Registerfly - Support response time

[foka]

I opened my first support ticket with registerfly last day, its been 24 hours now with no reponse.

I whish to know, what is the average response time from registerfly that other Npiers are getting from Registerfly.

 

[ridesign1]

Hi,
Can someone help me, I tried to renew my domains in december on the 5th and I noticed that the domains were not renewed, I emailed them and they told me they were looking into it on the 11th of December. But I got no reply so I opened another ticket on the 28th of December. But still I have not received a reply.
I tried to phone but it was engage.
And I tried to email via their live support button on the homepage today and the email bounced back.
I have checked my Credit card statement and they have charged me, what can I do?

Thanks

Unable to deliver message.
Error message: 550 Recipient Rejected: No account by that name here
To: "regfly" <[email protected]>

 

[RegisterRants]

File a chargeback. Quickly. When the domain drops, just buy it again somewhere else.

 

[Kate]

File a chargeback. Quickly. When the domain drops, just buy it again somewhere else.

I wouldn't do that if there are still other names in the account. If you charge back they will likely lock the account.

 

[ridesign1]

There were 5 domains I was renewing and I was letting the all other domains in the account drop

 

[foka]

two many angry users of registerfly.com.... I should have had a look at registrar review section, before starting buying from them.

 

[foka]

an update : I finaly went up with live support, and it was only 1 hours after wich i was responded by a tech. He solved the issue immediatly. He did a manual registration, as the order was stuck in the middle...

* I suggest you guys should go for a live chat session, wait for a rep. to respond, no matter how long it takes.