Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[NicTraders]

35 minutes later and still no response from the support in the chat so I have to ask here:

Does anyone know what does the Marketplace->Overview->Active Auctions refer to?

I see a '1' but, to my knowledge, I don't participate in any auction nor I see any way to check, in the case I do, which auction I'm supported to be participating.

Any help is appreciated

I haven't seen any chat support function. They have a support section that you have to sign up to an account for (different from your SAV login). I think that sucks (having to setup a second account just for support), and refused for a long time, but then signed up and have sent a few queries since. I usually find they reply by email within around 12 hours or so and are generally reasonably helpful.

Sorry, I can't help with the Active Auctions though - I haven't used that.
Edit - just checked. That dashboard that you're referring to would list Active Auctions for domains that you are selling.

 

[Hypersot]

@NicTraders ,
not selling any domains on SAV's platform. I haven't even enabled access to their marketplace:

As for the chat, I was referring to this:

 

[NicTraders]

@NicTraders ,
not selling any domains on SAV's platform. I haven't even enabled access to their marketplace:

Show attachment 240667


As for the chat, I was referring to this:

Show attachment 240668

OK, I guess you'll have to wait for them to reply. I think the chat is new?... Sorry I can't help further.

 

[kor]

It's a fake chat.

No one is monitoring that service (yet).

 

[ET76]

SAV now added Google auth 2FA: https://v2.sav.com/settings/login-security

 

[Hypersot]

Just realised that SAV still award backordered domains to others circumventing the auction process that should happen when a backorder is placed by more than one person.

In short,
you backorder a domain, SAV catches it and they just give it to someone else (in fact, the same user every time) without an auction.

This is being happening for years. In the past, I tried to bring it up to the support but they tried to tell me that an auction already happened and I missed it.
That makes no sense though since this concerns domains I had backordered weeks before the droptime.

Does anyone know more about this? I can't get more info from the support.

 

[Grego85]

Is anyone else having issues with auctions on Sav?

Suddenly I cant create auctions, it says I need to request access to enable the feature. When I click the link to request access it just takes me back to marketplace page and nothing ever happens.

 

[silentg]

Sav joins ICA:

Welcoming Our New Bronze Member: Anthos Chrysanthou and the Sav.com Team!​

https://www.internetcommerce.org/bl...mber-anthos-chrysanthou-and-the-sav-com-team/

 

[Sammy Jakes]

Hi. I requested that one of my domains be redeemed since 26/06/2023. I was told the domain will be in my account within 48 hours, it is over 96 hours now and I have not received the domain.
Kindly look into the issue as I need the domain ASAP.
Thanks

@Nick R @Sav.com

 

[dr manos]

Hello @Nick R
Kind reminder, please schedule for near future the availability of bulk
operations like bulk dns zone change etc. Pricing is super but can not manage there big portfolios

 

[alcy]

its amazing people still write to nick.
sheree gooooone

 

[kor]

@Nick R no longer visits this forum.

You should apply to help.sav.com

 

[End User King]

I'm watching my domain get stolen right in front of me and Sav.com won't respond to multiple support tickets, a DM on this forum, and I even called their law enforcement line with absolutely no response. I am about to go scorched earth on this company if the unauthorized auction of my domain isn't canceled before I lose the domain.

It’s happened to me multiple times. Most recently as today I found out another domain is mysteriously gone from my account. I’ve also contacted Nick and GOT NO response.

 

[dr manos]

Today, as have 2FA receiving the code at email, pasting at login and receiving incorrect captcha, there is no captcha in the page. I noticed i am not the only one.

 

[bigdomainer]

Today, as have 2FA receiving the code at email, pasting at login and receiving incorrect captcha, there is no captcha in the page. I noticed i am not the only one.

Same thing happened to me, so I just clicked on the X in the upper right hand corner and I was logged in.

 

[pb]

sav down for everyone or just me?

 

[Hypersot]

@pb ,
it seems to work for me (Greece).
I've been working all day today and I had no issues with SAV. Note however that I used the Backorder section only.

 

[Embrand]

How many days do you have to send a wire transfer if you have won an auction with a final price above $5,000? @Sav.com.

 

[NicTraders]

How many days do you have to send a wire transfer if you have won an auction with a final price above $5,000? @Sav.com.

They don't reply here. You're better off contacting support.

 

[Anton Naydenov]

How many days do you have to send a wire transfer if you have won an auction with a final price above $5,000? @Sav.com.

3 days / 72 hours