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Polurnet.com hosting down?

Located in Web Hosting Discussion, started by fonzie_007, Jun 10, 2008

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  1. majorkontrapelo

    majorkontrapelo Top Member VIP ★★★★★★★★★★

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    okay, this will be the correct term I think, ophire server of polurnet hosting is down for several hours now, I am in it too, and I'm loosing a lot.

    You told us to go to support.polurnet.com earlier when you knew that the images there comes from the main site which is down that makes it too slow to load wherein you could have suggested earlier to go to http://support.polurnet.com/kb/newticket.php to make it easier for us.

    It could have been easier to accept if you tell us something like "Hey guys, ophire is down, patience please while we sort things out." instead of telling others that it isn't appropriate to say that polurnet is down!!!
     
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  2. dre

    dre Established Member ★★★★★★★★★★

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    Back up! Ace!!
     
  3. PolurNET

    PolurNET Top Member VIP ★★★★★★★★★★

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    The Network Engineering team has resolved the major routing issue to a few of our servers at our Dallas datacenter.

    The problem itself is very technical and I'm personally not even sure how it came about suddenly yesterday, but basically one of the servers was literally taking over the rest of the servers attached to the same private VLAN (in this case, iJet was taking over the IPs originally routed for oPhire and a customer dedicated server). This issue was resolved finally after many phone calls and escalations, and everything is now working normally. %%- This scenario probably fits well for a geeky movie on servers taking over each other using IPs and routers. :p

    Thanks for everyone's patience and understanding during this time.

    I hope we get as many posts now that everything works properly, as it often occurs that once a problem is resolved people don't bother to post comments anymore until the next complaint occurs :zzz:
     
    Last edited: Jun 24, 2008
  4. dre

    dre Established Member ★★★★★★★★★★

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    Yeah everything is sound, can I have a free IP or a free months hosting for being a good customer :P
     
  5. Ben42

    Ben42 Top Member VIP Trusted Contest Holder ★★★★★★★★★★

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    Up and Up over here, Still, the best hosting for the price as far as im concerned!
     
  6. majorkontrapelo

    majorkontrapelo Top Member VIP ★★★★★★★★★★

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    We're back online!!! Still staying with polurnet :)
     
  7. KingDon

    KingDon Mr Big Stuff VIP ★★★★★★★★★★

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    Everything just went down, anyone else have an idea of what's going on or how long this will last?
     
  8. dre

    dre Established Member ★★★★★★★★★★

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    Same for me... everything is dead.
     
  9. thebutler

    thebutler Established Member ★★★★★★★★★★

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    Everything fine

    Everything fine on the Iviva server.
     
  10. Ben42

    Ben42 Top Member VIP Trusted Contest Holder ★★★★★★★★★★

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    I was down, back up now though. Sure everyone is up.
     
  11. dre

    dre Established Member ★★★★★★★★★★

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    Is everyone on ophire still up?
     
  12. dre

    dre Established Member ★★★★★★★★★★

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    Is everyone down again?
     
  13. bentong

    bentong Hari ng Sablay VIP ★★★★★★★★★★

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    Is anyone down?
     
  14. PolurNET

    PolurNET Top Member VIP ★★★★★★★★★★

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    No, no sites have ever been down for at least 4 months on any of our servers. Instead of starting a thread, consider contacting us first. Your IP may have been blocked by our firewall, but you can still access the helpdesk at http://support.polurnet.com/kb/newticket.php
     
  15. CrazyTech

    CrazyTech Wordpress & Web Hosting Guy VIP ★★★★★★★★★★

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    Agreed. Let me just remind folks that Namepros is not the official support channel for every instance that your website goes down. It's best to first contact your host (or, at least, check from a proxy site) before jumping on here to report an outage.

    I think this thread has run its course.
     

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