okay, this will be the correct term I think, ophire server of polurnet hosting is down for several hours now, I am in it too, and I'm loosing a lot. You told us to go to support.polurnet.com earlier when you knew that the images there comes from the main site which is down that makes it too slow to load wherein you could have suggested earlier to go to http://support.polurnet.com/kb/newticket.php to make it easier for us. It could have been easier to accept if you tell us something like "Hey guys, ophire is down, patience please while we sort things out." instead of telling others that it isn't appropriate to say that polurnet is down!!!