to mention it's been 40+ days since that name has moved hands, how many working days in those. Afternic now just deletes the name from your account if they can't verify ownership, & on Dan it's instant, just by adding a 3rd NS.

I don't work for Sedo, was just giving my input

 

[BRANDERX]

I don't work for Sedo, was just giving my input

I know.. I'm just annoyed by them, it happens a lot these days.. They're being stubborn by sticking to a system that is obviously problematic... I'm not sending them the screenshot they keep asking for..

No screenshot for you Sedo

 

[Jurgen Wolf]

They accepted my screenshot and answered on Thursday.
I sent it on Wednesday by reply to their email.

 

[BRANDERX]

They accepted my screenshot and answered on Thursday.
I sent it on Wednesday by reply to their email.

Of course they accepted it, by sending it you're doing the job for them.

What if I don't want to list it with Sedo? So no screenshot at all.

A name they can't deliver, they can't verify its ownership because it's been without the TXT record for 40+ days. Do what you're supposed to do, delete it & never mind who'll list it next. We cross the bridge when we reach it, but in my case it's "if we reach it" because I just want the unauthorized listing of my domain on their marketplace deleted. If I want to list it with you is a different story.

 

[Jurgen Wolf]

My domain was listed and parked for ~10 days prior their screenshot request.
I even received 2 bids on it during this period from some US lowballer.

 

[BRANDERX]

My domain was listed and parked for ~10 days prior their screenshot request.
I even received 2 bids on it during this period from some US lowballer.

You shouldn't have sent it.. So what now are we going to send screenshots for hundreds & thousands of names should we decide to list with Sedo..

They should do something about it, not have domain investors do the work for them.

 

[Jurgen Wolf]

This is my 1st or 2nd screenshot since 2008.
Nameservers ~always work for me...
In the hard scenarios - TXT helps.

 

[BRANDERX]

This is my 1st or 2nd screenshot since 2008.
Nameservers ~always work for me...
In the hard scenarios - TXT helps.

OK, maybe it doesn't happen that often.

The question remains though, why do they insist on keeping listings of names they can't deliver?

They should simply delete those, full stop

 

[Jurgen Wolf]

They are on 2nd place in terms of the obsolete listings.
Afternic is the champion.

 

[BRANDERX]

Day 6 (since contacting support & adding the TXT record).. The unauthorized listing of my name is still live, a name Sedo cannot deliver. Still pending ownership verification in my account.

Support are nowhere to be found..

 

[BRANDERX]

Day 6 (since contacting support & adding the TXT record).. The unauthorized listing of my name is still live, a name Sedo cannot deliver. Still pending ownership verification in my account.

Support are nowhere to be found..

Support finally replied & manually added the name to my account & deleted it from the other account, because the auto self-verification was not successful they say.

It was a 6 day process. Let's see how often it happens moving forward.

 

[Sedo]

Hi BRANDERX.COM

I contacted our security team about this, I am happy to see its resolved for you.

Please email any concerns you have about verification directly to our ownership verification team so that they can be answered swiftly. This forum is not monitored as intensely as the email inbox at Sedo which will always ensure that any queries you have are solved as quickly as possible.

Best regards