Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[LoveCatchyDomains]

After listing some of my domains on your auction site today, I noticed that there is no direct interface to see which domains are listed and what bids, if any, have been received.
Are you working on providing such an interface? The export csv is Ok, but having a direct panel for this would be helpful.

Also, I finally put up my first Sav Lander today. My one concern is that it doesn't support https at this point. In Chrome, the browser indicates not secure. Is this going to be fixed in the near future? Secure landers might really be helpful for sales.

 

[kaposzta]

I've started getting an interesting error message any time I want to renew my domains at SAV:
"This type of email address is not supported. Please reach out to support to update your email address."
It is very odd, as my email is the same as ever. How can a valid email address not be supported? :D Anyway, I tried adding new payment methods (e.g. new card) but I received the same message. The problem is with the email address, which makes no sense. I wanted to renew a lot of domains at SAV, but I cannot do it, as their system is broken. I had no other choice but to transfer them out. Fortunately, the transfer process is working flawlessly.

 

[pb]

Damn, I plan(ned) to renew a lot of domains today as well, end of the month, lol. Let's see if it works...

 

[Traderas]

For me today it’s the eleventh day I can’t change NS in all my .us domains. I reported that in support but they are still trying…

 

[Ostrados]

@Nick R

SAV is always very slow for me and non-functional lately:

1. I can't update Nameservers
2. I get error when I try to unlock domains or get Auth code
3. Changing DNS is very very slow and sometimes does not work!

Fix your platform!

 

[Traderas]

NS for .us domains are still dead. They are pointing to nowhere for 14 days.
Also backorders and won auctions of .us domains don’t work properly.
They are charging you normally, but they are not delivering the domain.
You have to email support, to ask them look for every single one domain you have won…
I m just sending tickets all day long…

 

[NameDrop]

@Nick R

SAV is always very slow for me and non-functional lately:

1. I can't update Nameservers
2. I get error when I try to unlock domains or get Auth code
3. Changing DNS is very very slow and sometimes does not work!

Fix your platform!

I'm not able to unlock my domains either

 

[NameDrop]

Still not able to unlock my domains. Is anyone else having the same issue?

 

[BrandingGo]

@Nick R

hi, could you add bitcoin payout method?

Seller sold a domain on Sav Is it possible to use funds (account balance) for new purchases and new domain registration or back orders ?

You can choose to be paid instantly* when your domain sells, or set your account to request payouts on demand. We offer many popular payout methods like ACH, Wire Transfer, PayPal and Instant Debit card. Fees for each payout method vary and are paid by the seller. Not all payout methods are available in all countries. Fund are available for new sellers five days after the order is fulfilled.

 

[Traderas]

@Nick R
Please respond.

The NS of all the .us domains bought in the last three weeks are not responding.
The domains are pointing to nowhere
examples : spline.us , funzone.us

Thank you

 

[LoveCatchyDomains]

@Nick R
Please respond.

The NS of all the .us domains bought in the last three weeks are not responding.
The domains are pointing to nowhere
examples : spline.us , funzone.us

Thank you

I'm not able to unlock my domains either

Thanks for raising these concerns again. I'm eager to hear Sav's response, as I am considering the transfer of some domains to this registrar.
So, to Sav Customer Service, have these issues been resolved?

 

[PurpleMan]

@Nick R can you help please? I've been trying to place backorders on Sav but I always get the error message "An Unknown Error Occurred."

How can I fix the error please?

 

[Traderas]

@Nick R

I m still waiting for you to fix the NS of all .US domains, which points to nowhere for 22 consecutive days!!

Also, today I m not able to unlock my domains.
Every unlock attempt fails with no reason

 

[AlexGreen]

the lack of resolutions to these issues is worrying me ... as I'm trying to decide between SAV and dynadot

 

[gt88hel]

@Nick R
For the first time, I learned that the bank wire request exceeded a $5000 USD transfer.
It appears that no one at Namepros pays by bank wire. I am the unlucky one

Could you please ask your leader to allow me to pay by bank wire with $3,665.14 ???

 

[lee333]

why has @Nick R stopped replying

 

[Traderas]

What can he say....?

My .us domains are useless for the last 1 month.
Shouldn't I get a refund for that period?

 

[AlexGreen]

@Nick R
For the first time, I learned that the bank wire request exceeded a $5000 USD transfer.
It appears that no one at Namepros pays by bank wire. I am the unlucky one

Could you please ask your leader to allow me to pay by bank wire with $3,665.14 ???

can you explain what you mean by that? Do you mean it is possible to wire funds into SAV.com account, but not to exceed $5000?
I have been thinking of wiring funds into SAV and starting using SAV, but it is really not clear what is the quality of service us domainers at sav ... so I can't pull the trigger.

 

[gt88hel]

can you explain what you mean by that? Do you mean it is possible to wire funds into SAV.com account, but not to exceed $5000?
I have been thinking of wiring funds into SAV and starting using SAV, but it is really not clear what is the quality of service us domainers at sav ... so I can't pull the trigger.

I have received the reply from SAV :
”We do apologize we received confirmation that is not possible, we can only do wire transfers for amounts more than $5000 USD and you will need to use PayPal
The reason for this is because the system has a way to follow the payment.“

 

[AlexGreen]

I have received the reply from SAV :
”We do apologize we received confirmation that is not possible, we can only do wire transfers for amounts more than $5000 USD and you will need to use PayPal
The reason for this is because the system has a way to follow the payment.“

ah, I see, but the part - "and you will need to use PayPal" still very confusing to me. Wire transfer and paypal transfers are two separate types of transfers.

How is everything else at SAV, is everyone satisifed they are with SAV ... say as opposed to dynadot?