Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[karmaco]

5 days to transfer out from SAV! Pls be like other registrars that allow transfer out within minutes/hours.

You can auto approve a fast transfer out just like almost everywhere else (except NetSol)

 

[karmaco]

Hello, I have read about many payment methods on your website.
Look here help.sav.com/kb/en/article/online-payments
Unfortunately, my country has been subjected to economic sanctions. Paypal is closed and Visa & Mastercard do not support payment abroad. I am forced to gradually leave your hospitable resource, like many of my compatriots. Although I liked to buy and place domains on SAV. In support, I was offered to use third-party bank cards. But this is an unacceptable option for me, especially since I still have to replenish these cards somehow. Why doesn't your company want to stick to its own rules? Why was it necessary to publish about many payment methods on their pages that do not work. I hope that you will introduce other payment methods so as not to lose many thousands of domains that my compatriots will transfer to other resources.
Hope for understanding

Your country is subject to economic/financial sanctions and you are blaming SAV for telling you to use a prepaid card? Its not SAV fault or their doing. American organizations have to abide by those financial restrictions, rules and laws.

 

[Edukar]

Your country is subject to economic/financial sanctions and you are blaming SAV for telling you to use a prepaid card? Its not SAV fault or their doing. American organizations have to abide by those financial restrictions, rules and laws.

This is not an accusation. You are not reading carefully. I wrote that on their website it is written in the rules about different payment methods that do not work. Let them edit the rules and there will be no complaints

 

[Samxui]

Click the approve button for the selected domain and it can be transferred out immediately

You can auto approve a fast transfer out just like almost everywhere else (except NetSol)

Thank you. Didn't know something like that existed.

 

[Sav.com]

Announcement: All users can now bid again on Sav. Read More.

 

[Nick R]

@iDat - We are actively working on adding more support staff to be able to man Live Chat! No eta as of yet though.

@Traderas - I just double checked - Everything you are mentioning is our on todo list when we revamp that page on the site.

 

[Sammy Jakes]

@Nick R Please check your PM as this is urgent

 

[Nick R]

@Nick R Please check your PM as this is urgent

I just replied

 

[Sav.com]

45 new available TLDs to register at Sav! Read more

 

[Bailian]

45 new available TLDs to register at Sav! Read more

Congratulations, but we may be more concerned about whether the price of popular extensions can be reduced

 

[Relevant Domain]

Sav Auctions: If I list an external domain to sell at auction on Sav, what should I change my nameservers to in order to create an auction landing page for my domain?

 

[Nick R]

Sav Auctions: If I list an external domain to sell at auction on Sav, what should I change my nameservers to in order to create an auction landing page for my domain?

ns1.sav.com and ns2.sav.com . The page will automatically change from a "Coming Soon" page to an 'Auction Details" page when the auction starts.

 

[iDat]

@Sav.com @Nick R I sent a support ticket yesterday, please take a look. I am unable to buy domains. But used the same payment method multiple times and worked flawlessly but something is bugged now.

 

[Altetra]

Hello
Sav seems very slow now, i barely was able to hand reg a domain.
There was also an error related to capacity or maintenance displayed with pink red color.

 

[iDat]

Been around 2 days with no reply from support. @Sav.com @Nick R please take a look at my support ticket. Also inboxed you the issue here.

This is urgent. Unable to register.

 

[Nick R]

@iDat - I just replied back asking for more details in the DM. We would love to be able to link a Sav account to someone's NP username but we are unable to do so as of now.

@iTesla - Are you still seeing issues? I see that the load was a bit higher this morning but not when you submitted the NP post. Im curious if it was maybe a Peering/Cloudflare issue.

 

[Onedoor]

@Nick R you guys should try and resolve the issue on your card processor. I always get an error when ever I try to renew my domain. Tried both auto and manual renewal yet got the same error " We were unable to process the payment because of the following error: Gateway Rejected. Please follow the steps ...." I think the issue is from your end because the card works on other sites. Please kindly sort it out.

 

[Sav.com]

This month we’ve rolled out 4 new features:

1. Receive refunds on deleted domains you renew within 5 days
2. Receive your payout within 1 business day
3. Previously restricted users can now bid on Sav again
4. 45 new TLDs

Let us know what features you’d like to see in the coming months!

 

[Nick R]

@Nick R you guys should try and resolve the issue on your card processor. I always get an error when ever I try to renew my domain. Tried both auto and manual renewal yet got the same error " We were unable to process the payment because of the following error: Gateway Rejected. Please follow the steps ...." I think the issue is from your end because the card works on other sites. Please kindly sort it out.

Here is an FAQ with details on how to get around that:

https://help.sav.com/kb/en/article/resolving-payment-issues
https://help.sav.com/kb/en/article/requesting-to-bypass-fraud-detection-gateway-rejection

 

[Primary Names]

After how many days from it's expiry date, is a domain removed from a customer's account ?
30 ?
anyone know this ?