New names don't appear on GoDaddy

[kite26]

Guys, help!

I bought some names and seller push them in my GD account. I approved the push, then I added my new contact information and approved the following confirmation email.

Then, I noticed that the names didn't appear in My domains page as they should and I was be able to see them on My products page. Still now, they are not manageable. I can open the DNS only, but I can't change anything, including nameservers. I attach the message I get when I try to do it.

I contacted GD support and they couldn't find an issue from their side. The names appear to be on my account. I tried to open it with ingocnito tab, nothing. I clear cache, history nothing changed.

What to do guys? I feel very sad...

 

[BRANDERX]

And don't forget that during weekends companies don't have the same support staff.

Fair..

But I wonder, are other non-domainer customers expected to take that into consideration when faced with such a problem?!

IMO

 

[BRANDERX]

Same happened with me yesterday , i kept trying and i found out the issue was from the search box , before i used to write the first word of the domain and the domain appear , but now it appears only when i copied the full domian and paste it in the search box .
Try to copy the full domain and paste it in search box and you will find it .

Show attachment 215579


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It's not showing up.. but when you say copy, copy from where?

 

[lovely4ever]

It's not showing up.. but when you say copy, copy from where?

you can write it by yourself and copy it , or from the email you received it where domain mentioned .

 

[BRANDERX]

you can write it by yourself and copy it , or from the email you received it where domain mentioned .

But I just tried all that, nothing's happening. Are you sure you're trying newly registered or bought at auction domains?

 

[lovely4ever]

Yes that's exactly what my case is, but i'm not getting it like you did, weird.

But good for you!

try another way , if your domain two words , in search box type the second word only , if it is one word just type the last 3 letters . and see ..

 

[freety85]

try another way , if your domain two words , in search box type the second word only , if it is one word just type the last 3 letters . and see ..

Thanks tried but same as for Mo, nothing comes up. Before never encountered with this problem at GD

 

[kite26]

Anyone who has a reply from their support? Are they aware of the situation?

 

[kite26]

Hallelujah!