Originally posted by bitshack
I have won a few names through them, they can be very slow at sending you details of any domain you have won.
I have also noticed that, even though on their site it says you won , it does not necessarily mean that they got the domain. All it means is that you have the highest bid, so if they do manage to grab the domain you will get it. If another snap service grabbed the domain first you will not receive any notice that the domain was not registered for you.
Check the Whois record to see if it has been registered by someone else.
It is a matter of just waiting.
All the best.
Richard