Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[Nick R]

thought I'll menton.. worst fear came true.. renewed a .com on april12. paid. got receipt. but the name never got renewed... but like few other times before that accientally luckily i spotted by miracle.. well this one I did not spot by chance... so itjust expired ..went to auction and has new owner now... that's what u get when u dont fix most important and basic bugs. @Nick R

PSA for everyone: I cant look into anything without knowing 2 things: The email address on your Sav account, and the domain name(s). Please post this or DM them to me.

 

[Nick R]

I can see that you have completely stopped backorders on .me domains. (for at least 10 days)
Your live chat support have no idea about this.
Also, my 3 tickets about this, are almost 3 months old, with no reply yet.

Are you able to give a responsible answer whether you support .me backorders or not?

I have spend many hours picking and ordering domains, that you were never going to catch.

And if you want to see " What are a few domains? " you can just look at my live chat communications and tickets, where I have mentioned many domains that I had ordered and they just dropped.

I'm tired of doing your job...

We do not track what Namepros users are which Sav customers.

 

[Traderas]

We do not track what Namepros users are which Sav customers.

How does not tracking who I am, stops you from answering my question?

Do you support .me backorders or not?

Some of the domains that you failed to catch and they dropped:

kigo.me
fema.me
vr360.me
thanos.me
Retard.me
AltEra.me
tkm.me
dgb.me

 

[DomainNature]

How does not tracking who I am, stops you from answering my question?

Do you support .me backorders or not?

Some of the domains that you failed to catch and they dropped:

kigo.me
fema.me
vr360.me
thanos.me
Retard.me
AltEra.me
tkm.me
dgb.me

Even don't try, they no longer catch even .com domains if they are not interested, however they have a powerful automated tool which can catch instantly a domain, then they push it to auction, only in this case they will use it.
Else you can hand reg the desired domains second day, if you are lucky.

 

[Nick R]

How does not tracking who I am, stops you from answering my question?

Do you support .me backorders or not?

Some of the domains that you failed to catch and they dropped:

kigo.me
fema.me
vr360.me
thanos.me
Retard.me
AltEra.me
tkm.me
dgb.me

How are you determining what domains to backorder and when? It looks like these backorders may be being placed far from when the domains drop. We do catch .ME domains and are good at it. There is a Pending Delete list updated daily at the bottom of the auctions page with what days we are going to attempt what domains, and the deadlines that each backorder needs to be in by for us to attempt it.

I also want to check your account to make sure there has not been a payment issue in the past with domains caught not being paid for which would exclude your requests from what we look at each day. What is your email?

 

[Nick R]

Even don't try, they no longer catch even .com domains if they are not interested, however they have a powerful automated tool which can catch instantly a domain, then they push it to auction, only in this case they will use it.
Else you can hand reg the desired domains second day, if you are lucky.

We do attempt .COM domains but due to some other companies with hundreds or thousands of registrars, our win % is lower than others. However, its worth placing them because if we do win the backorder, you will get it at a much cheaper rate!

 

[Traderas]

How are you determining what domains to backorder and when? It looks like these backorders may be being placed far from when the domains drop.

I don't understand what do you mean. All these names I mentioned were dropped in the last 7 days.

We do catch .ME domains and are good at it.

Great! Name 1 .me domain you caught during the last 7 days.


I m sending you my email in pm, but there is no payment issue in my account.
I m buying more than 50 domains daily from SAV.

I suggest you check what I m reporting, before you start looking for excuses.

 

[Hypersot]

Anyone knows how I can transfer domains in bulk to SAV?
I'm asking here because the online chat's response was:

 

[NameGroove]

Anyone knows how I can transfer domains in bulk to SAV?
I'm asking here because the online chat's response was:
Show attachment 261621

They do not appear to allow bulk transfer in

https://www.sav.com/domains/bulk_domain_registration

Weird that. Perhaps it's buried somewhere else

There is an NP thread that says they don't allow bulk transfer out (although the poster claims they show they do - it doesn't work). It's from 2 years ago, so not sure if that's still the case.

 

[Future Sensors]

I'm asking here because the online chat's response was:

That's quite an efficient response

Other members have reported that they are experiencing this as well.

 

[alcy]

That's quite an efficient response

Other members have reported that they are experiencing this as well.

that bot has ego bigger than musk

 

[pb]

That's quite an efficient response

Other members have reported that they are experiencing this as well.

"They don't pay me enough for this sh*t" -- the bot, probably.

https://www.sav.com/domains/domain-transfer there's a form to upload a .csv to transfer in bulk, have you tried it?

 

[Hypersot]

Thanks for your responses. It occurred to me that the chatbot might need different wording.

So, instead of 'How can I...' I simply put 'bulk domain transfer' in the chat and that's how I eventually got a response from an actual rep. It could have been a temp glitch or maybe that different wording worked, not sure.

The solution is 'bulk transfer via csv upload'. I'm trying to determine now whether the csv is locale locked (ie. comma or tab). For sure that is quite cumbersome.

Edit: Just in case anyone is interested, the csv file needs to be a 'comma delimited' file. Upload and transfer worked with no problems.

 

[gt88hel]

AFTERNIC canceled my Fast Transfer for whitelabellending.com in SAV. Upon investigation, I discovered that SAV had deleted my account. I'm currently looking into what happened.

I'm not a website developer; I only use BODIS or AFTERNIC's DNS for parking. If SAV had suspicions, I don't understand why they didn't simply freeze the account and allow a transfer, rather than resorting to such extreme measures.

I've never engaged in any phishing or questionable advertising practices with my domains. I only use parking DNS. If you have an issue with parking DNS, you should prohibit all parking DNS uniformly. You should treat all domains using parking DNS on SAV equally and consistently.

 

[alcy]

AFTERNIC canceled my Fast Transfer for whitelabellending.com in SAV. Upon investigation, I discovered that SAV had deleted my account. I'm currently looking into what happened.

I'm not a website developer; I only use BODIS or AFTERNIC's DNS for parking. If SAV had suspicions, I don't understand why they didn't simply freeze the account and allow a transfer, rather than resorting to such extreme measures.

I've never engaged in any phishing or questionable advertising practices with my domains. I only use parking DNS. If you have an issue with parking DNS, you should prohibit all parking DNS uniformly. You should treat all domains using parking DNS on SAV equally and consistently.

how many domains u had? wht is their whois now? usually delete account can mean freeze or disable access etc.. nothing usually gets wiped out fully. usually it just implies your account access was well.... deleted. what email did u get for this? check spam

 

[alcy]

well instead of putting names I wont renew on auctions with 60 day exp min rule... and then selling them 2 to 3 bucks avg..today I decided to give sav landers a go... with dns to sav... put real cheap 2fig prices... lets see if any action. that 60 day rule is just too much... dyna at 15days is living proof it can be done for less

 

[alcy]

who did payout to paypal? how long and how much that processing fee? is it mass payment with no pp fee?

 

[Traderas]

We do catch .ME domains and are good at it.

That said 8/22

12 days later SAV hasn't caught even 1 .me domain.

@Nick R
It's your right, not to provide this service.
What's frustrating is stating the opposite...

 

[dirk]

That said 8/22

12 days later SAV hasn't caught even 1 .me domain.

@Nick R
It's your right, not to provide this service.
What's frustrating is stating the opposite...

He should define good. I'm good at a lot of things. Doesn't mean I'm the best at it.

You need to be the best. Coming in on second place is generally being considered being good at something. In drop catching, it's means you lost the domain.

 

[Future Sensors]

He should define good. I'm good at a lot of things. Doesn't mean I'm the best at it.

You need to be the best. Coming in on second place is generally being considered being good at something. In drop catching, it's means you lost the domain.

Don't be so gloomy, Dirk.

 

[gt88hel]

how many domains u had? wht is their whois now? usually delete account can mean freeze or disable access etc.. nothing usually gets wiped out fully. usually it just implies your account access was well.... deleted. what email did u get for this? check spam

hundreds of domains. I recently recovered my account. Their reason for the issue was that I hadn't responded to a complaint email for a long time.

 

[Nick R]

.ME Backorders - There was an issue where our system would time out processing just .ME backorder requests on some days with higher volumes. This has been fixed. A big thanks to @Traderas for pointing it out.

@gt88hel - I just looked and the account and the domain are active. It looks like your last login was a few days ago and I see the domain is active and pointed to Dan landers.

@alcy - I wish you luck on the domain sales! Paypal fees are set by PayPal and vary from country to country. It should tell you the fee within your payout settings when you pick it.

 

[domainer111]

as 6 Sept 2024 -- $7.95 dot com registrations. Is there a catch? Able to transfer out? Able to choose DNS? How is this sustainable!

 

[Nick R]

as 6 Sept 2024 -- $7.95 dot com registrations. Is there a catch? Able to transfer out? Able to choose DNS? How is this sustainable!

That is correct! No catch, you can transfer out (after the 60-day registry transfer lock) and can set the nameservers/DNS like any other domain. Great prices like this are what Sav works very hard to do each and every day.

 

[dirk]

Don't be so gloomy, Dirk.

Show attachment 262146

You're right. You do sound like my significant other. But you know, that's a good thing. Keeps you grounded and in check