Question about GoDaddy closeout

[RobM]

I bought a domain from the list of godaddy closeouts. However they took the money but no notification of payment and no sign of the domain. Anyone any idea how long the process takes? I feel dirty using godaddy lol.

 

[Joe Styler]

I would love to be able to one time globally agree to the terms, instead of doing it every bid. If I have to sign a piece of paper and fax you to make this happen I would happily do it. Anything to save that click.

Also, having the option to jump a bid to a higher price would be amazing. The proxy bids extend the auctions out too long on the expensive domains. GoDaddy has lost like $6k+ in the last week because I don't have time for that.

Another option would be to give me API access so my team can develop a bid tool. It does not appear that your default APIs work with auctions.

Thanks for the response.

We couldn't do that because we don't have a way to make it so only your account wouldn't need to agree, and even if we could I don't think our legal or compliance team would go for it or our developers and support team because any time there was an update to the terms of service we would need to get you to agree to it somehow and we'd have to keep lists of people who this applies to and get them all to agree to the new terms and in the meantime shut off their ability to bid which would involve the support team letting people know and the developers shutting off people's accounts etc.

As far as API access it is very rare that we give that out but if you have a premier services account have your rep reach out to me about it.

For proxy bids you can bid as much as you want at any time and it would only outbid the highest bid by another bidder by the lowest amount possible.

We are working on a new auctions design and it will help with some of what you are concerned about. Also we released an app about two years ago which makes it easier to bid on names you are already bidding on or watching. It will allow you to bid quickly and easily on auctions you are involved in and you can do it from your phone so you don't have to be tethered to your computer. You can set up push notifications easily and with a touch of a button rebid if you are outbid.

 

[xyo]

That's why I said usually - not all domains we sell are expired from GoDaddy, some expire at other companies and need to be transferred to a holding account and then moved to the buyer. If this is one of those domains that is not unusual that it is taking more than 43 days past expiration. If the support team said wait then you should get the domain. If you were not going to get it they would just tell you that.

Yea, I know. The domain in question is and was already at Godaddy - that's why I wondered.

 

[Arca]

We are working on a new auctions design

When will the new GoDaddy Auctions design be launched?

 

[Joe Styler]

Yea, I know. The domain in question is and was already at Godaddy - that's why I wondered.

If the domain is at GoDaddy it should be moving to you. Have you reached out to support yet about it? [email protected]

 

[Joe Styler]

When will the new GoDaddy Auctions design be launched?

It will not be in the near future but it is being actively worked on in the early design stages and likely there will be incremental improvements coming this year. It will not be a come one day and there is a new auction showing. For instance last month we changed the way saved searches work.

 

[anantj]

We are working on a new auctions design and it will help with some of what you are concerned about. Also we released an app about two years ago which makes it easier to bid on names you are already bidding on or watching. It will allow you to bid quickly and easily on auctions you are involved in and you can do it from your phone so you don't have to be tethered to your computer. You can set up push notifications easily and with a touch of a button rebid if you are outbid.

Not a rhetorical question but do you use the app? Have you seen how poor it's design is? Also, why does it keep logging me out even when I select the remember me checkbox? Unless I open the app everyday, it will log me out due to "inactivity"

 

[anantj]

For instance last month we changed the way saved searches work.

It would be nice if there was a notification page which listed changes (more importantly, improvements) to the auctions service

 

[xyo]

If the domain is at GoDaddy it should be moving to you. Have you reached out to support yet about it?

Always forget Auctions-Team can be reached directly. Will do, thanks.

 

[DN_Hunter]

I use the app on my iPhone almost every day because my work network does not allow connecting to GoDaddy.

For strictly bidding, it works pretty well. It does not log me out every day (sometimes I can go several weeks before having to log back in). Maybe it's when I do a hard restart on my iPhone that forces me to log back in??? (I will have to monitor that going forward).

The night before, or the morning of, I "Watch" the domain names I am interested in. Then I get notifications when there's only 15 minutes left in the auction, and also when I get Outbid.

My #1 wishlist item for the App would be to allow me to search the expiring domains for the day and being able to "Watch" the names I am interested in -- then I won't have to do it from my desktop the night before, or early morning before I head into the office...

Regards,
DN

 

[RobM]

Someone else could easily create such a system but of course we haven't got auction API and they only update the ftp once per day (not a lot of use for up to the minute data).

 

[Arca]

Also we released an app about two years ago which makes it easier to bid on names you are already bidding on or watching. It will allow you to bid quickly and easily on auctions you are involved in and you can do it from your phone so you don't have to be tethered to your computer. You can set up push notifications easily and with a touch of a button rebid if you are outbid.

Can we use the desktop browser site and mobile app in tandem without encountering any issues? Or would this set off any red flags on GoDaddy's end?

 

[Joe Styler]

Can we use the desktop browser site and mobile app in tandem without encountering any issues? Or would this set off any red flags on GoDaddy's end?

that is fine to do.

 

[anantj]

I use the app on my iPhone almost every day because my work network does not allow connecting to GoDaddy.

I'm not on the iPhone app but the Android app. I do experience repeated log-outs in the app

 

[Arca]

that is fine to do.

Good to know, thanks!

Does the same go for being logged into you auctions account on two desktop computers at once too?

 

[Joe Styler]

It shouldn't log you out. I have been logged into both at the same time with no issues but it has been a while back when I was troubleshooting it before it was released publicly.